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F
Rating: 1 out of 5
The ham is not Iberian from acorn. No hams that are not Iberian enter my house and this one does not measure up. It is a normal serrano ham, nothing more.
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Customer reviews of JamónyPaletilla
Trust Attestation
8,6
/10
Overall rating: 8,6 out of 10
Based on 12 125 published reviews
Summary of reviews
JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.
Reviews 1, 2 and 4 stars
Reset filtersO
Rating: 2 out of 5
The product is fine. The promotion included a wedge of cheese that I did not receive, I sent a message to claim it and I did not receive a response, after several days of calling they tell me that they will refund me 2 euros for the wedge... anyway...
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R
Rating: 1 out of 5
I ordered 6 items and have only received 4. I have claimed and have not received a response.
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C
Rating: 2 out of 5
Very poorly packaged package. The ham is very moist.
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J
Rating: 4 out of 5
Everything is fine, quality and good price but a bit too dry
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A
Rating: 2 out of 5
I find that this ham is not dry at all and the same words and its taste are not marked like 100% usual It is very soft! How long has it been dried? Awaiting your response. Best regards. Alain DUBOUILLE
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A
Rating: 4 out of 5
Good quality price
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L
Rating: 4 out of 5
The ham is very good. But in the offer it said that a gift piece would come and it didn't. I called by phone but they never answer, I sent an email and they solved it for me.
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M
Rating: 4 out of 5
The last shoulder I bought was excellent. Well, actually every time I have bought, it has gone very well. I mention it to acquaintances as if I were getting a commission.
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B
Rating: 2 out of 5
The curing time of the received product (ham) is not optimal; it is much lower than indicated on the website, so the texture of the product leaves much to be desired (very soft)
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F
Rating: 4 out of 5
Everything is very good
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L
Rating: 1 out of 5
The shoulder, as I mentioned in the email on Friday when I unwrapped it, is all fat. You don't even need to cut it to realize that it is not in good condition.
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M
Rating: 4 out of 5
The perfect shipment and the product is very good
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V
Rating: 4 out of 5
One more year of curing would have been very good.
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I
Rating: 2 out of 5
The ham is too cured, I did not return it to avoid having to be here and there, but seeing what I have seen, I will not buy from you again
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S
Rating: 4 out of 5
The ham from Teruel usually has less salt
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C
Rating: 2 out of 5
The shoulder is hard, salty and very small, it does not seem like Iberian feed ham, it seems more like a warehouse, it does not have the Iberian flavor, very disappointed.
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M
Rating: 4 out of 5
It arrived early and well packaged, we found it salty in taste.
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I
Rating: 1 out of 5
It is not of the expected quality, a normal ham, not 100% Iberian.
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S
Rating: 1 out of 5
I never received it, and the agency said they notified me, but that never happened.
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J
Rating: 1 out of 5
Good product, terrible management by the transport agency. It took 11 days to arrive.
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J
Rating: 4 out of 5
Phenomenal, fast service and it meets expectations.
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C
Rating: 1 out of 5
I paid for 50% Iberian acorn ham and received a reserve ham. I am claiming and requesting a refund, and no one is responding to me.
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D
Rating: 1 out of 5
The ham is very soft, very little cured.
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J
Rating: 4 out of 5
Very good
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E
Rating: 4 out of 5
Ham with good flavor, low weight, and well cured. Generally correct with what is advertised.
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I
Rating: 1 out of 5
I will not buy more.
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M
Rating: 4 out of 5
Very happy with my purchase
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E
Rating: 1 out of 5
I have bought many times, but this last time the ham is unmanageable. Dry and hard, it can't even be cut.
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C
Rating: 1 out of 5
Shoulder in bad condition, raw meat and rotten parts. They do not respond to messages.
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J
Rating: 2 out of 5
In this order the ham is coming out a bit salty. Otherwise, everything is fine
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D
Rating: 1 out of 5
It takes 1 week to arrive.
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P
Rating: 2 out of 5
Logistics of the shipment very bad
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D
Rating: 4 out of 5
What I expected, I will order again
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N
Rating: 2 out of 5
The ham is very good but in the description it says that they send you the bones of it and they only put 4 small bones, it is supposed that if you have paid for the whole ham they have to send you all the bones.
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J
Rating: 4 out of 5
The ham is of good quality, it arrived relatively quickly for being sliced.
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A
Rating: 2 out of 5
A wedge of cheese and a salami that were a gift were missing.
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G
Rating: 4 out of 5
I received the package in perfect condition and in accordance with my order. I have not yet tasted the products. I am surprised that the black label is not on the packages of '100% Iberico bellota palette'. The package was delivered during a heatwave and as a result, the packages were a bit oily. Let's hope this does not affect the quality of the hams and palets.
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M
Rating: 4 out of 5
Very fast service, I ordered it and it arrived in 2 days. Perfect curing [I asked for it to be this way as it was for a cutting course] Maybe a bit too salty
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J
Rating: 1 out of 5
I have bought several hams and shoulders, and this is by far the worst. It has no flavor. Disappointed.
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