JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.
My experience with this purchase has not been satisfactory. The information about the shipping has been unclear and, at several points, directly incorrect. This caused a delay regarding the agreed deadlines, creating a problem. I consider it important that they improve communication and precision in tracking shipments to avoid such situations.
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Javier B.
Rating: 4 out of 5
following a purchase from 08/11/2025
Perfect order, good product.
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Gaspar D.
Rating: 2 out of 5
following a purchase from 29/10/2025
The last order was average, it didn't turn out as I expected, tough shoulder and without the advertised quality.
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Patrizia Tadini B.
Rating: 4 out of 5
following a purchase from 16/10/2025
Excellent quality price ratio. Well packed. The only downside is that the Italian postal courier is not reliable
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Jose G.
Rating: 1 out of 5
following a purchase from 09/11/2025
Shameful, I received the uncured shoulder, they never answer the phone, do not respond to emails, I have sent videos, photos, etc... I do not recommend it.
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Guillermo R.
Rating: 1 out of 5
following a purchase from 12/11/2025
A very bad salty shoulder, not the next one, besides I call the salesperson and they do not answer me, I write to them and send photos of the shoulder and they do not say anything, they do not do anything to solve it, I do not recommend anyone to buy here and I ordered one with more than 6 kilos and it does not reach 5.5 kilos, if they can stick it to you, they stick it bent, the shoulder even the dogs do not want it because of how salty it is, I will never buy anything here again.
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Montserrat R.
Rating: 2 out of 5
following a purchase from 06/11/2025
Two packages arrived that had lost their vacuum. We didn't like the ham, I wouldn't buy it again. For the price it has, I expected more. The cheese was fine.
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Tatiana G.
Rating: 1 out of 5
following a purchase from 05/11/2025
The first ham I bought was fine, but the one that has arrived now is dry, it has no infiltrated fat. For being a Duroc, I expected more.
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Blas Damián V.
Rating: 4 out of 5
following a purchase from 08/11/2025
Good product, good price, good service
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Lourdes G.
Rating: 4 out of 5
following a purchase from 05/11/2025
I received an open envelope and two without vacuum.
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Sebastian J.
Rating: 1 out of 5
following a purchase from 11/11/2025
I have made a return of a product and I still have not received a response, I have been waiting since last week, with no response.
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Moisés P.
Rating: 1 out of 5
following a purchase from 24/09/2025
Unfortunately, I will not repeat, the ham is very dry.
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María Del Mar S.
Rating: 1 out of 5
following a purchase from 05/11/2025
Disastrous. I ordered 10 packs of 100 Iberian cebo and opened 1 and it did not seem Iberian, it was clumping, I started another and it was the same. I called to complain and they told me the ham was fine. So the after-sales service is terrible.
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Montserrat R.
Rating: 1 out of 5
following a purchase from 08/11/2025
I placed an order more than a week ago and my shoulder is still going around Berlin, and I still have not received it. Maybe they should change their shipping company! Even though I gave them all my information, no one has contacted me. GSL also does not have a number to call, so I don't know what to do, just wait.
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Brandon R.
Rating: 2 out of 5
following a purchase from 05/11/2025
Hello, on November 11 I received my orders, one of which arrived with 1 chorizo in bad condition/packaging, that same day I sent several emails with photos and to this day I have not received a response, but I have received emails to buy more lots. Quick to bring the lots but if you expect them to respond or solve problems.....0.
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José Antonio M.
Rating: 2 out of 5
following a purchase from 06/11/2025
VERY CURED PIECE (HARD) WITH A VERY HIGH FAT PERCENTAGE (WEIGHT) BUT EXCELLENT TASTE.
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Javier G.
Rating: 1 out of 5
following a purchase from 05/11/2025
Initially, the order was delayed in delivery and I had to keep calling to ask about the real status of the order and demand immediate shipping or cancellation. Then the ham arrived with worms inside the packaging (100% Iberian - D.O. Jabugo), after attaching images and videos of what happened through the means they indicated to me, my email with the evidence was overlooked and the resolution of the case was delayed... until I called, they could not find my email... After collecting and sending a new ham, for now, the quality leaves much to be desired. It is true that we started on the
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Alberto Javier S.
