Customer reviews of JamónyPaletilla

Trust Attestation
8,6 /10
Overall rating: 8,6 out of 10
Based on 12 125 published reviews

Summary of reviews

JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.

Reviews 1, 2 and 4 stars

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V
Vilma Victoria F.
Rating: 2 out of 5
following a purchase from 14/06/2025
To the eye very good but to the palate very very salty for what it costs. I am not satisfied and I am not happy.
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Mariano C.
Rating: 1 out of 5
following a purchase from 12/06/2025
The product arrived defective; we had to throw it away since it spent more than two weeks in a van saying they were delivering it and that we were not home, but unfortunately, there is always someone at home because my mother cannot leave the house. So with this heat and a delivery company that unfortunately is the worst in the city, two factors combined have made us throw 75 euros in the trash. You probably have a great product, but with such poor management as the one you hired for delivery, I don't think a product will ever arrive in optimal conditions.
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Edmundo P.
Rating: 1 out of 5
following a purchase from 11/06/2025
I ordered a sliced ham by machine and received very few packs of ham... the box looked tampered with, showing the packs, and inside was a bottle of sparkling wine and a piece of Iberian chorizo and part of the bones of a ham... totally disappointed with my order.
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Félix T.
Rating: 4 out of 5
following a purchase from 16/06/2025
The order was all good, good quality
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Fernando G.
Rating: 1 out of 5
following a purchase from 18/06/2025
Very good quality.
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Begoña M.
Rating: 1 out of 5
following a purchase from 16/06/2025
The ham I bought is super salty; I am a regular customer, and the truth is that I am quite angry.
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Josep M.
Rating: 1 out of 5
following a purchase from 11/06/2025
The piece received does not correspond to the 'expectations' generated in the advertising.
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Vicente S.
Rating: 1 out of 5
following a purchase from 14/06/2025
Of the 3 nougats I ordered, I received 2 that I didn't order :( I ordered 2 of the soft one and one of chocolate, and I only received the chocolate and 2 of the hard one.
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David P.
Rating: 1 out of 5
following a purchase from 13/06/2025
The shipment has been going around for 5 days without refrigeration, or I would have to go pick it up 25 km from my address.
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Manuel Jose L.
Rating: 1 out of 5
following a purchase from 12/06/2025
It has no flavor.
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José Antonio L.
Rating: 2 out of 5
following a purchase from 11/06/2025
Of all the ones I have bought, the least cured
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Josefa M.
Rating: 1 out of 5
following a purchase from 03/06/2025
It seems as if the shoulder is raw.
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Miguel Angel C.
Rating: 1 out of 5
following a purchase from 10/06/2025
The ham came raw with a taste like the worst hams, far from the Iberians they advertise; it cannot be eaten. I feel cheated; I will not buy more and certainly do not recommend it.
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Jordi S.
Rating: 4 out of 5
following a purchase from 08/06/2025
The whole ordering and delivery process has been simple, fast, and without problems, as always. However, the first packet we tried, of a product we have bought on other occasions, was quite saltier than usual, ...we'll see how the other packets are. For this reason, we do not give the maximum rating this time.
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Jose Manuel G.
Rating: 4 out of 5
following a purchase from 11/06/2025
Everything is fine regarding the quality and price ratio.
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Manuel M.
Rating: 2 out of 5
following a purchase from 09/06/2025
The order had a weight lower than requested and paid
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Francisco I.
Rating: 1 out of 5
following a purchase from 06/06/2025
Order placed on the 6th, and we are on the 18th, and it still hasn't arrived. I paid for refrigerated shipping in 24/48, and nothing. It has been throwing money away. On the other hand, they do not respond to emails or provide information. Change supplier for next time.
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Miguel Antonio C.
Rating: 2 out of 5
following a purchase from 08/06/2025
It was not delivered to the house as I wanted
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Raul R.
Rating: 4 out of 5
following a purchase from 08/06/2025
Although it was minimum curing 30, I find it somewhat fresh
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Paco A.
