Customer reviews of JamónyPaletilla

Trust Attestation
8,6 /10
Overall rating: 8,6 out of 10
Based on 12 125 published reviews

Summary of reviews

JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.

Reviews 1, 2 and 4 stars

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José Luis R.
Rating: 1 out of 5
following a purchase from 29/10/2025
The ham has nothing of 50% Iberian... it is an ordinary ham and look that I paid 160 euros for the pack. This time I am very disappointed with the purchase I made.
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Florencio F.
Rating: 2 out of 5
following a purchase from 16/10/2025
Too salty and quite hard.
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Maria M.
Rating: 4 out of 5
following a purchase from 30/10/2025
Very good and good quality.
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Thierry M.
Rating: 1 out of 5
following a purchase from 22/10/2025
Order of a pack delivered without the cheese or the charcuterie announced in the offer.
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Eloisa G.
Rating: 1 out of 5
following a purchase from 28/10/2025
Extremely bad ham, hard, dry, not suitable for eating.
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Julio R.
Rating: 1 out of 5
following a purchase from 30/10/2025
They still have not responded to me about a ham that arrived in bad condition.
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Consuelo V.
Rating: 4 out of 5
following a purchase from 30/10/2025
Arrived on time and very well packaged. Very good taste, perfect in salt. The only thing that could be a little more cured.
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Manuel Angel T.
Rating: 1 out of 5
following a purchase from 20/10/2025
Does not meet the expectations created. I will not buy again.
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Jairo C.
Rating: 2 out of 5
following a purchase from 28/10/2025
I bought two small shoulders. I bought one of approximately 3.5 kg and another of approximately 4 kg. I received one of 3.05 kg and the other of 3.55 kg. It seems like a scam, I will never buy again and I will not recommend it to anyone. I received the order quickly.
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Marcelino M.
Rating: 4 out of 5
following a purchase from 21/10/2025
Good price quality ratio.
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Eduardo R.
Rating: 1 out of 5
following a purchase from 21/10/2025
It is not very cured, on the contrary, it gives me the feeling that it is a little soft.
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Santiago B.
Rating: 1 out of 5
following a purchase from 24/10/2025
I have ordered several times and everything has always been perfect, only once the product was not right but the return was quick and the replacement was too.
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Francisco M.
Rating: 4 out of 5
following a purchase from 16/10/2025
Delicious but in my opinion scarce.
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Juan T.
Rating: 1 out of 5
following a purchase from 27/10/2025
Too hard, well rather not hard, dry.
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Joaquin B.
Rating: 2 out of 5
following a purchase from 16/10/2025
Poor delivery from GLS after having spoken on the phone twice.
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Adrian M.
Rating: 1 out of 5
following a purchase from 18/10/2025
It came with a very thick cut of the shoulders and is hard to eat.
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Jesus N.
Rating: 2 out of 5
following a purchase from 14/10/2025
Disappointed with this purchase, scarce MT although good flavor.
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Jose L.
Rating: 2 out of 5
following a purchase from 09/10/2025
The ham arrived well on time, but it is very salty and the meat is very hard.
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Juan Alberto S.
Rating: 4 out of 5
following a purchase from 22/10/2025
Well in general lines. Too many out of stock products, as a point of improvement
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Josu A.
Rating: 2 out of 5
following a purchase from 14/10/2025
I am not satisfied because after paying 110 euros for a shoulder of 5 to 5.5 kg and bringing me 20 packages of 100 105 gr, but you have to subtract 23 gr from the package (vacuum) which seems excessive to me, that is, 20 packages of 80 to 85 gr clean of ham amount to 1.6 or 1.7 kg. In this case, the quantity does not correspond to the quality. The ham is not bad but I think it is too expensive for the quality it has.
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Ramon P.
Rating: 4 out of 5
following a purchase from 22/10/2025
Good quality at a correct price. I give it 4 stars for the disastrous shipping by GLS. In the end, I had to go pick it up at the center. They should consider changing transport companies (it's not the first time this has happened to me with GLS)
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Gloria K.
Rating: 4 out of 5
following a purchase from 21/10/2025
Good price, little meat and a bit dry. But for this price quality is good.
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Antonio V.
Rating: 2 out of 5
following a purchase from 22/10/2025
It is quite hard and the flavor has left much to be desired.
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Francisco Javier S.
Rating: 1 out of 5
following a purchase from 22/10/2025
The ham is very dry and the quality is very questionable... it seems like a Duroc ham instead of Iberian. Not satisfied at all.
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Julio P.
Rating: 4 out of 5
following a purchase from 22/10/2025
Good quality/price ratio. Slightly salty.
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Alvaro A.
Rating: 1 out of 5
following a purchase from 20/10/2025
This is the second order we made and the ham arrived completely different both in shape and in curing and flavor. Excessively soft ham and lacking in flavor, very little cured and we are still unable to eat it for that reason.
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Eva Maria C.
Rating: 2 out of 5
following a purchase from 17/10/2025
The truth is that the flavor of the shoulder is not better than that of the ham or shoulder from the supermarket. I am quite disappointed. I don't know if it coincided since the reviews I read were very good.
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Godofredo P.
Rating: 2 out of 5
following a purchase from 21/10/2025
The timing and shipping were correct. But, the forms and quality leave much to be desired. A ham arrived without any identification, no seal, no label, nothing indicating its origin. The taste is acceptable, but too cured and when cutting all the fat separates from the meat. This first experience has been quite disappointing.
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Andrés P.
Rating: 1 out of 5
following a purchase from 21/10/2025
Very bad idea to buy a ham in this store. I wanted to try and change from where I always order, a big mistake that clearly will not happen again. The ham is salty and tender and they say it cannot be exchanged... the first time I hear that... my advice is not to buy here... they are the worst....
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Francisco Javier L.
Rating: 4 out of 5
following a purchase from 22/10/2025
it has a very good flavor
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Manuel F.
Rating: 1 out of 5
following a purchase from 19/10/2025
Good morning, from the pack I bought of 5 deboned shoulders, I have tried one so far and it came out dry and salty. I hope the others are luckier. Thank you.
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May H.
Rating: 1 out of 5
following a purchase from 19/10/2025
It did not turn out good, it is like a serrano, not acorn-fed.
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Alfredo S.
Rating: 4 out of 5
following a purchase from 21/10/2025
6 loins from SR Carvajal and 2 of them very small, everything else is fine
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Antonio C.
Rating: 1 out of 5
following a purchase from 13/10/2025
It was uncurated.
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Jose G.
Rating: 4 out of 5
following a purchase from 17/10/2025
very good as always super quality
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Rafael M.
Rating: 1 out of 5
following a purchase from 17/10/2025
It is too dry.
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Carlos G.
Rating: 1 out of 5
following a purchase from 10/10/2025
Inedible, super salty, you can't eat more than two slices because you have to drink a liter of water, I received it with the packages weighing 3 kilos.
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Jaime L.
Rating: 2 out of 5
following a purchase from 19/10/2025
The ham received was super dry, without bacon, it seemed more like a shoulder than a ham, hard and aged, the little bacon was rancid yellow even to the lean part, very disappointed
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Pedro V.
Rating: 2 out of 5
following a purchase from 17/10/2025
The shoulder leaves much to be desired. Very salty
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Héctor R.
Rating: 2 out of 5
following a purchase from 17/10/2025
I expected more flavor and more curing.
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