Customer reviews of JamónyPaletilla

Trust Attestation
8,6 /10
Overall rating: 8,6 out of 10
Based on 12 125 published reviews

Summary of reviews

JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.

Reviews 1, 2 and 4 stars

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A
Alfredo L.
Rating: 1 out of 5
following a purchase from 29/09/2025
Of the 6 1/2 cheeses I bought, only 1 of them had 1,500, the others didn't reach 1,300, supposedly more or less they reached 1,500. You are very unprofessional and care very little for new customers ...
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José Luis M.
Rating: 2 out of 5
following a purchase from 24/09/2025
The blood sausage very good, but the ham leaves much to be desired
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M Carmen F.
Rating: 1 out of 5
following a purchase from 11/09/2025
After a week I had to claim the order. The cut is very thick and difficult to eat and it is also very salty.
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Pedro P.
Rating: 4 out of 5
following a purchase from 26/09/2025
The ham is very good, but it has too much fat in some areas.
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Francesc G.
Rating: 2 out of 5
following a purchase from 26/09/2025
Very dry and very little meat, a lot of fat...
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Humble C.
Rating: 2 out of 5
following a purchase from 26/09/2025
The order arrived well but I did not receive any response about the ingredients the list plus the multitude of E's that they carry even to the fuet, not recommended, misleading advertising for not putting public on the first page the additives. Until never
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Susana L.
Rating: 2 out of 5
following a purchase from 24/09/2025
I ordered two hams that were the same as I had ordered two or three months ago. The first one was of excellent quality the other two quite low. I have photos of the difference, a shame
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Daniel S.
Rating: 2 out of 5
following a purchase from 24/07/2025
One of the 3 hams that came in our order did not meet the acceptable curing time, lacking many months. This was confirmed to us at the International School of Ham Cutters. It's a shame because the other 2 hams were very good and this practice gives an unfair negative touch to the customer experience.
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Vicente G.
Rating: 2 out of 5
following a purchase from 23/09/2025
This is the third time we buy on your page, I bought the lot where they say the shoulder weighed around 3.5 to 4 kg, when I opened the box I noticed that it was very small we weighed it and it barely weighed 3 kilos. However, other times they arrived correctly.
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Ramón F.
Rating: 4 out of 5
following a purchase from 22/09/2025
Quality in the hams. Prices slightly high.
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Francisco H.
Rating: 1 out of 5
following a purchase from 24/09/2025
Product with contradictory characteristics
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Catalina R.
Rating: 4 out of 5
following a purchase from 23/09/2025
Very fast delivery. The shoulder is good and has a pleasant smell.
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Miguel D.
Rating: 1 out of 5
following a purchase from 18/09/2025
They didn't send me what I ordered due to lack of stock, I accepted to change for another piece of Iberian legacy and we were not convinced, it was salty and dry. Very dissatisfied
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Cristóbal D.
Rating: 4 out of 5
following a purchase from 13/09/2025
A bit soft the ham in this order, in other occasions it was great.
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Jose M.
Rating: 4 out of 5
following a purchase from 23/09/2025
ARRIVED CORRECTLY AND ON TIME. GOOD VALUE FOR MONEY
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Angel G.
Rating: 1 out of 5
following a purchase from 20/09/2025
Nothing good
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Jesús G.
Rating: 4 out of 5
following a purchase from 13/09/2025
Outstanding quality at a reasonable price
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Diego H.
Rating: 1 out of 5
following a purchase from 19/09/2025
The shoulder I bought was super hard and since I didn't know how to return it, I took it and threw it away, the cheese was very good and the sausage the same
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Marian E.
Rating: 2 out of 5
following a purchase from 06/09/2025
I have not received the ham
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Alberto V.
Rating: 4 out of 5
following a purchase from 08/09/2025
THE SHOULDER IS VERY TASTY, THE PRICE IS GOOD, THE SHIPPING TIMES ARE A BIT SLOW, BUT OVERALL EVERYTHING IS GOOD.
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Diana G.
Rating: 1 out of 5
following a purchase from 02/09/2025
The shoulder is very salty and doesn't seem Iberian. Since I have bought it more times and this time it has nothing to do with the cut either.
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Pascual P.
Rating: 4 out of 5
following a purchase from 09/09/2025
The ham is good, but it's a bit tender, it lacks curing
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Jose Luis D.
Rating: 4 out of 5
following a purchase from 07/09/2025
It's correct according to its price. Personally, I would have liked it less cured.
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Josep F.
Rating: 4 out of 5
following a purchase from 15/09/2025
All good!!
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Juanma M.
Rating: 4 out of 5
following a purchase from 02/09/2025
I don't give 5 stars because everything is fine, but the delivery time is almost always above what was advertised. But I've never had problems
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Pedro J.
Rating: 4 out of 5
following a purchase from 10/09/2025
Everything perfect and the ham is very good
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Goran M.
Rating: 1 out of 5
following a purchase from 05/09/2025
Disaster. I paid for field-fed ham and they gave me cheap feed. Now I don't have the ham I wanted nor the extra money I paid. I waited 15 days, so I don't think I have to return it from Croatia and go through all that again for a month.
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Roberto B.
Rating: 1 out of 5
following a purchase from 12/09/2025
Very dry
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Felisa V.
Rating: 4 out of 5
following a purchase from 03/09/2025
I would have liked the cut to be a bit finer
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Joaquim S.
Rating: 2 out of 5
following a purchase from 12/09/2025
Good morning....the ham I bought a few days ago is....too......excessively salty. At first, it seemed like the salt shaker had fallen on it. Afterwards, although still too salty, it has moderated.
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Miguel Ángel M.
Rating: 1 out of 5
following a purchase from 10/09/2025
This shoulder was tiny compared to the other one I bought that cost me less
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Gustavo B.
Rating: 1 out of 5
following a purchase from 29/08/2025
The ham is very tender, lacks curing and is very poorly cut
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María Dolores O.
Rating: 1 out of 5
following a purchase from 08/09/2025
The ham was rock hard.. we couldn't enjoy it as we had planned
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Jose G.
Rating: 2 out of 5
following a purchase from 08/09/2025
the service and delivery correct but the product lacks curing.
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Manuel D.
Rating: 1 out of 5
following a purchase from 06/09/2025
The ham was cooked by the heat, the smell and the taste were bad for that reason, a great disappointment.
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Manuel M.
Rating: 4 out of 5
following a purchase from 05/09/2025
Very good product and at a good price. They have good offers. Fast service, 3 days for the order to arrive, everything very correct and well presented.
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José Manuel P.
Rating: 1 out of 5
following a purchase from 08/09/2025
Very dry, little flavor. Unacceptable
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Joel P.
Rating: 4 out of 5
following a purchase from 01/09/2025
All products are very good. The only downside is that I ordered truffled Catalan and it arrived normal.
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Josep M.
Rating: 1 out of 5
following a purchase from 04/09/2025
The product is not as I expected, and customer service is a 0, they don't answer the phone or emails, and the shipping is a total disaster, an order. From Thursday which is an hour away, took a week to deliver it to me.
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Ramiro D.
Rating: 4 out of 5
following a purchase from 04/09/2025
So far so good
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