Customer reviews of JamónyPaletilla

Trust Attestation
8,6 /10
Overall rating: 8,6 out of 10
Based on 12 125 published reviews

Summary of reviews

JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.

Reviews 1, 2, 4 and 5 stars

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E
Eulalia P.
Rating: 5 out of 5
following a purchase from 28/05/2026
everything is correct
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Response from JamónyPaletilla
Dear Eulalia,

We sincerely thank you for your comment and are glad to know that your experience has been satisfactory. We are here to serve you and hope to earn your trust again in the future.

Sincerely,
The JamónyPaletilla team
M
Maribel R.
Rating: 5 out of 5
following a purchase from 03/06/2026
Good, I will definitely buy again
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Response from JamónyPaletilla
Dear Maribel,

We sincerely thank you for your kind words. We are glad to know that your experience has been positive and we will be happy to assist you again on your next purchase.

Sincerely,
The JamónyPaletilla team.
J
Jesús T.
Rating: 2 out of 5
following a purchase from 28/05/2026
The ham I received has nothing to do with the previous one, the three packages I opened have no flavor of ibérico and have quite a bit of sinew which makes it very unpleasant to eat.
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Luis F.
Rating: 5 out of 5
following a purchase from 27/05/2026
Good service, high quality of the product and a great presentation in the cut. Excellent and highly recommended.
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Response from JamónyPaletilla
Hello Luis,

We sincerely thank you for your kind words. We are glad to know that you have enjoyed the quality of our products and the service. We hope to see you again soon at JamónyPaletilla.

Sincerely,
The boutique team
R
Raul M.
Rating: 5 out of 5
following a purchase from 29/05/2026
High
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Response from JamónyPaletilla
Dear Raul,

Thank you very much for your very positive feedback. We are glad to know that your experience has been satisfactory and that you found what you were looking for in our store.

Sincerely,
The JamónyPaletilla team.
J
Juan Daniel C.
Rating: 4 out of 5
following a purchase from 28/05/2026
Very formal seller and everything correct. Ease of purchase and quick order delivery and good presentation.
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Response from JamónyPaletilla
Hello Manuel,

We sincerely thank you for sharing your positive experience. We are glad to know that everything was correct and that the delivery was quick and well presented. Your satisfaction is our priority and we hope to serve you again soon.

Sincerely,
The JamónyPaletilla team
J
Jesús María P.
Rating: 5 out of 5
following a purchase from 28/05/2026
Excellent product
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Response from JamónyPaletilla
Dear Jesús María,

Thank you very much for your kind comment. We are glad to know that our product has met your expectations. We hope to see you again soon in our store.

Sincerely,
The JamónyPaletilla team
R
Roger T.
Rating: 5 out of 5
following a purchase from 03/06/2026
Everything is perfect!
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Rocio T.
Rating: 4 out of 5
following a purchase from 03/06/2026
Good service
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Response from JamónyPaletilla
Dear Juan Daniel,

We sincerely thank you for your positive comment about our service. We are glad to know that you had a good experience and we hope to have the pleasure of serving you again in the future.

Sincerely,
The JamónyPaletilla team
J
Javier M.
Rating: 2 out of 5
following a purchase from 03/06/2026
A bit salty
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Jose Antonio G.
Rating: 4 out of 5
following a purchase from 28/05/2026
The ham is very good, I have nothing to complain about, but the transport agency GLS, when bringing it later, delivered the ham almost melted, the bag it came in had 4 fingers of melted fat due to the heat, the ham looked like plasticine, we had to put it in front of the air conditioning, and I repeat, the ham is good, but it did not arrive in the best conditions, we know that heat is not good, but if they do not keep it in a cool and dry place at the transport agency, then these things happen. I only ask that if I order again, please do not send with the same agency, regards.
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Response from JamónyPaletilla
Dear Rocio,

We sincerely thank you for your comment and are glad to know that you enjoyed the ham. We regret the inconveniences you experienced with the transport and take your opinion into account to continue improving. We hope to see you again very soon in our store.

Sincerely,
The JamónyPaletilla team
J
Jose G.
Rating: 4 out of 5
following a purchase from 02/06/2026
I am happy with the order except for the packaging. I live in Germany and the shipping takes longer than normal and I understand that but I expected a packaging more prepared to withstand the heat.
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Response from JamónyPaletilla
Hello Jose Antonio,

We sincerely thank you for your comment and are glad to know that you are satisfied with your order. We take note of your observation about the packaging and will work to improve in that aspect.

