JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.
Thank you very much for your excellent rating and for sharing your experience. We are glad to know that our service and products have been to your liking. We hope to see you again at JamónyPaletilla.
Best regards!
S
Santiago G.
Rating: 5 out of 5
following a purchase from 18/12/2025
Received on time. Very satisfied with the quality of the product: perfect curing, great aroma, and excellent flavor.
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Response from JamónyPaletilla
Dear Santiago,
Thank you very much for your excellent review! We are glad to know that you received your order on time and that you are satisfied with the quality of our ham. We appreciate your support and hope to see you again soon.
Best regards,
The JamónyPaletilla team.
C
Cristobal O.
Rating: 5 out of 5
following a purchase from 21/12/2025
Very good service, the delivery arrived on time, I recommend it.
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Response from JamónyPaletilla
Dear Cristobal,
We sincerely thank you for your kind comment and for recommending our site "JamónyPaletilla". We are glad to know that you were satisfied with our service and the punctuality of the delivery. We hope to serve you again soon!
J
Javier M.
Rating: 5 out of 5
following a purchase from 21/12/2025
Everything perfect
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Response from JamónyPaletilla
Dear Javier,
We sincerely thank you for your very positive comment about "JamónyPaletilla". We are glad to know that your experience has been perfect. We hope to serve you again in the future.
Sincerely,
The JamónyPaletilla team
E
Enrique F.
Rating: 5 out of 5
following a purchase from 17/11/2025
I have been your customer for a long time and I have always been satisfied with my orders and your service. Keep it up and I will continue to be a loyal customer.
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Response from JamónyPaletilla
Dear Enrique,
We sincerely thank you for your kind comment and for being a loyal customer of JamónyPaletilla. We are glad to know that you have always been satisfied with our products and services. We will continue to work diligently to maintain your trust. We hope to see you again soon!
Sincerely,
The JamónyPaletilla team
M
Montse F.
Rating: 4 out of 5
following a purchase from 10/12/2025
The shoulder is very good, but quite dry and not as enjoyable.
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Response from JamónyPaletilla
Dear Montse,
Thank you for sharing your opinion about our shoulder. We are glad to know that you found it very good, although we regret that you found it a bit dry. We appreciate your feedback as it helps us improve. We hope you give us another chance in the future.
Best regards,
The JamónyPaletilla team.
S
Silvia D.
Rating: 5 out of 5
following a purchase from 20/12/2025
super fast delivery and delicious food
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Response from JamónyPaletilla
Dear Silvia,
We sincerely thank you for your excellent rating and for sharing your experience with us. We are glad to know that the delivery was super fast and that our food has been to your liking. We hope to serve you again very soon.
Thank you for choosing JamónyPaletilla!
Sincerely,
The JamónyPaletilla team
J
José María M.
Rating: 1 out of 5
following a purchase from 27/11/2025
Weight lower than offered. Very salty, I will not eat it. Very hard, in short, for being the first time, it has gone very badly. And lastly, it took more than three weeks to arrive. Regards
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Response from JamónyPaletilla
Hello José María,
We regret that your experience was not satisfactory. We appreciate your feedback as it helps us improve. We would like to know more about your order to resolve it. We hope to have the opportunity to serve you better in the future.
Best regards,
The JamónyPaletilla team
J
Juan L.
Rating: 2 out of 5
following a purchase from 21/12/2025
It weighed less than indicated and has a chewy texture. The truth is that I was quite disappointed. I had bought one previously and it had turned out good, that's why I repeated.
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Roberto M.
Rating: 2 out of 5
following a purchase from 21/12/2025
It turned out a bit hard
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Response from JamónyPaletilla
Hello Roberto!
We appreciate your feedback and regret that you had an unsatisfactory experience. At "JamónyPaletilla", we strive to offer products of the highest quality. Your comment is valuable and will help us improve. Please do not hesitate to contact us for any concerns; we are here to help you.
Sincerely,
The JamónyPaletilla team
C
Cristina R.
