JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.
Fast delivery, competitive prices and excellent customer service
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Jose Manuel C.
Rating: 4 out of 5
following a purchase from 01/12/2022
Fast shipping and perfect order.
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Antonio A.
Rating: 4 out of 5
following a purchase from 28/11/2022
As every year, the exact address did not appear on the package, causing inconvenience for the carrier and for me
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Amaya L.
Rating: 4 out of 5
following a purchase from 30/11/2022
Fast and professional service
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Antonio L.
Rating: 4 out of 5
following a purchase from 02/12/2022
Good service
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Antonio S.
Rating: 4 out of 5
following a purchase from 02/12/2022
Good ham
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Laura D.
Rating: 1 out of 5
following a purchase from 29/11/2022
The shoulder came covered in mold. The labeling did not specify the curing months. The label that hung was white which corresponds to a basic ham that they decorate with the name of a good ham and charge you as such. I felt deceived.
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Juan P.
Rating: 4 out of 5
following a purchase from 25/11/2022
Very good and tasty shoulder
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Miguel Angel G.
Rating: 1 out of 5
following a purchase from 30/11/2022
I put a star because, upon opening the box, the cheese they sent me did not match the one I bought. It wasn't even old. They told me they didn't have and weren't expecting the one I had chosen on time. They sent me another one that was of the same characteristics, to try it, and if I didn't like it, to return it. I can say it doesn't resemble at all the one I requested, I don't like it, it's a very ordinary cheese, but I'm not going to return it because of the hassle it causes me. I won't buy from this store again. They should have notified me and not sent another one without my approval.
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Ana Maria E.
Rating: 4 out of 5
following a purchase from 28/11/2022
Fast delivery, well packaged and the product is unbeatable.
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Antonio C.
Rating: 4 out of 5
following a purchase from 24/11/2022
The shoulder is very good. The ham holder is very light and unstable, besides it cost me a lot until I could fit the screws more or less.
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José María P.
Rating: 1 out of 5
following a purchase from 28/11/2022
Very bad, you can't send a product I didn't order
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Estefania P.
Rating: 4 out of 5
following a purchase from 19/11/2022
This is quite good quality price.
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José M.
Rating: 4 out of 5
following a purchase from 23/11/2022
Good ham, although I must say that the cuts are a bit thick.
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Miguel C.
Rating: 4 out of 5
following a purchase from 23/11/2022
A little tender.
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Mariano M.
Rating: 1 out of 5
following a purchase from 28/11/2022
They sent me a very dry and salty ham, it looked like a very expensive serrano ham, I do not recommend this store for shopping. I have very bad references of this store.
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Joao Manuel Gomes Pinheiro S.
Rating: 2 out of 5
following a purchase from 25/11/2022
Very bony
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Javier C.
Rating: 2 out of 5
following a purchase from 28/11/2022
I don't know if it was a coincidence, but this is the second time in a row that the requested weight does not match reality. Both times it was less than what was paid. I will give one last chance on the next order.
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Noemi L.
Rating: 1 out of 5
following a purchase from 25/11/2022
I bought a 5j shoulder weighing 5.5-6kg, it barely weighed 5.4 kg. I wanted it bigger.
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José V.
Rating: 4 out of 5
following a purchase from 22/11/2022
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Victor C.
Rating: 4 out of 5
following a purchase from 27/11/2022
Everything perfect and fast.
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Maria Gloria A.
Rating: 1 out of 5
following a purchase from 24/11/2022
We started the ham today, and it has a lot of fat, it has more fat than ham. Other years the ham has been very good, but this has been a disappointment.
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Jordi L.
Rating: 1 out of 5
following a purchase from 19/11/2022
They forgot my order.
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Agustin D.
Rating: 4 out of 5
following a purchase from 24/11/2022
In line with what I expected.
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Jordi F.
Rating: 4 out of 5
following a purchase from 25/11/2022
Good hams and fast shipping!
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Isidoro R.
Rating: 1 out of 5
following a purchase from 23/11/2022
The truth is that I am disappointed, the sliced Iberian shoulder is very little cured and does not have the flavor of other brands of the same price that I have tried. The cebo loin is quite better and I hope that the whole shoulders I bought turn out better, otherwise it will be the last time I buy here. Thank you.
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Miguel Angel D.
Rating: 4 out of 5
following a purchase from 25/11/2022
Good flavor.
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José Antonio M.
Rating: 4 out of 5
following a purchase from 25/11/2022
Very good.
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Francisco G.
Rating: 1 out of 5
following a purchase from 28/11/2022
Hello, I placed an order on 28/11 and they inform me that the order will not arrive until December 16 and on top of that they do not bring it to my house but I have to travel to a nearby town to pick it up. And they charge me well for shipping costs. I have been your customer for a couple of years. I have ordered 10 or 12 hams and this time they have outdone themselves. Very dissatisfied.
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Antonio D.
Rating: 4 out of 5
following a purchase from 24/11/2022
Quite good.
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Alicia L.
Rating: 4 out of 5
following a purchase from 27/11/2022
Very good.
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Salvador G.
Rating: 1 out of 5
following a purchase from 23/11/2022
Partial delivery and after two weeks it is still incomplete and without notification for when to fulfill the missing part.
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Xiscu F.
Rating: 4 out of 5
following a purchase from 10/11/2022
I will surely come back more than once to order several times. The ham is really good.
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Javier N.
Rating: 4 out of 5
following a purchase from 23/11/2022
Very fast and good quality price ratio.
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Miguel L.
Rating: 4 out of 5
following a purchase from 23/11/2022
Quality price is fine.
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Carmen S.
Rating: 4 out of 5
following a purchase from 24/11/2022
I REQUESTED A SHOULDER OF 4-4.5 KG AND IT WEIGHED ALMOST 6KG. OTHERWISE GOOD, GOOD TASTE AND NOT SALTY.
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Eduardo Z.
Rating: 4 out of 5
following a purchase from 18/11/2022
Very good!
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Mayca C.
Rating: 4 out of 5
following a purchase from 22/11/2022
Good service. Very good shoulder. But 10€ for shipping to the Balearic Islands, even spending more than 100€, seems a lot to me.
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Jesus M.
Rating: 1 out of 5
following a purchase from 19/11/2022
Order delivered late without justification or response from Nacex. The ham weighed less than 7k despite ordering it between 7 and 7.5k, the complaint email has been ignored by JamonyOsletilla and MetcaBontall.
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Cristobal R.
Rating: 2 out of 5
following a purchase from 19/11/2022
I regret giving this opinion, but it is the reality of what happened with my last order. I'm not saying this for the money, simply because I didn't even receive customer service attention or a response. For the following. Order: MWAYIWLWM 11/19/2022 133.35 € Cristobal Ramirez 11/20/2022 08:51:14 I DID NOT APPLY THE BLACK22 BY ERROR, COMPENSATE ME WITH BONITO AND OLIVES 11/19/2022 133.35 € Cristobal Ramirez
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