Customer reviews of JamónyPaletilla

Trust Attestation
8,6 /10
Overall rating: 8,6 out of 10
Based on 12 125 published reviews

Summary of reviews

JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.

Reviews 1, 2 and 4 stars

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M
Marina G.
Rating: 4 out of 5
following a purchase from 29/07/2024
Very good, a little soft but very good
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Santiago H.
Rating: 2 out of 5
following a purchase from 28/07/2024
It is from black leg but the hooves have fallen off, which gives it a good appearance and at first glance indicates its origin, it is like the discarded black leg hams, as if they were selling hams with defects, and the weight somewhat lower than contracted weighed 7.4kg and I bought between 7.5 and 8.0 kg this ham should be in the lower scale that they sold of 7.9 and 7.5kg It was for a gift and I had to buy another one from a more serious company and leave this one for myself. The flavor is good but here everything is valued and especially in this category of hams
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Dolores U.
Rating: 2 out of 5
following a purchase from 18/07/2024
The ham can be eaten but it is not at all what we expected we asked for it not to be very dry and it was very dry and the quality very just
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Jesus T.
Rating: 4 out of 5
following a purchase from 23/07/2024
Good flavor. And good price.
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Francisco Javier C.
Rating: 4 out of 5
following a purchase from 20/07/2024
I think the quality of the shoulder has decreased.
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Leopoldo L.
Rating: 1 out of 5
following a purchase from 17/07/2024
They need to warn that the products are sent unrefrigerated as they can spoil.
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Eugenio S.
Rating: 2 out of 5
following a purchase from 18/07/2024
This time the shoulder does not have the quality of other times. Excessively cured and as if recooked by the heat
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Sergio F.
Rating: 2 out of 5
following a purchase from 17/07/2024
THE HAMS HAVE NOT ARRIVED LIKE OTHER TIMES THE WEIGHT IS LOWER AND THE DEBONING IS NOT GOOD
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Antonio R.
Rating: 4 out of 5
following a purchase from 19/07/2024
Met expectations
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Jose Luis R.
Rating: 4 out of 5
following a purchase from 17/07/2024
Fast service, local products
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Judit S.
Rating: 1 out of 5
following a purchase from 15/07/2024
The transport had many setbacks, they lied saying we were not home; in parallel, I opened an incident with Jamón y Paletilla and no response. When the order arrived, it was in bad condition.
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Fernando M.
Rating: 4 out of 5
following a purchase from 11/07/2024
QUALITY PRODUCTS
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Antonio G.
Rating: 1 out of 5
following a purchase from 13/07/2024
It was hard inedible, in fact and sadly my dogs are eating it.
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Cristobal Mesquida V.
Rating: 4 out of 5
following a purchase from 06/07/2024
Everything is fine
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Jose Antonio I.
Rating: 4 out of 5
following a purchase from 11/07/2024
I don't give 5 because it came out a bit tough. But good flavor.
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Diego P.
Rating: 4 out of 5
following a purchase from 08/07/2024
The acorn-fed shoulder I bought was spectacular in terms of quality-price. I don't give 5 stars because the order took too long to leave the warehouse. In any case, I will buy here again as I did before.
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Jose A.
Rating: 2 out of 5
following a purchase from 08/07/2024
They haven't even read my comments in the order, and if I'm wrong, they ignored them.
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Marc M.
Rating: 4 out of 5
following a purchase from 10/07/2024
Good shoulder and good cheese, satisfied with the purchase.
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Miguel D.
Rating: 4 out of 5
following a purchase from 09/07/2024
Very good quality/price ratio.
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Lourenzo C.
Rating: 1 out of 5
following a purchase from 09/07/2024
I bought an offer of sliced Iberian ham. When I opened it and tried it, it was excessively salty and dry. I will not repeat.
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Arturo Horacio G.
Rating: 4 out of 5
following a purchase from 07/07/2024
Correct flavor and curing of the 20 vacuum packs of the cebo shoulder I bought, the only downside is that they do not send the slices separated with a film or something similar since when trying to separate them they are so tightly packed that when trying to take just one, it breaks along with the one below. I always leave it open for about fifteen minutes before consuming and it's the same. Thank you
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Almudena A.
Rating: 4 out of 5
following a purchase from 03/07/2024
Acceptable ham but the chorizo, salchichón, and cheese are excellent. Very good service
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Secundino P.
Rating: 2 out of 5
following a purchase from 04/07/2024
My last purchase was a disaster, I only had bacon (I thought I wouldn't find beta). I will buy again, but not this brand. I will repeat from previous ones that were 10.
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Juan A.
Rating: 2 out of 5
following a purchase from 01/07/2024
Salty, and boneless to the extreme. I will not buy this type again.
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Didac A.
Rating: 2 out of 5
following a purchase from 30/06/2024
One of the two hams I received is lighter than what I ordered. The invoice/order clearly states that the piece is 5-5.5k. I received one of 4.5 to 5. I feel deceived and I bought 2 units.
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Carlo M.
Rating: 4 out of 5
following a purchase from 26/06/2024
Excellent
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Carlos H.
Rating: 4 out of 5
following a purchase from 27/06/2024
Fast and good
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Manuel P.
Rating: 4 out of 5
following a purchase from 27/06/2024
No comments
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Pedro Pablo H.
Rating: 1 out of 5
following a purchase from 28/06/2024
It is not a bodega shoulder... it is raw meat.
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Maria Josefa M.
Rating: 2 out of 5
following a purchase from 23/06/2024
The Benito cebo shoulder has turned out quite bland.
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Margarita P.
Rating: 2 out of 5
following a purchase from 26/06/2024
too dry and salty
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Gloria A.
Rating: 1 out of 5
following a purchase from 23/06/2024
You have sent me for the second time a product that was not requested.
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Juan Manuel F.
Rating: 4 out of 5
following a purchase from 19/06/2024
The order arrived a bit late because they forgot, but with a call it was resolved quickly, the product is quite good.
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António C.
Rating: 4 out of 5
following a purchase from 23/06/2024
Quality
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Antonia R.
Rating: 2 out of 5
following a purchase from 25/06/2024
It's not as good as I expected considering 50% Iberian breed
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Xesc B.
Rating: 1 out of 5
following a purchase from 16/06/2024
Ordered on June 16 and arrived on July 2. Calls on several occasions without obtaining a solution, with errors on two occasions regarding the customer account, not receiving an email of departure or from the transport company and also without providing any type of compensation to the customer for the poor service, customer service is null.
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José R.
Rating: 1 out of 5
following a purchase from 22/06/2024
Uncured serrano shoulder and totally tasteless, and they are not able to solve the problem, what a scam...
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Begoña M.
Rating: 1 out of 5
following a purchase from 24/06/2024
TASTES ABSOLUTELY NOTHING, NOT EVEN GOOD FOR STEWING.
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Rui M.
Rating: 2 out of 5
following a purchase from 18/06/2024
A disappointment, Iberian with a taste of Serrano. It's sad.
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Lucia A.
Rating: 4 out of 5
following a purchase from 18/06/2024
Very satisfied with the product but, once again (this is the second time), a big scare with the delivery. When tracking online, my order appeared as delivered. When I complained to UPS, they confirmed that the order was delivered to an individual, at an address in Germany. I thought I had paid for some acorn-fed ham to a German gentleman! And there was no remedy since UPS told me they delivered where the label indicated and, to top it off, it was a holiday in Andalusia so it was impossible to claim from the sender! A huge scare!!! After 30 minutes, my order was delivered. Conclusion, the email with the tracking number for shipments is useless. I will buy again because the product is excellent but knowing that I will never be calm until the package is in my house.
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