Rating: 5 out of 5
following a purchase from 29/11/2025
As always, fast service and the product is excellent
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Response from JamónyPaletilla
Hello Cristina! Thank you very much for your comment and for the excellent rating. We are glad to know that you are satisfied with our service and our products. We hope to see you soon at JamónyPaletilla!
J
Juan T.
Rating: 5 out of 5
following a purchase from 14/11/2025
I BOUGHT A HAM AND A LOMO SANCHEZ ROMERO CARVAJAL AT THE BEGINNING OF NOVEMBER AND ONLY THE HAM ARRIVED IN DECEMBER. I CALLED AND THEY TOLD ME IT WAS OUT OF STOCK. THEY LEFT US HANGING EVEN THOUGH THEY REFUNDED OUR MONEY. WHEN WE BOUGHT IT, THERE WAS STOCK BUT WHEN SENDING IT IN MID-DECEMBER, THERE WAS NONE. THEY SHOULD TAKE CARE OF THESE DETAILS.
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Response from JamónyPaletilla
Dear Juan,
We sincerely appreciate your comment and regret the inconveniences you have experienced with your order. Your satisfaction is very important to us, and we take your observations into account to improve our service. We are glad to know that you received the refund, but we understand that the lack of communication on this occasion was not adequate. We will work to ensure that situations like this do not happen again in the future. Thank you for your understanding and we hope to serve you better on your next purchase.
Sincerely,
The JamónyPaletilla team
A
Agustin C.
Rating: 5 out of 5
following a purchase from 16/11/2025
Good product. Fast shipping.
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Response from JamónyPaletilla
Dear Agustin,
We sincerely thank you for your comment and your 5/5 rating. We are glad to know that you are satisfied with our product and that the shipping was fast. Your satisfaction is our priority and we hope to serve you again in the future.
Sincerely,
The JamónyPaletilla team
J
José B.
Rating: 5 out of 5
following a purchase from 29/11/2025
Good attention and service. Very professional. The ham is top quality
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Response from JamónyPaletilla
Dear José, we sincerely thank you for your excellent rating. We are glad to know that you have enjoyed our service and the quality of our ham. Your satisfaction is our priority and we hope to serve you again soon at "JamónyPaletilla."
J
Joan M.
Rating: 5 out of 5
following a purchase from 18/12/2025
Good products and very fast shipping
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Response from JamónyPaletilla
Dear Joan, we sincerely thank you for your 5-star rating. We are glad to know that you are satisfied with our products and the speed of shipping. We hope to serve you again soon at JamónyPaletilla.
M
Mireia C.
Rating: 5 out of 5
following a purchase from 21/12/2025
10 out of 10, excellent, and it even arrived ahead of time, super fast shipping!!!
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Response from JamónyPaletilla
Dear Mireia, we greatly appreciate your very positive comment. We are glad to know that you are satisfied with the quality of our products and the speed of shipping. We hope to see you again at JamónyPaletilla. Best regards!
A
Antonio Manuel P.
Rating: 4 out of 5
following a purchase from 23/11/2025
It's not bad, although the price drop after buying is due to the end of the Christmas holidays. The product is good, thank you.
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Response from JamónyPaletilla
Dear Antonio Manuel,
Thank you for your comment and for choosing JamónyPaletilla. We appreciate your understanding regarding the price variation after the holidays. We are glad to know that the product has met your expectations. We hope to see you again soon!
Best regards,
The JamónyPaletilla team.
M
Maribel D.
Rating: 5 out of 5
following a purchase from 22/11/2025
Very good product. I will definitely repeat
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Response from JamónyPaletilla
Thank you very much, Maribel! We are glad to know that you have enjoyed our product. We will be happy to see you again at "JamónyPaletilla." See you soon!
J
José M.
Rating: 4 out of 5
following a purchase from 20/11/2025
Service and products in line with the price.
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Response from JamónyPaletilla
Dear José,
We sincerely thank you for your comment and for choosing JamónyPaletilla. We are glad to know that you found our service and products to meet your expectations. Your opinion is very valuable to us and motivates us to continue improving. We hope to see you again soon.
Sincerely,
The JamónyPaletilla team.
