Customer reviews of JamónyPaletilla

Trust Attestation
8,6 /10
Overall rating: 8,6 out of 10
Based on 12 125 published reviews

Summary of reviews

JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.

Reviews 1, 2 and 4 stars

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S
Silvia S.
Rating: 4 out of 5
following a purchase from 18/11/2022
Everything is fine. Shoulder between 4.5 or 5 means 4.5.
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Juan Carlos M.
Rating: 1 out of 5
following a purchase from 22/11/2022
I ordered a shoulder of 5-5.5kg and I received one of 4.7kg, I claim and they say my weight is wrong, to top it off, pata negra and it is raw, a shoulder that is thinner and Iberian and it is raw, incredible. I will never return.
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Mireia Argest D.
Rating: 1 out of 5
following a purchase from 17/11/2022
I only received one of the two products from the order and they do not answer either the phone or the emails I have sent to claim the other 50% of the order, communication impossible.
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Javier S.
Rating: 4 out of 5
following a purchase from 17/11/2022
It raises doubts that 100% of my ham is in the shipment I received.
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Jorge C.
Rating: 1 out of 5
following a purchase from 21/11/2022
This product has disappointed me. Very bad, without quality, very tough and tasteless. I have given it to the dogs. It was spoiled. I will not buy again. Less weight than advertised for the euros I paid.
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Ana Clara L.
Rating: 1 out of 5
following a purchase from 13/11/2022
Hello, I have sent an email about my order, and I still have no response.
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Gracian G.
Rating: 4 out of 5
following a purchase from 18/11/2022
Perfect, both in product quality and distribution.
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Jose Ramon R.
Rating: 4 out of 5
following a purchase from 18/11/2022
They are fast and reliable.
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José Francisco M.
Rating: 1 out of 5
following a purchase from 21/11/2022
Very salty and dry ham. I will not repeat.
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Rafael S.
Rating: 4 out of 5
following a purchase from 19/11/2022
Good.
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Borja L.
Rating: 1 out of 5
following a purchase from 20/11/2022
You are a bunch of shameless people!!! Answer me and send the order now!!! It is a wedding gift... I am going to crush you on social media from now on!!
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Julián E.
Rating: 4 out of 5
following a purchase from 20/11/2022
A little salty. Regarding the treatment and speed, I give them a 10.
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Miguel G.
Rating: 4 out of 5
following a purchase from 14/11/2022
I have several orders placed and very good products. I don't give 5 stars because they should have informed about the one-week delay because they didn't have hams of 5.5 to 6 kg.
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Victoria B.
Rating: 4 out of 5
following a purchase from 18/11/2022
It's good, as I expected, the service is very good.
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Pedro G.
Rating: 4 out of 5
following a purchase from 20/11/2022
Correct order
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Miguel S.
Rating: 1 out of 5
following a purchase from 19/11/2022
The chorizo is expired since 58/10/2022, I have sent two emails informing them and they have not had the courtesy to reply, the truth is that I am upset with these people, I am sorry, but I do not understand how they do not verify the orders, it makes me lose the desire to buy from these gentlemen again.
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Gema María R.
Rating: 1 out of 5
following a purchase from 28/10/2022
I wrote a review about the shipment that was fast and correct but I bought three packs of shoulder and one wine bottle broke the packaging when empty and was all covered in black mold, I requested a replacement and they haven't even responded to my email. I will not buy more from them. It was a gift and I was left looking bad.
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Ricardo De Moreta F.
Rating: 2 out of 5
following a purchase from 06/11/2022
I placed two orders this month; the first one you couldn't deliver to the specified address, and the recipient had to go pick it up personally. The second one I haven't been notified when they will deliver, and I couldn't receive the package personally. The delivery service needs improvement. Regards, Ricard Moreta
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Rosa Q.
Rating: 4 out of 5
following a purchase from 18/11/2022
Service, transport, everything perfect. Good flavor, a bit too dry the ham.
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Luis V.
Rating: 4 out of 5
following a purchase from 18/11/2022
Speed in shipping
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Juan Carlos M.
Rating: 4 out of 5
following a purchase from 10/11/2022
The ham is very good quality for a very good price
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Laura L.
Rating: 1 out of 5
following a purchase from 18/11/2022
Very bad! A product was missing from my lot and when I complained they did not give me any response or solution. A disgrace!
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Maria Carmen L.
Rating: 1 out of 5
following a purchase from 15/11/2022
It is salty and cut thick.
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Mila S.
Rating: 4 out of 5
following a purchase from 18/11/2022
The ham has a great flavor, very tasty, but it is quite dry. I ordered a folding ham holder and they sent me a fixed one.
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Carlos D.
Rating: 4 out of 5
following a purchase from 16/11/2022
Good overall. I ordered a cheese and they sent me another similar one but not the one I ordered.
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Sonia O.
Rating: 4 out of 5
following a purchase from 18/11/2022
We are delighted with the hams we have taken, I think this is already the third, thank you.
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Aurelio H.
Rating: 4 out of 5
following a purchase from 17/11/2022
Phenomenal quality price
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Paloma M.
Rating: 1 out of 5
following a purchase from 20/11/2022
I am not very happy. A ham arrived in poor condition and I have been trying to contact the company for 4 days and they do not respond.
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David M.
Rating: 2 out of 5
following a purchase from 17/11/2022
Other times I have ordered and everything was great, but this time the shoulder is too raw, so much so that it's hard to cut it decently; it shows that it lacks quite a bit of curing.
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Amalia L.
Rating: 4 out of 5
following a purchase from 17/11/2022
The shipping was very good, it is true that the ham I received can be eaten but the other two I bought earlier were tastier.
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Josep G.
Rating: 4 out of 5
following a purchase from 28/10/2022
Good quality price ratio
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Salvador L.
Rating: 1 out of 5
following a purchase from 11/11/2022
The shoulder arrived very very tender, it looks like meat, I sent an email and they have not replied, not happy at all.
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Emilia A.
Rating: 4 out of 5
following a purchase from 17/11/2022
The shipping was very fast and the ham very tasty, the only drawback (that's why I don't give 5 stars) is that it lacks curing, it is tender.
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Vasco C.
Rating: 2 out of 5
following a purchase from 15/11/2022
Very dry
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Jose Manuel M.
Rating: 2 out of 5
following a purchase from 17/11/2022
It's not the product I thought; it has little flavor for an authentic ham.
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Manuel V.
Rating: 4 out of 5
following a purchase from 17/11/2022
It's complicated to buy this type of item online, you have to be brave, the satisfaction with the delivery is 5 stars, the quality price is good since it was on sale.
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Marino R.
Rating: 4 out of 5
following a purchase from 16/11/2022
Very good quality price
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Antonia L.
Rating: 4 out of 5
following a purchase from 16/11/2022
Excellent service and speed in shipping, good price quality relationship. Thank you
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Filipe B.
Rating: 2 out of 5
following a purchase from 13/11/2022
The delivery time is very long, not 48 hours.
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Mónica N.
Rating: 4 out of 5
following a purchase from 14/11/2022
Good
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