Customer reviews of JamónyPaletilla

Trust Attestation
8,6 /10
Overall rating: 8,6 out of 10
Based on 12 125 published reviews

Summary of reviews

JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.

Reviews 1, 2 and 4 stars

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R
Roberto H.
Rating: 4 out of 5
following a purchase from 11/12/2021
Good
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Guillermo A.
Rating: 4 out of 5
following a purchase from 20/12/2021
They sent me the wrong product, but with a call and two days of waiting, they changed it for the correct one.
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Juan Manuel D.
Rating: 1 out of 5
following a purchase from 22/11/2021
Poor quality product and "dry", a shoulder that cannot be eaten. They did not change the product but told me they would refund 20% but they didn't do that either. I do not recommend buying anything from this company, it is not reliable or serious.
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Elisabeth H.
Rating: 4 out of 5
following a purchase from 20/12/2021
The shipping was fast and the ham has a good taste. Thank you
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Angel C.
Rating: 4 out of 5
following a purchase from 20/12/2021
Good products and fast shipping
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María Jesús V.
Rating: 1 out of 5
following a purchase from 17/12/2021
It is raw, very little cured.
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Manuel Jacinto D.
Rating: 1 out of 5
following a purchase from 21/12/2021
I had problems with a cheese. I wrote to them but they do not respond. I will not buy again.
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Emili V.
Rating: 4 out of 5
following a purchase from 19/12/2021
good price/quality relationship recommended
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Gloria R.
Rating: 4 out of 5
following a purchase from 19/12/2021
It is delicious, only we found a lot of white fat
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Sussana O.
Rating: 1 out of 5
following a purchase from 13/12/2021
The flavor of the shoulder is very good, but it is very dry on both sides.
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Aitor D.
Rating: 4 out of 5
following a purchase from 18/12/2021
It's awesome
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Jesus B.
Rating: 1 out of 5
following a purchase from 17/12/2021
The box arrived all broken and damaged, I sent an email notifying it and I am still waiting for a response. The Navidul four seasons ham is super salty, practically inedible, I will never buy again on this page, totally disappointed.
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João C.
Rating: 4 out of 5
following a purchase from 19/12/2021
Very good
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Juan Angel J.
Rating: 1 out of 5
following a purchase from 17/12/2021
In this last order of two shoulders, one of 100% Iberian feed from Legado El Pozo, which was raw meat........ basically, and the other with a lot of fat, I am not very satisfied.
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Manuel D.
Rating: 2 out of 5
following a purchase from 18/12/2021
The order arrived very quickly, but the shoulder had a lot of fat, I didn't return it because of the dates, but I do not recommend it, I have photos that prove it.
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Alberto G.
Rating: 4 out of 5
following a purchase from 18/12/2021
Good service and very good taste.
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Jose Luis R.
Rating: 1 out of 5
following a purchase from 04/12/2021
Disappointed, very hard I could not get a decent plate for Christmas Eve, and I had to buy it sliced in the store, I will not recommend you to anyone.
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Ramon P.
Rating: 4 out of 5
following a purchase from 11/12/2021
Always satisfied, I will buy again.
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Maria S.
Rating: 1 out of 5
following a purchase from 10/12/2021
It has been a disappointment. Until now those of us who had ordered, very well, but this last ham, dry, past its time, the fat rancid and it did not have a pleasant taste. This is not a melon, a ham can be guessed when it is past its time. There it is, no one can eat it.
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Luis V.
Rating: 4 out of 5
following a purchase from 14/12/2021
The shoulder was very good. It was as I expected. They sent it in 3 days. Very very fast. It's not a 5 because of the price, which is expensive.
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Carmelo T.
Rating: 4 out of 5
following a purchase from 15/12/2021
The shipping took a few more days than expected. The products have been very good. If it is at this price again, it is likely that I will repeat.
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Victorio M.
Rating: 1 out of 5
following a purchase from 17/12/2021
I bought several Benito selection author hams during the year 2021 and I have to say that this last one disappointed me a lot, I expected to have the same quality as in previous purchases but the truth is that I was disappointed.
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Neus E.
Rating: 4 out of 5
following a purchase from 21/11/2021
The shoulder is good, it has a good taste, but the packaging was bad, out of 14 packs, 5 had lost the vacuum
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Jesús G.
Rating: 4 out of 5
following a purchase from 10/11/2021
Very good quality price relationship
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Aniello D.
Rating: 4 out of 5
following a purchase from 26/11/2021
good shoulder and timely delivery
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Juan Jose C.
Rating: 4 out of 5
following a purchase from 14/12/2021
Spectacular flavor. Excessively cured
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Cristina V.
Rating: 4 out of 5
following a purchase from 14/12/2021
Very good quality
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David A.
Rating: 1 out of 5
following a purchase from 17/12/2021
I received my order on time but instead of receiving 100g ham envelopes they sent me 80g.
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Concepcion S.
Rating: 4 out of 5
following a purchase from 13/12/2021
Fast delivery, good quality price relationship
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Jorge V.
Rating: 2 out of 5
following a purchase from 25/11/2021
The product is good - I suppose (I haven't opened it yet). But 25 days of waiting, even for abroad, is too long; I had it scheduled for my party, and we had to eat Matutano chips...
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Juan José Ú.
Rating: 4 out of 5
following a purchase from 16/12/2021
Very good and well weighed.
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Juanjose L.
Rating: 2 out of 5
following a purchase from 10/12/2021
The ham I ordered was not the one they brought me, I ordered the gold edition.
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Juan José S.
Rating: 4 out of 5
following a purchase from 10/12/2021
Good quality-price relationship and correct delivery in the indicated time.
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San Francisco Servicios P.
Rating: 1 out of 5
following a purchase from 13/12/2021
We gave two hams to clients, and since they are trusted people they told us that they are dry and not worth buying. Regards.
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Francisca R.
Rating: 1 out of 5
following a purchase from 14/12/2021
It came out very raw, can I return it?
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Antonio C.
Rating: 4 out of 5
following a purchase from 13/12/2021
Now shipping is charged and it says that from 50 euros it is free, they do not send the shipping tracking to the email, other than that everything is perfect.
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Giancarlo P.
Rating: 1 out of 5
following a purchase from 22/11/2021
I opened the "ham" on the day of arrival and noticed that the boneless ham was covered with a foul-smelling yellow substance, I sent them the photos and pointed out that it might be spoiled due to poor preservation, their response was: "We cannot know what substance you are referring to in your email nor what may have happened, what we guarantee is that it left our facilities in a completely correct and impeccable manner". And then nothing else. As a result, I removed a good part of the ham, inedible. In recent years I had made several purchases, but this is the last time. They are not reliable.
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Juan V.
Rating: 1 out of 5
following a purchase from 17/11/2021
I have never seen a ham with so much fat, I would say that 80% was fat, I sent photos proving what I say and they don't even bother to respond.... I am deleting my account, I will not buy here again, WHAT A SCAM.
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Juan B.
Rating: 2 out of 5
following a purchase from 12/12/2021
It is salty and dry on one side, but tender and exquisite on the other.
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Juan Cristóbal F.
Rating: 4 out of 5
following a purchase from 03/12/2021
The website has errors when placing orders and making payments
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