Rating: 4 out of 5
following a purchase from 05/11/2025
Happy with the speed in solving the problem of the first ham and the exchange of it. The new one is not what I expected, well nothing more
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Salvador P.
Rating: 2 out of 5
following a purchase from 09/11/2025
Hello, it is dry.. it loses the authentic flavor. I don't think I will repeat.., it's not worth what I paid.
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Ignacio M.
Rating: 2 out of 5
following a purchase from 17/10/2025
The ham tastes good but when chewing you have to throw away half of the fibrous part.
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Fran R.
Rating: 4 out of 5
following a purchase from 07/11/2025
I am waiting to try the shoulder, in any case I will give my opinion on the product when I properly complete this point
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Ana G.
Rating: 4 out of 5
following a purchase from 09/11/2025
All good
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Jesus F.
Rating: 1 out of 5
following a purchase from 02/11/2025
dry
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Jose Carlos M.
Rating: 1 out of 5
following a purchase from 31/10/2025
side and the salt point is excessive... we will see if the inside improves...
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Miguel S.
Rating: 2 out of 5
following a purchase from 01/11/2025
The best thing is the price because the ham, being 100% acorn-fed, is uncured, it barely has marbling and its flavor is very much like ham from a lower category.
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Claudette F.
Rating: 2 out of 5
following a purchase from 06/11/2025
Impossible to contact you by phone! You didn't respect our order! You promised by phone and this was added in the observation in my order to receive support for ham and also knife: unfortunately you didn't send support and knife as promised (two supports and 2 knives). Without a reply, I will be forced to choose another supplier. Best regards. Waiting for a prompt reply. Claudette FLOUR PORTUGAL.
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Pablo G.
Rating: 4 out of 5
following a purchase from 29/10/2025
Good product and good price
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Jose Maria H.
Rating: 2 out of 5
following a purchase from 26/10/2025
I bought 2, the first one arrived perfect, the cut, the flavor... the envelopes with the printed brand and the 100% label. The second ham is nothing like it, without a brand, no information of any kind, cut super thick and with a 'aftertaste'. I don't think it's acorn-fed. In short, never again.
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Javier L.
Rating: 2 out of 5
following a purchase from 04/11/2025
Tasteless.
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Miguel Angel S.
Rating: 1 out of 5
following a purchase from 03/11/2025
It is not bad in flavor, but very little curing, the meat is very soft like gum, and we started it on the hard side. I will not repeat the purchase on this page.
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Arturo M.
Rating: 4 out of 5
following a purchase from 27/10/2025
I did it by shipping and it took quite a while to arrive, I ordered it boneless and they didn't set the bones aside for a good stew. In price quality, the ham is good.....
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Jose A.
Rating: 4 out of 5
following a purchase from 28/10/2025
everything perfect
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Antonio R.
Rating: 4 out of 5
following a purchase from 28/10/2025
Good product
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Celia C.
Rating: 1 out of 5
following a purchase from 14/10/2025
It is a bad company with very poor customer service and irresponsible and bad quality.
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Jose Miguel R.
Rating: 4 out of 5
following a purchase from 30/10/2025
A little tender, but good flavor
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Josep F.
Rating: 1 out of 5
following a purchase from 03/11/2025
Unfortunately, I would not buy this ham again as it has turned out very raw.
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Corina H.
Rating: 1 out of 5
following a purchase from 31/10/2025
The ham purchased, which has been several, really does not arrive whole, it is ridiculous what they send you, I have never had such a bad buying experience and such little seriousness as a company not to respond to everything I say here.
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Maria S.
Rating: 2 out of 5
following a purchase from 12/10/2025
The ham is very poorly cured, it looks like fresh meat, although the taste is correct. I don't think it has won any awards.
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Pedro Á.
Rating: 2 out of 5
following a purchase from 29/10/2025
It didn't arrive within the timeframe they offer of 24 to 48 hours.
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Jose Antonio M.
Rating: 1 out of 5
following a purchase from 30/10/2025
I did not receive my order more than a week ago.
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