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J
Rating: 4 out of 5
There should be more clarity about the delivery time when placing the order. They do not respond to phone calls.
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Customer reviews of JamónyPaletilla
Trust Attestation
8,6
/10
Overall rating: 8,6 out of 10
Based on 12 125 published reviews
Summary of reviews
JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.
Reviews 1, 2 and 4 stars
Reset filtersE
Rating: 4 out of 5
Speed, quality, and professionalism.
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J
Rating: 4 out of 5
Good, but I don't like that it wasn't clear how many days it would take to arrive and since it was the first time, you are left with the doubt, until it arrives, whether it will be a fraud or not. And another thing is that I bought a shoulder, supposedly Duroc, but this data does not appear anywhere, luckily it is still good. Thank you!
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P
Rating: 2 out of 5
The ham has disappointed me, low quality with no taste, the salami is hard, the cheese promises, the bacon is good and the loin is also good.
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J
Rating: 1 out of 5
The ham is mushy and is all fat, I should return it.
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J
Rating: 4 out of 5
Good merchant.
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B
Rating: 4 out of 5
Quite acceptable, perhaps I expected it to be of much higher quality, given the price. As for the transport, everything was great.
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S
Rating: 1 out of 5
GOOD I HAVE BOUGHT OTHER HAMS FROM J. AND P. ALL GOOD Finca el Puerto and Benito this time I changed to Al Legado del Pozo and it is hard and dry. I have been calling for 5 days to return the product and they do not answer, I don't know if they are on vacation or if they don't want to attend to me, I hope for a response S. OLIVER DUX.
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J
Rating: 1 out of 5
The attention and service are good. The ham is terrible. All lean. It is the most similar to a bad white ham, but much more expensive.
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C
Rating: 1 out of 5
The ibérico shoulder I bought is very fatty and has hardly any ham, besides it tastes a bit rancid in the very cured part. A disappointment.
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J
Rating: 4 out of 5
I ordered chicharrones and in the photo, a small piece of half a kilo is seen, the reality is that they send you broken pieces. The product was good but I wanted to gift one and with the presentation, I didn't dare
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S
Rating: 4 out of 5
a pass
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F
Rating: 1 out of 5
I hope they fix that it was a mistake, but they sent me a ham that has nothing ibérico about it, I hope they respond to me, please. It is the worst ham I have bought.
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D
Rating: 2 out of 5
The first time I buy here and the truth is that the delivery time and especially the quality of the product do not resemble those I usually buy from Guijuelo.
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D
Rating: 4 out of 5
The shipment took a long time
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S
Rating: 1 out of 5
Quality not in line with expectations and very thick cut.
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C
Rating: 1 out of 5
They sell dry hams that others couldn't sell in season. Money wasted and the worst part is that they don't even respond to complaints. Total shamelessness
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A
Rating: 1 out of 5
The ham is very dry and hard, I can barely cut it. I regret that the money I spent is useless. We will use it for cooking. Very bad experience, I'm sorry.
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P
Rating: 1 out of 5
The shoulder is not acceptable
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V
Rating: 2 out of 5
The shoulder I bought is offered as extraordinary, but it is very very average. Disappointed with the order. The purchase process was good and fast delivery.
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G
Rating: 4 out of 5
Excellent flavor of the ham, too bad we bought 7 kg, and not bigger. One of the best hams I have bought on this page. Just the right curing and exact salt point. Maybe a little more fat than expected, but not too much. I would sign for another one like it next time.
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G
Rating: 1 out of 5
I bought 50 packets of 50% cebo ham. I am a consumer of whole Iberian ham all year round and this is the first time I buy it in packets. Tasteless, with no flavor at all.
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L
Rating: 1 out of 5
I felt deceived, scammed. They do it in such a way that I thought I was buying Joselito loin and sausage. So, deceived and scammed. Regards
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A
Rating: 4 out of 5
It is correct. Good value for money.
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M
Rating: 4 out of 5
Somewhat small and rather hard with a great flavor
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E
Rating: 4 out of 5
It is not the best value for money but...
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J
Rating: 1 out of 5
I RECEIVED 2 PRODUCTS WITH LITTLE EXPIRATION DATE DESPITE BEING VACUUM PACKAGED. I COMPLAINED AND IN THE END THEY OFFERED TO REFUND THE TRUFFLED CATALAN AND THE BISBE BLANC BUT THE REFUND DOES NOT ARRIVE AFTER 5 OR 6 DAYS, IF I DO NOT RECEIVE IT THIS WEEK I WILL FILE A COMPLAINT WITH PAYPAL FOR THE RESOLUTION CENTER TO DECIDE AND FOR NOW WITHDRAW THE PAYMENT OF THE TOTAL ORDER, NOT JUST FOR THE TWO PIECES THAT WERE OFFERED TO ME, REGARDS
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J
Rating: 1 out of 5
In the drawing, they accompanied it with cheese and fuet. My surprise is that 3 bars of nougat arrived... a disappointment!!!
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P
Rating: 4 out of 5
For delivery a bit long this time
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C
Rating: 4 out of 5
Transport on time and the shoulder is well, happy overall
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M
Rating: 1 out of 5
The shoulder is very salty, I sent a request for return or exchange several days ago and it has not been attended to, they haven't even bothered to reply to me. I will not buy again
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D
Rating: 1 out of 5
A total of 2800 grams arrived. You say they should arrive between 2900 and 3300.
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J
Rating: 1 out of 5
The ham is salty and does not have the expected quality
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M
Rating: 1 out of 5
The product is advertised as acorn-fed Iberian. It is not, it is commercially called black label, well it comes without the required label. Poorly cured. I definitely will not buy any product from this company again.
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D
Rating: 1 out of 5
I always buy ham here and other things but the ham that has arrived is not of the same quality as before, being the same product purchased previously
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C
Rating: 1 out of 5
The product is of low quality, I highly doubt it is cebo shoulder, and it is also super tender. I feel deeply deceived.
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P
Rating: 4 out of 5
The service and shipping are good. They change prices from one week to another, like during sales.
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T
Rating: 1 out of 5
The Desire ham is very salty. This is not the first time we have bought, and we have always been satisfied, but this time we cannot say the same. What a shame.
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J
Rating: 4 out of 5
ok
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M
Rating: 1 out of 5
Dry, hard, and bad. HORRIBLE!!
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