P
Pilar M.
Rating: 5 out of 5
following a purchase from 19/11/2025
A very good ham and 100% recommendable. We will definitely repeat.
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Response from JamónyPaletilla
Dear Pilar,
We sincerely thank you for your wonderful comment about JamónyPaletilla. We are glad to know that you have enjoyed our ham and we hope to see you again very soon. Until next time!
F
Fidel D.
Rating: 5 out of 5
following a purchase from 24/11/2025
Very good
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Response from JamónyPaletilla
Dear Fidel, we sincerely thank you for your excellent rating. We are glad to know that you have had a good experience on our site "JamónyPaletilla." Your opinion is very valuable to us and motivates us to keep improving.
M
María Isabel V.
Rating: 5 out of 5
following a purchase from 18/12/2025
Excellent!! Very fast shipping and an excellent product. We will repeat.
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Response from JamónyPaletilla
Dear María Isabel,
We sincerely thank you for your excellent review and for the trust you have placed in JamónyPaletilla. We are glad to know that you are satisfied with the speed of delivery and the quality of our products. We will be happy to assist you again on your next purchase.
Sincerely,
The JamónyPaletilla team
F
Francisca G.
Rating: 5 out of 5
following a purchase from 01/12/2025
Quality product as always but the carrier is not reliable
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Response from JamónyPaletilla
Dear Francisca,
Thank you for your excellent rating and for your kind words about the quality of our products. We sincerely regret that you had a negative experience with the carrier. We appreciate your feedback and will work to improve this aspect in the future. Your satisfaction is very important to us.
Sincerely,
The JamónyPaletilla team
A
Annabel B.
Rating: 5 out of 5
following a purchase from 25/11/2025
Very good
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Response from JamónyPaletilla
Dear Annabel,
We sincerely thank you for your 5-star rating and your comment "Very good". We are glad to know that you had a positive experience at JamónyPaletilla and we hope to continue serving you in the future.
Sincerely,
The JamónyPaletilla team
M
Manuel V.
Rating: 1 out of 5
following a purchase from 01/12/2025
Salty and very cured. A ham of that price should be much better.
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Response from JamónyPaletilla
Hello Manuel,
We sincerely appreciate your feedback and regret that the ham did not meet your expectations. At JamónyPaletilla, we strive to offer products of the highest quality, and your opinion is fundamental to us.
Sincerely,
The JamónyPaletilla team
E
Eduardo M.
Rating: 1 out of 5
following a purchase from 01/12/2025
The order was delivered in poor condition, broken box
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Josep Maria A.
Rating: 5 out of 5
following a purchase from 20/12/2025
Everything good and fast
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Response from JamónyPaletilla
Hello Josep Maria!
Thank you very much for your comment and for the 5/5 rating. We are glad to know that your experience with us has been good and fast. We hope to see you again at JamónyPaletilla. Cheers!
F
Francisco R.
Rating: 1 out of 5
following a purchase from 24/11/2025
The slices were very thick and also came with some package with the rancid part in the slices.
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Response from JamónyPaletilla
Hello Francisco,
Thank you for sharing your opinion. We regret that the quality of our slices was not to your liking. Your feedback is very valuable to us and we will take it into account to improve our products. If you wish, please do not hesitate to contact our customer service to resolve any inconvenience.
Sincerely,
The JamónyPaletilla team
I
Ivan C.
Rating: 1 out of 5
following a purchase from 18/12/2025
I ordered a ham that was out of the ordinary thinking it would be Iberian (like the one in the photo) and they sent me one that is not. I have been trying for days to contact them to clarify what happened and they do not answer the phone. I don't give them fewer stars because it can't be done.
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Jose Antonio L.
Rating: 1 out of 5
following a purchase from 01/12/2025
the ham does not have the curing it should
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Response from JamónyPaletilla
Hello, José Antonio. We appreciate your comment and regret that the experience was not as expected. Your opinion is valuable to us and we will consider it to improve the quality of our products. We hope to offer you a better experience in the future. Thank you for your understanding!
J
Juan L.
