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J
Rating: 5 out of 5
Everything correct, waiting to unpack
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Customer reviews of JamónyPaletilla
Trust Attestation
8,6
/10
Overall rating: 8,6 out of 10
Based on 12 125 published reviews
Summary of reviews
JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.
Reviews 1, 2, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
Totally satisfied, so much so that in a few weeks I will make another new order
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J
Rating: 5 out of 5
The shoulder is good, great flavor, it's a good purchase
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D
Rating: 5 out of 5
Black label ham without Benito's norm is very good
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M
Rating: 5 out of 5
Only this shoulder needs about six more months of curing
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J
Rating: 1 out of 5
Soft and very salty ham, took too long when it is announced that it will be at home in 48 hours, a lie. I do not recommend anyone to this store and I will not buy anything again.
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G
Rating: 5 out of 5
A bit dry but for 100€ you can't ask for more
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J
Rating: 5 out of 5
I made two recent orders, one with acorn ham and I received two bad envelopes. And the other order was all good and fine.
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M
Rating: 5 out of 5
Very good ham, the quality is noticeable. I recommend it 100x100.
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J
Rating: 5 out of 5
Everything correct and fast.
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J
Rating: 5 out of 5
The ham arrived on time and has an excellent flavor. Very satisfied with the purchase. I will definitely repeat.
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D
Rating: 5 out of 5
Quality and speed.
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C
Rating: 1 out of 5
The shoulder is inedible... very salty. I have written to you several times and you have remained silent. Regrettable, I feel deceived.
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A
Rating: 2 out of 5
Very disappointed. In my last order, I bought Benito acorn-fed sausage and chorizo again, as on other occasions, and it has been a surprise because the taste is nothing like before. It turns out that what they sent me is Anselmo Benito, and not Benito like they used to sell. Both the chorizo and the sausage are of much lower quality. I have searched on other websites and found Benito sausage without Anselmo or other variations. I was quite disappointed because I had bought it for a celebration and was looking for the usual quality and found a rather average product.
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A
Rating: 5 out of 5
Communication at all times. Fast shipping and the product is luxurious.
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J
Rating: 5 out of 5
Customer service EXCEPTIONAL, I had a small problem with an order and it was attended to and solved immediately.
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R
Rating: 4 out of 5
The order was delivered too late, 13 days from the order date. Besides everything is fine
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A
Rating: 5 out of 5
The ham is excellent. A sure hit for gifting or enjoying with family. This is the third one I order and I will continue. I love it.
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A
Rating: 5 out of 5
Excellent.
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N
Rating: 4 out of 5
The shipment within the stipulated time (they told me 15 days from the purchase date and it arrived earlier) but the cut of the sliced ham is quite thick. Flavor is good.
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A
Rating: 1 out of 5
I did not receive the ordered ham, they sent another one of a different brand thinking it was similar, they do not answer the phone or respond to messages sent through their website, I will not buy again nor recommend doing so.
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P
Rating: 5 out of 5
Perfect. I am a repeat customer with their 5J shoulder.
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J
Rating: 2 out of 5
It's very hard, I bought it last year and it was much better, that's why I repeated.
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V
Rating: 1 out of 5
Slow shipping and no customer service. I requested to cancel, but they still sent it 10 days later. The product seems to be fine, but I haven't tried it because I had to get a replacement.
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J
Rating: 5 out of 5
So far everything is fine. An envelope came without vacuum. But nothing important. Fast shipping and good flavor of the product.
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M
Rating: 5 out of 5
Satisfied, I have bought on other occasions and I will definitely repeat.
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S
Rating: 2 out of 5
Good but they take a long time to arrive.
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C
Rating: 1 out of 5
My experience with this purchase has not been satisfactory. The information about the shipping has been unclear and, at several points, directly incorrect. This caused a delay regarding the agreed deadlines, creating a problem. I consider it important that they improve communication and precision in tracking shipments to avoid such situations.
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J
Rating: 4 out of 5
Perfect order, good product.
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S
Rating: 5 out of 5
Very good.
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M
Rating: 5 out of 5
Everything in accordance with what was ordered, good service and product.
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I
Rating: 5 out of 5
Everything has gone perfectly.
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D
Rating: 5 out of 5
Very satisfied, it is not the first time I buy and it will not be the last.
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G
Rating: 2 out of 5
The last order was average, it didn't turn out as I expected, tough shoulder and without the advertised quality.
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P
Rating: 4 out of 5
Excellent quality price ratio. Well packed. The only downside is that the Italian postal courier is not reliable
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J
Rating: 1 out of 5
Shameful, I received the uncured shoulder, they never answer the phone, do not respond to emails, I have sent videos, photos, etc... I do not recommend it.
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G
Rating: 1 out of 5
A very bad salty shoulder, not the next one, besides I call the salesperson and they do not answer me, I write to them and send photos of the shoulder and they do not say anything, they do not do anything to solve it, I do not recommend anyone to buy here and I ordered one with more than 6 kilos and it does not reach 5.5 kilos, if they can stick it to you, they stick it bent, the shoulder even the dogs do not want it because of how salty it is, I will never buy anything here again.
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A
Rating: 5 out of 5
Very good products, the dispatch takes some time but it always arrives.
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M
Rating: 2 out of 5
Two packages arrived that had lost their vacuum. We didn't like the ham, I wouldn't buy it again. For the price it has, I expected more. The cheese was fine.
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J
Rating: 5 out of 5
Excellent quality.
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