Customer reviews of JamónyPaletilla

Trust Attestation
8,6 /10
Overall rating: 8,6 out of 10
Based on 12 125 published reviews

Summary of reviews

JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.

Reviews 1, 2 and 4 stars

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P
Pepe R.
Rating: 1 out of 5
following a purchase from 22/03/2023
The centelles and buj shoulder I started yesterday, quality 10
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Arturo M.
Rating: 4 out of 5
following a purchase from 02/03/2023
They took a long time but responded to my emails explaining the problem and offering alternatives. The product is of great quality and very well packaged
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María Hemma P.
Rating: 1 out of 5
following a purchase from 22/03/2023
Very good
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Jorge L.
Rating: 4 out of 5
following a purchase from 23/03/2023
Everything perfect I ordered in the afternoon and the next day I already had it at home. The ham perfect very good.
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Miguel Angel A.
Rating: 4 out of 5
following a purchase from 21/03/2023
Good quality/price ratio. Recommendable
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Javier G.
Rating: 4 out of 5
following a purchase from 19/03/2023
Quick delivery. Good product
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Sara G.
Rating: 4 out of 5
following a purchase from 22/03/2023
Great as always
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Jorge Manuel F.
Rating: 4 out of 5
following a purchase from 17/03/2023
The ham a little soft
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Salvador F.
Rating: 1 out of 5
following a purchase from 16/03/2023
0 with bad taste
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Maria Teresa V.
Rating: 4 out of 5
following a purchase from 12/03/2023
Very tasty shoulder and like the previous ones the BENITO brand does not disappoint us
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Julio A.
Rating: 4 out of 5
following a purchase from 13/03/2023
It took a couple of days longer to arrive than what was stated on the website
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Antonio D.
Rating: 4 out of 5
following a purchase from 13/03/2023
Good price quality ratio. Ibéricos Benito from Huelva of reasonable quality
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Anna Maria G.
Rating: 4 out of 5
following a purchase from 07/03/2023
Very punctual, easy order tracking. Good product although being a boneless shoulder I expected to also receive the bones and trimmings
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Alberto R.
Rating: 4 out of 5
following a purchase from 13/03/2023
I bought an acorn-fed shoulder and it tastes great but has too much fat, I had to remove more than 400 grams of bacon when I started.
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Alfonso Raul L.
Rating: 4 out of 5
following a purchase from 12/03/2023
Everything quick and good. The ham very good. The packaging a bit poor.
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Jesús G.
Rating: 1 out of 5
following a purchase from 07/03/2023
Everything very well and very fast.
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Pedro C.
Rating: 1 out of 5
following a purchase from 25/02/2023
Scammers. I bought a reserve ham offered at 50% and they sent me a warehouse ham with less curing. I contacted them providing screenshots of the offer where it indicates and they replied that this is what they have.
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Sergio A.
Rating: 4 out of 5
following a purchase from 06/03/2023
Good products, although the shipment was delayed more than established.
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Milagros D.
Rating: 2 out of 5
following a purchase from 08/03/2023
I regret not being able to give a favorable opinion this time since I took very little advantage of the shoulder. Clean slices did not come out and on top of that the meat was tough. I did not complain hoping it would improve as I kept cutting. I make this clear because the staff is super friendly and I am sure they would have attended to my complaint if I had made it.
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Angel S.
Rating: 1 out of 5
following a purchase from 07/03/2023
10
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Miguel Angel G.
Rating: 4 out of 5
following a purchase from 06/03/2023
The ham lacks a point of curing. The flavor is good. Super fast service.
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Santiago V.
Rating: 1 out of 5
following a purchase from 07/03/2023
I ordered a shoulder of 10 Vetas. The website stated that they were shoulders weighing between 3.5 kgs and 4 kgs. Upon receiving it, there were 10 packets weighing 1 kilo with plastic. The broken bone and everything added up, bone + 10 packets of slices in plastic + 2 bags of ham cubes weighed 2.4 kgs. It is impossible for the shoulder to be 3.5 kgs (the minimum according to the website), and if it was, part of the ham did not come to my house. I will not order it again. It is not serious.
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Juan José B.
Rating: 1 out of 5
following a purchase from 07/03/2023
The shoulder came very dry... inedible!
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Manuel S.
Rating: 1 out of 5
following a purchase from 06/03/2023
I bought a boneless Duroc ham, the good thing about this breed is the fat infiltration, I have enjoyed this type of ham a lot. But I have to say that this ham you sold me has zero fat infiltration, the taste is not bad but nothing compared to what I consider a Duroc breed ham. Totally disappointed.
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Jose S.
Rating: 4 out of 5
following a purchase from 06/03/2023
Very good flavor and well presented
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Maria Esther S.
Rating: 4 out of 5
following a purchase from 07/03/2023
Everything correct and resolved with the goodwill of the company
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Josep B.
Rating: 2 out of 5
following a purchase from 25/02/2023
Several doubles were not well vacuum packed, and the sibrasada was moldy. It's a shame because in previous orders everything had been fine, but I will not buy again.
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Rita S.
Rating: 4 out of 5
following a purchase from 03/03/2023
Everything perfect
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Jose Luis A.
Rating: 2 out of 5
following a purchase from 26/02/2023
I bought a JOSELITO shoulder but it is not at all what I expected, I will not buy it again.
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Sara G.
Rating: 4 out of 5
following a purchase from 26/02/2023
Very good
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María Del Pilar C.
Rating: 2 out of 5
following a purchase from 01/03/2023
They left it to someone I didn't know.
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Justo F.
Rating: 4 out of 5
following a purchase from 28/02/2023
Everything fine.
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Wine E.
Rating: 1 out of 5
following a purchase from 25/02/2023
The bacon is not very good.
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Salvador A.
Rating: 2 out of 5
following a purchase from 25/02/2023
It is not Iberian. As it was in the argument.
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Miguel Angel C.
Rating: 1 out of 5
following a purchase from 25/02/2023
The taste of the sliced shoulder is not bad but it doesn't taste like ham. I wouldn't know how to describe the flavor. It's a kind of smokiness that we don't like at all. The service and shipping have been very correct but certainly if I repeat I will not choose that shoulder/brand again. Regrettable.
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Manuel M.
Rating: 1 out of 5
following a purchase from 28/02/2023
The service was very good and fast, but the cheese turned out very hard.
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Cristina H.
Rating: 4 out of 5
following a purchase from 26/02/2023
Happy with the ham, the only thing is that it contains preservatives. And other places do not have them. More and more people are intolerant/allergic to preservatives. Thank you
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Encarnita R.
Rating: 2 out of 5
following a purchase from 26/02/2023
The ham is not well cured, and the flavor is not good. It is the first time I buy this brand.
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Mauricio V.
Rating: 1 out of 5
following a purchase from 26/02/2023
The ham is a bit dry.
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Juan S.
Rating: 2 out of 5
following a purchase from 26/02/2023
Good flavor, poorly cured, excessively tender the shoulder.
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