Customer reviews of JamónyPaletilla

Trust Attestation
8,6 /10
Overall rating: 8,6 out of 10
Based on 12 125 published reviews

Summary of reviews

JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.

Reviews 1, 2 and 4 stars

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S
Sandra N.
Rating: 2 out of 5
following a purchase from 24/12/2022
The box came disastrous and it was for a gift, it should be taken care of more since it is a luxury item
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Rosa G.
Rating: 4 out of 5
following a purchase from 22/12/2022
I expected it to have more marbling
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Javier L.
Rating: 4 out of 5
following a purchase from 16/12/2022
All products perfect, just as they described, the only thing is that it is not possible to contact them. Thank you
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Angeles R.
Rating: 4 out of 5
following a purchase from 20/12/2022
Very good flavor
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Francisco Jose G.
Rating: 2 out of 5
following a purchase from 22/12/2022
Good, just as published
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Abel B.
Rating: 4 out of 5
following a purchase from 17/12/2022
The order arrived perfect on time and very well presented. The shoulder 10 marbles, normal. Honestly, it didn't surprise me at all. I bought it for New Year's Eve. At Christmas, we ate a shoulder from Sánchez Romero Carvajal that was a 10 in flavor. This 10 marbles I would give a 7…
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Pedro F.
Rating: 4 out of 5
following a purchase from 19/12/2022
Quite good quality-price and arrived quickly in 4 days and the shoulder is very good.
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Manuel G.
Rating: 4 out of 5
following a purchase from 21/12/2022
Everything perfect
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Josep Maria F.
Rating: 2 out of 5
following a purchase from 06/12/2022
I have bought 3 times, the last one this month. But this time, the shoulder leaves much to be desired, as it is very salty.
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Ramón A.
Rating: 4 out of 5
following a purchase from 19/12/2022
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Raquel G.
Rating: 4 out of 5
following a purchase from 05/12/2022
The order arrived perfect, the shoulder was a bit salty but the rest was perfect.
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Xavier C.
Rating: 1 out of 5
following a purchase from 16/12/2022
I highly doubt that this shoulder has been cured for 22 months, it's pure meat, it would be good for making a steak. Disappointing.
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Juan Ramón A.
Rating: 4 out of 5
following a purchase from 19/12/2022
At its curing point and salt
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Pedro Miguel M.
Rating: 1 out of 5
following a purchase from 20/12/2022
Very bad. I bought a ham and they sent another. I complained and received no response
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Alberto R.
Rating: 4 out of 5
following a purchase from 18/12/2022
Wrong shipping address yes but satisfied with the product
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Maria V.
Rating: 2 out of 5
following a purchase from 28/11/2022
The ham is normal, like a serrano ham,
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Eunate M.
Rating: 4 out of 5
following a purchase from 18/12/2022
Quality price quite good
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Alfredo B.
Rating: 4 out of 5
following a purchase from 20/12/2022
Unbeatable quality price ratio
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Antonio L.
Rating: 1 out of 5
following a purchase from 02/12/2022
I have made 2 orders, the first one very well but the second one arrived incomplete and after 20 days. I was missing a ham knife and I wrote them an email, I am still waiting for a response. I will not buy again
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Salvador R.
Rating: 1 out of 5
following a purchase from 20/12/2022
Raw ham, hard to chew, we eat ham all year round and the first one was very good, but this one is terrible, the woman tells us that we need a personalized ham for us. In short, they lose a customer
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Jaume T.
Rating: 4 out of 5
following a purchase from 19/12/2022
A
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Juan Carlos T.
Rating: 4 out of 5
following a purchase from 15/12/2022
Very good
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María Pilar P.
Rating: 1 out of 5
following a purchase from 16/12/2022
The delivery was already bad and the ham salty.. However, the company complied with the emails and the shipping time
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Francisco Javier R.
Rating: 4 out of 5
following a purchase from 18/12/2022
The delivery speed has been very good and excellent product quality
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Juan Carlos M.
Rating: 4 out of 5
following a purchase from 17/12/2022
Fast service and delicious, excellent price quality
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Cristina A.
Rating: 1 out of 5
following a purchase from 18/12/2022
5 Jotas shoulder very small for the price it has
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Pedro R.
Rating: 4 out of 5
following a purchase from 13/12/2022
Very well, I am very happy with the purchase I made, very serious and formal, and the product quality price, great.
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Marina N.
Rating: 1 out of 5
following a purchase from 07/12/2022
Good evening, I had to go to Nacex Cartagena in person to pick up the order. What I don't understand is why, if there was an issue with the package, you as a company were not able to communicate to me that there was a problem with its arrival, whether by email, call, sms... Moreover, I had to contact you to see where it was. It has been with Nacex since December 12 until today December 20 in a pallet without being vacuum packed. I don't think that's appropriate, because besides, this was a gift that I could no longer give and I had to buy it elsewhere. I have checked the address and at no time is it incorrect, I receive many packages at home with that same address. I communicate this to show my discontent and my bad taste in my mouth being my first order with JamonyPaletilla. I hope this does not happen again with another person.
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Noelia C.
Rating: 1 out of 5
following a purchase from 04/12/2022
The transport was terrible, and some cheese was not well packaged and arrived a bit spoiled. Customer service was terrible.
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Jordi T.
Rating: 4 out of 5
following a purchase from 19/12/2022
TO PUT SOME "BUT" YOU WOULD HAVE TO UPDATE THE WAREHOUSE ADDRESSES, IT DOES NOT APPEAR ANYWHERE
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Andrea E.
Rating: 4 out of 5
following a purchase from 15/12/2022
The shoulder came out quite good, the cheese, ham, and chorizo were sent vacuum-packed and were a bit under-cured, but after airing for a few days they improved a lot. Overall a good offer, the order took 5 days to arrive.
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Javier R.
Rating: 4 out of 5
following a purchase from 15/12/2022
It's fine
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Armand M.
Rating: 4 out of 5
following a purchase from 13/12/2022
I found it perfect. The ham was excellent. I missed that when placing the order the website does not give you an indication of when it will arrive. And that sometimes motivates or demotivates the purchase. Regards
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Jorge C.
Rating: 2 out of 5
following a purchase from 14/12/2022
The cold cuts do not correspond with the image that appears in the photos and I received different products than I ordered.
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Angel R.
Rating: 1 out of 5
following a purchase from 12/12/2022
The sheep cheese I ordered came as goat cheese
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Reyes T.
Rating: 2 out of 5
following a purchase from 15/12/2022
It has come out hard and dry
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Cele F.
Rating: 4 out of 5
following a purchase from 14/12/2022
good products
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Cesar S.
Rating: 2 out of 5
following a purchase from 11/12/2022
Not very good taste, very salty. The bones were not vacuum packed. They had mold. I will not buy again
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Santiago D.
Rating: 1 out of 5
following a purchase from 22/11/2022
The shipment arrived 30 days late after my complaint. When it arrived, it was wrong, they replaced it with the correct one, but the real gold I thought was that the shoulder that arrived was not of the expected quality. Excessively cured and extremely salty. A shame
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Roberto E.
Rating: 4 out of 5
following a purchase from 10/12/2022
Good quality price ratio
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