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M
Rating: 4 out of 5
Very good
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Customer reviews of JamónyPaletilla
Trust Attestation
8,6
/10
Overall rating: 8,6 out of 10
Based on 12 125 published reviews
Summary of reviews
JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.
Reviews 1, 2 and 4 stars
Reset filtersA
Rating: 4 out of 5
Everything correct.
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M
Rating: 4 out of 5
Good prices and good shipping.
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P
Rating: 4 out of 5
Bad luck!.... The purchased shoulder is delicious but will not last long as a large part of it has come out very, very fatty.
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M
Rating: 2 out of 5
Missing cheese and fuets and 2 Iberian chorizos, please contact us
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M
Rating: 4 out of 5
It arrived on time and the correct weight.
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J
Rating: 1 out of 5
I have not received my order placed in November and charged to my account.
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R
Rating: 1 out of 5
I have not received all the requested merchandise. I tried to call, but no one ever answers, neither by phone nor by email.
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D
Rating: 4 out of 5
Good flavor and good price. A bit more cured, but very tasty.
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A
Rating: 1 out of 5
The shoulder came with too much fat, I bought the 5-6 kg one and in the end, it hardly has any meat. We wasted half the shoulder removing fat to get to the meat.
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J
Rating: 4 out of 5
-
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E
Rating: 2 out of 5
I cannot understand how a ham of that price and supposed quality is drier than the mojama and the taste is very mediocre. Very disappointed. I will not buy here again.
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J
Rating: 1 out of 5
I sent an email complaining that the cheeses weigh less than indicated on the website and I have not received a response yet.
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O
Rating: 1 out of 5
I have been comparing shoulders for a while, the last one, they sent me one inferior to the one I bought, even without a seal.
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J
Rating: 1 out of 5
Null customer service.
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D
Rating: 1 out of 5
Unfortunately, I have not received my order. I never received a response from customer service.
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M
Rating: 4 out of 5
Good
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J
Rating: 1 out of 5
The product did not have the required quality.
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M
Rating: 1 out of 5
The treatment I received was terrible, more than 7 emails, I don't know how many calls and no one answers. The order arrived two days late. And when I asked what happens if the ham is not good, or is salty, or something..... no one has told me anything. So I am very, very disappointed with the treatment.
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N
Rating: 1 out of 5
Disastrous product, I have made the complaint, the refund process for consumer protection should be expedited, thank you.
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C
Rating: 1 out of 5
Where is my goods? My order has not arrived yet. The UPS tracking does not work.
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R
Rating: 1 out of 5
Quite a reduced shoulder with very little meat. They were for two gifts, and they are still laughing at me. Unfortunately, I would not order here again.
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J
Rating: 2 out of 5
I expected more from the ham.
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M
Rating: 1 out of 5
Very poorly packaged products, I received the lot with all the nougats crushed, a disgrace.
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E
Rating: 1 out of 5
Incorrect product received, and they are not managing the return of the goods or the money.
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F
Rating: 4 out of 5
Everything is very good
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M
Rating: 4 out of 5
I haven't tried it, I hope it's like the ones I bought from El Pozo, they were very tasty, I hope the same. Speed and pleasure.
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F
Rating: 2 out of 5
I sent several emails regarding an issue when confirming the order and to this day no one has replied. THANK YOU VERY MUCH
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M
Rating: 4 out of 5
Very good
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J
Rating: 1 out of 5
They gave me a sliced ham of 50% Iberian when I bought 100% Iberian.
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D
Rating: 4 out of 5
Products received correctly. Terrible delivery service, I recommend using another company in the future.
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M
Rating: 1 out of 5
I will not buy anymore nor will I advise my family and friends. They have not been very correct in their phone or email attentions and there was a delay in the order and the product was not very good.
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J
Rating: 4 out of 5
I give 4 stars because I haven't had time to use it with my family.
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M
Rating: 4 out of 5
They are good for buying lots but not for ordering individual items like cheeses.
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J
Rating: 2 out of 5
I was your regular customer and this last order has cost me a lot, thank you for that
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R
Rating: 2 out of 5
The salchichones and chorizo left a scratchy feeling under my tongue. I haven't opened the ham yet, I hope it is better.
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A
Rating: 2 out of 5
Deficient
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A
Rating: 4 out of 5
Everything is okay
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E
Rating: 1 out of 5
Two of the 4 packages arrived without vacuum, and the ham was dry and quite salty.
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V
Rating: 4 out of 5
three three good! humm delivery time a bit long
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