Rating: 2 out of 5
following a purchase from 01/06/2025
Due to its flavor, it does not seem to be a feed ham. It is also very salty. I will not buy more loose packets.
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Manuel G.
Rating: 1 out of 5
following a purchase from 01/06/2025
The order took 10 days to arrive, and the product did not turn out to be what was expected. The packages did not have labels for packaging and expiration dates; the ham inside looked plastic, and the only thing 100% acorn was the black label that accompanied the bones, dry, very dry, which made me think it had not been sliced that same week, nor even the previous one. The price was not cheap. Very bad experience, not to recommend Jamón y Paletilla del Vendrell (Tarragona). Better to buy directly.
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Carmen C.
Rating: 2 out of 5
following a purchase from 03/06/2025
It seems like an ordinary warehouse and it is very tender
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Lorena M.
Rating: 1 out of 5
following a purchase from 19/05/2025
I find it a VERY ordinary ham for what I paid.
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Laurent B.
Rating: 1 out of 5
following a purchase from 09/05/2025
Hello Ham without flavor, totally tasteless Just useless ...
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Almudena A.
Rating: 4 out of 5
following a purchase from 27/05/2025
Fast delivery and good ham
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Antonio O.
Rating: 1 out of 5
following a purchase from 30/05/2025
I have already sent you 2 emails saying that the ham tastes bad because it came in a delivery van without refrigeration in the middle of June, and therefore, it broke the cold chain.
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Fernando T.
Rating: 1 out of 5
following a purchase from 01/06/2025
Absolutely dry ham
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J. José Á.
Rating: 4 out of 5
following a purchase from 22/05/2025
I have bought several hams, most of them from Benito and they are usually very good. The one before this last one was delicious. The last one, smaller than usual because there were no medium ones, turned out to be a bit dry and, being drier, somewhat salty as well.
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Antonio T.
Rating: 4 out of 5
following a purchase from 31/05/2025
Super fast shipping, not so much offer
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Ramon B.
Rating: 2 out of 5
following a purchase from 30/05/2025
The delivery was fine, but I did not like the cut of the ham at all, very long slices and stuck with rubbery strips. The packaging had a lot of plastic and little ham, definitely bad, I did not like it
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Angel Maria S.
Rating: 4 out of 5
following a purchase from 22/05/2025
Correct, good quality of the product, if they improve the speed of shipping they will be 5 stars
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Juan Antonio Z.
Rating: 2 out of 5
following a purchase from 27/05/2025
It is very dry. It cannot even be cut. A great disappointment
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Francesc Xavier M.
Rating: 2 out of 5
following a purchase from 27/05/2025
An IBERICO that I bought in deboned piece and very soft.
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Jose Maria P.
Rating: 1 out of 5
following a purchase from 25/05/2025
Meets expectations
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Juan Z.
Rating: 2 out of 5
following a purchase from 21/05/2025
Among other products I bought, a pack of 10 containers of iberico cebo ham, which is very shocking, the packaging says 100% iberico, but then on the same label it says, ingredients: 100% iberico cebo ham (50% iberica breed), I don't know what this means, but also the mentioned ham has practically no salt, I started a second container in case it was different, but no, it tasted the same, therefore conclusion, a deficient product, especially if you pay 47.50 € per kilo.
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Blas C.
Rating: 4 out of 5
following a purchase from 27/05/2025
Very good
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Lafaete P.
Rating: 1 out of 5
following a purchase from 26/05/2025
Misleading advertising, the order has nothing to do with the photo, I received a half ham that looked more like serrano ham than iberian, it's a shame I don't have options to upload photos to compare the internet photo with the photo of the order I received.
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José Antonio M.
Rating: 4 out of 5
following a purchase from 25/05/2025
Good quality of the product and speed
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Juan V.
Rating: 1 out of 5
following a purchase from 25/05/2025
Too much bacon, excessive
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Jose S.
Rating: 4 out of 5
following a purchase from 19/05/2025
Very good appearance and smell, so far we have only opened 1 package, presentation OK.
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