Rating: 5 out of 5
following a purchase from 02/12/2025
Magnificent
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Response from JamónyPaletilla
Dear Juan,
We sincerely thank you for your very positive comment about "JamónyPaletilla". We are glad to know that you found our site magnificent and we hope to continue providing you with an exceptional experience in the future.
V
Víctor C.
Rating: 4 out of 5
following a purchase from 18/12/2025
The ham is a bit too cured, but the problem was with the GLS courier; the delivery was scheduled for the 23rd and it was delivered on the 26th. I understand that these days can be difficult, but they did not meet the delivery.
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Response from JamónyPaletilla
Dear Víctor,
We greatly appreciate your comment and the rating of 4/5. We regret that the ham did not fully meet your expectations regarding curing and understand your frustration with the delay in delivery by GLS. We are working to improve these aspects and ensure that our deliveries are punctual. We appreciate your understanding and hope to serve you better in the future.
Best regards!
A
Alfredo C.
Rating: 5 out of 5
following a purchase from 21/12/2025
Everything very well
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Response from JamónyPaletilla
Hello Alfredo!
Thank you very much for your excellent rating and for sharing your positive experience with us. We are glad to know that everything has been very well. We hope to see you again soon at JamónyPaletilla!
Best regards.
T
Tempus R.
Rating: 5 out of 5
following a purchase from 18/12/2025
Everything perfect and very fast
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Response from JamónyPaletilla
Dear Tempus,
We sincerely appreciate your very positive comment. We are glad to know that you had a satisfactory and fast experience on our site JamónyPaletilla. Your satisfaction is our priority, and we hope to serve you again in the future.
Sincerely,
The JamónyPaletilla team
C
Carles S.
Rating: 5 out of 5
following a purchase from 12/12/2025
Fantastic product and very easy purchase. Fast and secure shipping
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Response from JamónyPaletilla
Dear Carles,
We deeply appreciate your kind comment. We are pleased to know that you enjoyed our products and that the shopping experience has been satisfactory for you. We work hard to offer a fast and secure service. We hope to see you again soon at JamónyPaletilla!
Sincerely,
The JamónyPaletilla team
J
Juan R.
Rating: 5 out of 5
following a purchase from 25/11/2025
High quality ham. And very good.
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Response from JamónyPaletilla
Dear Juan,
We sincerely thank you for your 5/5 rating and for your kind words about our ham. We are pleased to know that you are satisfied with the quality of our products. Your opinion is very valuable to us and motivates us to continue offering the best.
Sincerely,
The JamónyPaletilla team
J
Josep L.
Rating: 5 out of 5
following a purchase from 19/12/2025
I placed the order very last minute because it was a last-minute decision, I called them to get information and they were super attentive with me. The order arrived in one day. And the ham delicious.
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Response from JamónyPaletilla
Hello Josep!
Thank you very much for your wonderful review and for trusting JamónyPaletilla. We are glad to know that our team provided you with the attention you needed and that the order arrived on time. It is a pleasure to know that you enjoyed the ham. We hope to see you again soon!
Best regards!
E
Eduardo G.
Rating: 4 out of 5
following a purchase from 19/12/2025
The packaging can improve.
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Response from JamónyPaletilla
Dear Eduardo, we sincerely appreciate your comment and value your rating of 4/5. We will take your suggestion about the packaging into account to improve our customers' experience. Your satisfaction is very important to us.
A
Ana S.
Rating: 1 out of 5
following a purchase from 19/12/2025
It was supposed to arrive on 22/12 It still hasn't arrived!!!
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Response from JamónyPaletilla
Hello Ana,
We sincerely regret that your order did not arrive on the expected date. We are here to help you.
We appreciate your understanding.
Sincerely,
The Jamón y Paletilla team
R
Rafael S.
Rating: 5 out of 5
following a purchase from 02/12/2025
Everything correct as they send it
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Response from JamónyPaletilla
Dear Rafael, we sincerely thank you for your excellent rating and we are pleased to know that everything has been to your liking. Your satisfaction is our priority and we hope to assist you again in the future. Thank you very much!
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