Sincerely,
The JamónyPaletilla team
J
Julio T.
Rating: 5 out of 5
following a purchase from 29/05/2026
5 stars
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Response from JamónyPaletilla
Hello Julio,

We sincerely thank you for your positive feedback! It is a pleasure to know that you appreciated your experience at JamónyPaletilla. Your satisfaction is our greatest reward.

Best regards,
The boutique team
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Alfredo C.
Rating: 1 out of 5
following a purchase from 26/05/2026
Items were missing in my order, I wrote and after a week I still haven't received a response. I wrote again yesterday, let's see if they answer me.
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Rafel C.
Rating: 5 out of 5
following a purchase from 20/05/2026
Everything very well packaged, and the paletilla very good
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Response from JamónyPaletilla
Hello Rafel,

We warmly thank you for your positive feedback. We are delighted that our paletilla met your expectations and that you appreciated our packaging.

Sincerely,
The JamónyPaletilla team
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Emilio F.
Rating: 5 out of 5
following a purchase from 29/05/2026
Order received in just a few days and in accordance with what was offered.
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Response from JamónyPaletilla
Hello Emilio,

We sincerely thank you for your positive comment. We are glad to know that you received your order quickly and that you are satisfied with what you received.

Sincerely,
The JamónyPaletilla team.
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Antonio S.
Rating: 5 out of 5
following a purchase from 22/05/2026
A good place to place orders when one does not live in Spain. I would place orders more often if it weren't for the shipping costs. Other online sites send orders over 100 euros without shipping costs. But a good site with good prices and fast shipping. I recommend it.
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Response from JamónyPaletilla
Dear Antonio,

We sincerely thank you for your kind words and for sharing your experience. We are glad to know that you are satisfied with our prices and the speed of our shipping. We value your recommendation and hope to have the pleasure of serving you again in the future.

Sincerely,
The JamónyPaletilla team
J
Jaime L.
Rating: 5 out of 5
following a purchase from 21/05/2026
Everything perfect
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Response from JamónyPaletilla
Hello Jaime!

Thank you very much for your excellent rating of 5/5. We are glad to know that everything has been perfect for you. Your satisfaction is our priority, and we hope to see you again soon at JamónyPaletilla.

Best regards,
The JamónyPaletilla team
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Tomas D.
Rating: 1 out of 5
following a purchase from 31/05/2026
Very raw.
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Jesus D.
Rating: 5 out of 5
following a purchase from 31/05/2026
Fast, but the package came open at one corner....
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Response from JamónyPaletilla
Hello Jesus!

Thank you very much for your rating of 5/5. We regret that the package arrived open at one corner. We appreciate your comments and will work to improve our packaging. We hope to see you again at JamónyPaletilla.

Best regards!
J
José Antonio M.
Rating: 5 out of 5
following a purchase from 23/05/2026
Very good. Good flavor and salt. Perfect
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Response from JamónyPaletilla
Dear José Antonio, we sincerely thank you for your very positive rating. We are pleased to know that you have enjoyed the flavor and salt of our products. We hope to see you again at JamónyPaletilla to continue delighting you.
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Lorena M.
Rating: 5 out of 5
following a purchase from 23/05/2026
Excellent
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Response from JamónyPaletilla
Dear Lorena,

We sincerely thank you for your excellent rating. We are glad to know that you had a positive experience at JamónyPaletilla and we hope to continue surprising your palate on future visits. See you soon!
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Kali M.
Rating: 5 out of 5
following a purchase from 31/05/2026
Very fast!
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Antonio P.
Rating: 2 out of 5
following a purchase from 21/05/2026
the ham was cut by machine and not by hand as stipulated
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Bar El Circuit M.
Rating: 4 out of 5
following a purchase from 21/05/2026
With Joselito you can't go wrong
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Response from JamónyPaletilla
Dear José,

Thank you very much for your kind comment. We are glad to know that you enjoyed our products and that the quality of Joselito has met your expectations. We hope to have the pleasure of serving you again very soon.

Sincerely,
The JamónyPaletilla team
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Luis Angel H.
Rating: 5 out of 5
following a purchase from 20/05/2026
Everything perfect
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Response from JamónyPaletilla
Hello Luis Angel!

Thank you very much for your 5/5 rating. We are glad to know that everything has been perfect. We hope to see you again soon at JamónyPaletilla.

