Customer reviews of JamónyPaletilla

Trust Attestation
8,6 /10
Overall rating: 8,6 out of 10
Based on 12 125 published reviews

Summary of reviews

JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.

Reviews 1, 2 and 4 stars

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M
My Y.
Rating: 2 out of 5
following a purchase from 04/09/2025
The bag of grilled cracklings is torn and everything fell into the box.
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Ana G.
Rating: 1 out of 5
following a purchase from 03/09/2025
More shoulder than ham and very salty. Money wasted
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Raul M.
Rating: 1 out of 5
following a purchase from 21/08/2025
70% fat at a gold price. I sent them a photo and they didn't even bother to contact me. 100 euros thrown in the trash
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Daniel G.
Rating: 4 out of 5
following a purchase from 03/09/2025
I received the shoulder cut into 4 pieces. Everything is quite good except that two of the pieces had lost their vacuum.
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Juan Carlos N.
Rating: 1 out of 5
following a purchase from 03/09/2025
The shoulders are hard and dry, the flavor is not what I expected. I bought two to try and it is not what I expected. My experience with Iberians comes from over 25 years, I know what I buy.
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Petr H.
Rating: 2 out of 5
following a purchase from 31/08/2025
Your shipment arrived incomplete.
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Ivelin Mihaylov M.
Rating: 4 out of 5
following a purchase from 02/09/2025
All good
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Georgi V.
Rating: 1 out of 5
following a purchase from 31/08/2025
I ordered 2 hams and received 1
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Carlo M.
Rating: 4 out of 5
following a purchase from 29/08/2025
Also this time a ham arrived with the vacuum packaging damaged and therefore exposed to heat. It didn't used to happen before
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Dolors E.
Rating: 4 out of 5
following a purchase from 01/09/2025
Good flavor, very dry, barely has a hint of fat. Weighing barely reached 5.5 kg.
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Sergio F.
Rating: 4 out of 5
following a purchase from 31/08/2025
Very good quality
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Ana G.
Rating: 4 out of 5
following a purchase from 30/08/2025
All good
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Joan A.
Rating: 4 out of 5
following a purchase from 26/08/2025
Good.
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Francisco D.
Rating: 4 out of 5
following a purchase from 31/08/2025
Very good product Quality price You can trust them
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Jose M.
Rating: 2 out of 5
following a purchase from 23/08/2025
I received the ham on time and without problems. When I started it, I found a slight taste of humidity. I called and reported the problem, as I was passing near the warehouse I asked if I could stop by to change it. Once there we did a tasting with the warehouse managers and the taste had diminished but I still didn't find it good at all. I do not recommend it, I'm sorry. If they had changed it for me and it tasted the same I would have thought the same. If for them it was correct, I think it's fine, but it's not the taste we are used to. I will try other options.
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Eloina H.
Rating: 4 out of 5
following a purchase from 29/08/2025
I haven't tried it yet, I'm waiting for another ham, this one looks good
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Alejandro A.
Rating: 1 out of 5
following a purchase from 29/08/2025
It is not a ham, it is not acorn-fed. 260€ for a normal feed ham that they passed off as acorn-fed. I won't buy more, I assure you
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Miguel Angel G.
Rating: 4 out of 5
following a purchase from 28/08/2025
Everything perfect.
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Maria S.
Rating: 1 out of 5
following a purchase from 26/08/2025
Before receiving the order, I received an email with an offer about the product in my cart... too late for my order...
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Josep R.
Rating: 4 out of 5
following a purchase from 01/09/2025
Everything perfect.
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Rafael S.
Rating: 1 out of 5
following a purchase from 01/09/2025
First of all, I ordered a ham weighing between 6 kg and 6.5 kg, the ham that arrived was less than 6 kilos. The ham is tasty but has little fat. I always put in comments that the delivery guy should notify me at least 15 minutes in advance and he never does, I always have to go pick up the package or run after the delivery person. Thank you
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Gustavo F.
Rating: 1 out of 5
following a purchase from 27/08/2025
The ham I bought is so tender that it can't even be cut, a disaster of a ham
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Jose B.
Rating: 2 out of 5
following a purchase from 01/08/2025
Very poorly cut and does not seem to be acorn, in fact, I could put my hand in the fire that it is not, a scam. I would not buy more and of course not advisable
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Elisardo L.
Rating: 4 out of 5
following a purchase from 21/08/2025
Fast service. The products, good quality and well prepared and packaged.
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Jesus M.
Rating: 1 out of 5
following a purchase from 22/08/2025
Nonexistent customer service
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David Q.
Rating: 2 out of 5
following a purchase from 16/08/2025
It was very cured truthfully and very hard
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José Luis M.
Rating: 2 out of 5
following a purchase from 21/08/2025
In the first order I made of a ham I would give it a rating of between 0 and 100 of 90 in this second order I ordered two hams one I have not started yet and the other I would give a rating of 45
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Jose Luis R.
Rating: 4 out of 5
following a purchase from 10/08/2025
The order arrived well and good quality but what I don't like is that they don't have any working phone number
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Sergio R.
Rating: 1 out of 5
following a purchase from 25/08/2025
It is soft and salty
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Maria Amparo I.
Rating: 1 out of 5
following a purchase from 10/08/2025
Good morning, I wrote showing my dissatisfaction and I have not received a response, the ham is not Iberian and it is very salty.
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José Antonio J.
Rating: 1 out of 5
following a purchase from 20/08/2025
The salty ham has no fat.
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Veronica G.
Rating: 4 out of 5
following a purchase from 14/08/2025
It was a bit salty
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Alberto F.
Rating: 1 out of 5
following a purchase from 09/08/2025
I bought and paid for a shoulder, theoretically 100% Iberian. I have bought many and this one is not even close. For the price, €81.50 for 3.5 or 4 kg. It surprised me a lot. Indeed, my palate has confirmed the low quality of this shoulder. I WILL NEVER BUY FROM THIS SUPPLIER AGAIN.
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María Jesus A.
Rating: 1 out of 5
following a purchase from 08/08/2025
After trying to contact the company by phone and email to return 9 packs of Iberian shoulder that arrived practically uncured, I am still waiting for a response that never comes. I will never buy from this site again.
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Carmen R.
Rating: 1 out of 5
following a purchase from 19/08/2025
The shoulder is hard.
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Julian P.
Rating: 1 out of 5
following a purchase from 05/08/2025
I placed the order on August 5 and did not receive it until the 20th and without the surprise gift, maybe the SURPRISE is not receiving it. I have claimed several times and as indicated with this experience, I don't think I will buy again. They do not fulfill what was offered, the ham FROM THE MOUNTAIN.
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Francesc A.
Rating: 1 out of 5
following a purchase from 19/08/2025
I have not received the order confirmed a week ago.
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Jose Carlos D.
Rating: 1 out of 5
following a purchase from 18/08/2025
The shoulder is a bit salty and has no fat and is dry.
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Jeremy L.
Rating: 2 out of 5
following a purchase from 15/08/2025
The order and delivery went very well, but the ham is not at all up to my expectations. It is very tender, with an almost neutral taste... far from the pata negra that I am used to tasting... I would not recommend it
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Eulalia P.
Rating: 4 out of 5
following a purchase from 03/08/2025
Ok but very salty and the yellow fat with a bit of aftertaste
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