Customer reviews of JamónyPaletilla

Trust Attestation
8,6 /10
Overall rating: 8,6 out of 10
Based on 12 125 published reviews

Summary of reviews

JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.

Reviews 1, 2 and 4 stars

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M
Miguel L.
Rating: 1 out of 5
following a purchase from 22/11/2021
This time I did not like either the cut or the packaging.
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Pedro L.
Rating: 4 out of 5
following a purchase from 22/11/2021
Good.
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Rocío F.
Rating: 4 out of 5
following a purchase from 22/11/2021
Excellent quality-price ratio.
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María J.
Rating: 4 out of 5
following a purchase from 22/11/2021
Good quality-price ratio.
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Ramón A.
Rating: 4 out of 5
following a purchase from 22/11/2021
Excellent, fast delivery, quality price, this is the third ham and I will repeat.
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Christiane G.
Rating: 4 out of 5
following a purchase from 22/11/2021
The ham is still very tender.
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Pascual G.
Rating: 4 out of 5
following a purchase from 22/11/2021
I bought a 100% Iberian shoulder and the ham is very good. I'm not an expert nor have I compared it with others but I recommend it.
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Jesús Pedro M.
Rating: 4 out of 5
following a purchase from 22/11/2021
Very good.
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Guillermo P.
Rating: 4 out of 5
following a purchase from 22/11/2021
Generally good, I expected a bit more flavor.
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Andrea C.
Rating: 2 out of 5
following a purchase from 22/11/2021
Next time I will buy from my usual store, I ordered a shoulder weighing 4 to 4.5kg and they sent me one of 4.08kg, it barely fits the weight and I knew it was more expensive
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Carmen M.
Rating: 2 out of 5
following a purchase from 23/11/2021
Due to transportation, the cans arrived overturned, I had to throw away the cheese as it was moldy, two packets of ham are missing from the order, the ham is just bacon
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Albert S.
Rating: 4 out of 5
following a purchase from 22/11/2021
This is the sixth order I have made, and the truth is that I have always been very satisfied with your products, although I have to regret that in this last order there was a product that I had to throw away because it was spoiled, it is the first time something like this has happened to me... but my opinion remains good.
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Isaak T.
Rating: 2 out of 5
following a purchase from 22/11/2021
The shoulder was super tough, I couldn't cut it at home and had to take it to a butcher.
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Francisco T.
Rating: 4 out of 5
following a purchase from 21/11/2021
It's good ham for the price.
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Antonio G.
Rating: 2 out of 5
following a purchase from 17/11/2021
The product is good. The packaging is bad. The bags of ham were put in plastic bags without closing. The package arrived open, according to the company the bags that came were correct. The agency is a disaster.
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M.angeles C.
Rating: 2 out of 5
following a purchase from 21/11/2021
The ham has a lot of fat, we are not happy with it
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Ramón R.
Rating: 4 out of 5
following a purchase from 21/11/2021
The shipping was as expected, very good, I can't comment on the product since I haven't opened it yet, everything else is fine.
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Juan C.
Rating: 1 out of 5
following a purchase from 21/11/2021
It is not what I ordered I will not order anything again
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M Victoria H.
Rating: 4 out of 5
following a purchase from 20/11/2021
I'm starting it and it's very good but dry.
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Montserrat A.
Rating: 1 out of 5
following a purchase from 21/11/2021
The ham arrived with a lot of fat. First they offered us the option to return it, then they 'advised' us not to return it and instead they would refund us 20 euros, but we never heard from them again.
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Fernando H.
Rating: 4 out of 5
following a purchase from 18/11/2021
Good shoulder has very good flavor... it's the first time I buy shoulder and to point out a flaw it has more fat than the ham... otherwise very recommendable. It took 2 days to arrive at home.
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Marcelino M.
Rating: 4 out of 5
following a purchase from 20/11/2021
Very good, I received it on time. But the ham is a bit dry for my taste.
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Jesus D.
Rating: 4 out of 5
following a purchase from 22/11/2021
Totally satisfactory. 100% recommendable.
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Sergi M.
Rating: 4 out of 5
following a purchase from 21/11/2021
Very good quality/price, maybe it lacks a bit of flavor but overall very correct at a very good price.
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Alberto V.
Rating: 1 out of 5
following a purchase from 15/11/2021
I ordered a boneless ham and you didn't send either the bones or the pieces, out of an 8kg ham only 3.100kg arrived, price per kg 38 euros, thank you very much for everything but we will not order anything again, you are shameless.
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Avelino C.
Rating: 4 out of 5
following a purchase from 19/11/2021
Good quality product, I don't give it 5 stars because the machine cut is very thick (the ad indicated knife cut)
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José Antonio M.
Rating: 4 out of 5
following a purchase from 17/11/2021
Everything is fine. The only downside is that the ham is a bit salty
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Vicente P.
Rating: 4 out of 5
following a purchase from 21/11/2021
price and quality according to my taste
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Maria M.
Rating: 4 out of 5
following a purchase from 17/11/2021
Good service
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Francisco A.
Rating: 4 out of 5
following a purchase from 18/11/2021
Instead of delivering on Friday as planned, they delivered on Monday. The ham, the quality is in line with its price.
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Elena S.
Rating: 4 out of 5
following a purchase from 09/11/2021
The product arrived whole when I requested it boneless but they corrected the mistake. The quality of the shoulder is excellent
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Ana H.
Rating: 4 out of 5
following a purchase from 18/11/2021
I bought a pack of 20 envelopes at a very good price. They arrived very quickly, except that two of them arrived in poor condition. I complained and they have refunded their amount quickly. Recommendable for product and service.
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Cesar G.
Rating: 2 out of 5
following a purchase from 15/11/2021
The purchase and shipping process was very good. But this time, which had not happened in previous purchases, the shoulder is very tender and saltier than normal, at the limit of being pleasant.
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Rocio F.
Rating: 2 out of 5
following a purchase from 18/11/2021
The flavor of the shoulder is very good but smaller with less weight than I paid for it
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Josep R.
Rating: 4 out of 5
following a purchase from 17/11/2021
price and quality very good in flavor
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Jose R.
Rating: 2 out of 5
following a purchase from 16/11/2021
The shoulder itself is not bad for the price, but it is undercured, too raw for my taste.
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Jose F.
Rating: 4 out of 5
following a purchase from 16/11/2021
Quite recommendable, quality price, much more quality than price
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Jorge B.
Rating: 4 out of 5
following a purchase from 16/11/2021
The quality/price of this shoulder is very good. It's worth spending a little more than the typical Iberian shoulders from large supermarkets that range from 50€-60€. I don't give it 5 stars only because in my opinion and taste, it should be a little more cured. Maybe it comes a bit raw. Another positive point is that it comes with the right amount of fat.
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Mercedes M.
Rating: 4 out of 5
following a purchase from 15/11/2021
The delivery was very fast. But the delivery person was lamentable in terms of manners and treatment with the customer.
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Manuel I.
Rating: 2 out of 5
following a purchase from 13/11/2021
We repeated the order because we liked the first shipment of ham quite a bit and decided to repeat, but in this second shipment, the quality has dropped quite a bit to the point that we consider we did not receive a product in line with the price paid for it.
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