Best regards!
J
Juan Carlos M.
Rating: 2 out of 5
following a purchase from 22/05/2026
I asked for it not to be too dry and it is very dry and again with a lot of fat, also lacking flavor for a shoulder of this category, this is the second time it has happened to me, I don't think there will be a third.
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José B.
Rating: 5 out of 5
following a purchase from 25/05/2026
Fast and efficient! Perfect quality-price product
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Response from JamónyPaletilla
Dear José, we sincerely thank you for your rating and for sharing your positive experience with us. We are pleased to know that you found our products to be of quality at a suitable price. We hope to see you again at JamónyPaletilla. Thank you!
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Steffen F.
Rating: 5 out of 5
following a purchase from 25/05/2026
Very good quality. And very fast shipping. Thank you
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Response from JamónyPaletilla
Hello Steffen!

Thank you very much for your comment and your excellent rating. We are glad to know that you are satisfied with the quality of our products and the fast shipping. We appreciate your support and hope to see you again at JamónyPaletilla.

Best regards!
B
Benito A.
Rating: 5 out of 5
following a purchase from 25/05/2026
The delivery was perfect and the ham is very good for quick consumption, it is well cured. But it is very tasty.
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Response from JamónyPaletilla
Dear Benito,

We sincerely thank you for your rating and for taking the time to share your experience. We are pleased to know that you enjoyed the quality of our ham and that the delivery was to your liking. We hope to serve you again in the future.
J
Joan C.
Rating: 1 out of 5
following a purchase from 22/04/2026
They didn't answer the phone or the email.
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Isabel C.
Rating: 5 out of 5
following a purchase from 22/05/2026
It had been years since we ate cracklings
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Response from JamónyPaletilla
Thank you very much, Isabel, for your wonderful review! We are glad to know that you enjoyed our cracklings after such a long time. We hope to see you again soon at JamónyPaletilla. Best regards!
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Eduard E.
Rating: 5 out of 5
following a purchase from 14/05/2026
Everything perfect
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Response from JamónyPaletilla
Dear Eduard,

We sincerely thank you for your comment and the excellent rating. We are glad to know that your experience at JamónyPaletilla has been perfect. We hope to see you again soon.
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Arantxa Z.
Rating: 5 out of 5
following a purchase from 20/05/2026
Very good product quality-price
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Response from JamónyPaletilla
Dear Arantxa,

We sincerely thank you for your kind comment and your 5/5 rating. We are glad to know that you have found an excellent quality-price relationship in our products. Your satisfaction is our priority, and we hope to have your preference on future occasions.

Best regards,
The JamónyPaletilla team
J
Jose Maria S.
Rating: 5 out of 5
following a purchase from 21/05/2026
As always, perfect
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Response from JamónyPaletilla
Thank you very much, Jose Maria! We are glad to know that you are always satisfied with our products. Your support is greatly appreciated. See you next time!
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Fidel B.
Rating: 5 out of 5
following a purchase from 24/05/2026
Quality-price relationship
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Response from JamónyPaletilla
Dear Fidel,

We sincerely thank you for your comment and the excellent rating you have given us. We are glad to know that you have found a good quality-price relationship in our products. Our goal is to offer the best to our customers, and your satisfaction is our greatest reward.

We hope to continue having your trust in the future.

Sincerely,
The JamónyPaletilla team
J
Juan A.
Rating: 1 out of 5
following a purchase from 21/05/2026
Very salty paletilla.
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Ivan P.
Rating: 1 out of 5
following a purchase from 22/05/2026
I feel scammed, I ordered half a cheese and only received one wedge, they don't answer the phone and don't respond to the email, I do not recommend it at all.
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Igor A.
Rating: 5 out of 5
following a purchase from 20/05/2026
The palette arrived quickly and the quality is very good
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Response from JamónyPaletilla
Dear Igor, we sincerely thank you for your 5-star rating. We are pleased to know that the palette arrived quickly and that you are satisfied with the quality. We hope to serve you again soon at JamónyPaletilla.
J
Jose V.
Rating: 5 out of 5
following a purchase from 11/05/2026
Very good the 100% Iberian ham and the 50% cured loin too
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Response from JamónyPaletilla
Dear Jose, we greatly appreciate your rating and your kind words about our 100% Iberian ham and the 50% cured loin. We are glad to know that you enjoyed our products. We hope to see you again at JamónyPaletilla. Best regards!