Customer reviews of JamónyPaletilla

8,6 /10

Based on 12 125 published reviews

5 8 381 69% 4 1 447 12% 3 786 6% 2 530 4% 1 981 8%

Summary of reviews

JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.

Reviews 1, 2 and 3 stars

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Manuel Antonio D.

Published on 30/04/2021 à 15h08 following a purchase from 19/04/2021

I expected more from the shoulder

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Jordi G.

Published on 29/04/2021 à 15h48 following a purchase from 17/04/2021

I expected more quantity of ham

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Jose Maria L.

Published on 28/04/2021 à 05h00 following a purchase from 18/04/2021

very hard

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Isidoro D.

Published on 25/04/2021 à 12h41 following a purchase from 06/04/2021

The order arrived later than stated, and also the little ball was quite dry

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Maria C.

Published on 23/04/2021 à 13h44 following a purchase from 09/04/2021

Good, good flavor. Some excess fat on the side.

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Pedro C.

Published on 22/04/2021 à 18h02 following a purchase from 11/04/2021

If you buy a package of shoulder and receive a package of bacon, what do you want me to say?, and when I say bacon I mean it had less than 10 grams of meat in the whole package. I have 15 packages left to open, it scares me

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Emilio M.

Published on 22/04/2021 à 13h52 following a purchase from 13/04/2021

I have been buying Benito black label ham for months, and all very good, except this last one, it came out a bit harder than usual and a bit salty.

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Oscar F.

Published on 19/04/2021 à 13h21 following a purchase from 09/04/2021

It turned out bad. I am waiting for your return

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Alberto P.

Published on 17/04/2021 à 12h46 following a purchase from 05/04/2021

the ham is nothing special, on the contrary everything else was good

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Francisco H.

Published on 16/04/2021 à 12h09 following a purchase from 07/04/2021

The received shoulder is very dry and very salty

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Antonio L.

Published on 15/04/2021 à 13h13 following a purchase from 06/04/2021

Ham arrives tender and sweet (legacy 100 ibérico Elpozo) I sent a complaint and they tell me nothing. I will not buy on this page again, of course.

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Jordi M.

Published on 15/04/2021 à 10h09 following a purchase from 06/04/2021

Correct

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Esteban S.

Published on 14/04/2021 à 13h23 following a purchase from 04/04/2021

ham with a strange smell. edible but with a certain taste of the past

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Mar R.

Published on 14/04/2021 à 12h22 following a purchase from 02/04/2021

Disastrous service. The shoulder lacked curing, very little cured. They refused to change it

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Josep M.

Published on 14/04/2021 à 09h20 following a purchase from 26/03/2021

First, the transport was not delivered on time. They said we were absent without checking by phone if we were home........The ham is very dry. Thank you very much.

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Antonio L.

Published on 12/04/2021 à 13h21 following a purchase from 26/03/2021

Slow

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Daniel R.

Published on 08/04/2021 à 10h00 following a purchase from 30/03/2021

The truth is that the hams are cheaper than on any other page or store, but the customer service leaves much to be desired.. I have bought 5 hams in 2 years, one of them came with excessive fat, it hardly had any lean part, I contacted them and 3 months after writing to them 3 times I called them 3 or 4 times until they paid attention to me, according to them they had a lot of work and they would let me know something. 1 year later I still hope, if I had kept the ham it would be rotten

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