JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.
Thank you very much for your excellent rating and for sharing your positive experience at JamónyPaletilla. We are glad to know that everything was to your liking and that the service was fast. We hope to see you again soon.
Best regards!
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Gaspar S.
Rating: 5 out of 5
following a purchase from 31/12/2025
Totally satisfied. My father, already elderly, appreciates the ham cut in blister, with excellent flavor. I have ordered a cut shoulder again. Excellent home service. Thank you.
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Response from JamónyPaletilla
Dear Gaspar,
We sincerely appreciate your rating and your kind words about our ham and shoulder. We are glad to know that your father enjoyed the product and that our home service met your expectations. We hope to serve you again in the future.
Sincerely,
The JamónyPaletilla team
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Agustín C.
Rating: 5 out of 5
following a purchase from 29/12/2025
Good products and very well packaged
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Response from JamónyPaletilla
Hello Agustín!
Thank you very much for your rating and your positive comment. We are glad to know that you liked our products and that the packaging was to your liking. We hope to see you again soon at JamónyPaletilla.
Best regards!
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Gabriel F.
Rating: 5 out of 5
following a purchase from 07/01/2026
Speed and perfect product
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Response from JamónyPaletilla
Hello Gabriel!
Thank you very much for your 5-star rating. We are glad to know that you are satisfied with the speed and quality of our product. Your opinion is very important to us. We hope to see you again soon at JamónyPaletilla!
Best regards,
The JamónyPaletilla team
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Francisco José A.
Rating: 5 out of 5
following a purchase from 04/01/2026
This is the first time I take this item and it won't be the last, it's special! Very tasty
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Response from JamónyPaletilla
Dear Francisco José,
We sincerely thank you for your wonderful review and for trusting us for your first experience with our item. We are glad to know that you loved it and that you plan to repeat. We are always here to offer you the best quality products. We hope to see you again soon at JamónyPaletilla!
Sincerely,
The JamónyPaletilla team
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Trinidad P.
Rating: 5 out of 5
following a purchase from 31/12/2025
First of all, we must highlight your professionalism, it has been many years, a family business, and the customer service is unbeatable.
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Response from JamónyPaletilla
Dear Trinidad,
We sincerely thank you for your kind words and for taking the time to share your experience at "JamónyPaletilla". We are proud to know that our professionalism and customer service have been to your liking. Your support is essential for us, and we will continue to work passionately in our family business. We hope to see you again soon!
Sincerely,
The JamónyPaletilla team
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Daniel R.
Rating: 1 out of 5
following a purchase from 02/01/2026
Salty and very greasy, a slightly sour taste.
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Alberto José P.
Rating: 5 out of 5
following a purchase from 02/01/2026
Very good
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Response from JamónyPaletilla
Dear Alberto José,
We sincerely thank you for your positive comment and for giving us the highest rating. We are glad to know that your experience with JamónyPaletilla has been satisfactory. If you have any additional suggestions or comments, please do not hesitate to contact us.
Sincerely,
The JamónyPaletilla team
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Alejandro G.
Rating: 1 out of 5
following a purchase from 26/12/2025
It is dry and very salty.
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Juan Manuel G.
Rating: 5 out of 5
following a purchase from 03/01/2026
You are excellent professionals
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Response from JamónyPaletilla
Dear Juan Manuel,
We sincerely thank you for your kind words and your 5/5 rating. At JamónyPaletilla, we strive to offer the best quality and service to our customers, and your recognition motivates us to keep improving. We hope to serve you again in the future.
Sincerely,
The JamónyPaletilla team
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Guillermo F.
Rating: 2 out of 5
following a purchase from 26/12/2025
I made this order since an identical order was made through my company. But this ham has nothing to do with it. I'm sorry, I will not buy blindly again.
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Xiscu F.
Rating: 5 out of 5
following a purchase from 29/12/2025
Everything I bought is exquisite
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Response from JamónyPaletilla
Dear Xiscu,
We sincerely thank you for your wonderful 5/5 rating. We are pleased to know that everything you have purchased at JamónyPaletilla has seemed exquisite to you. Your satisfaction is our greatest reward. We are here to continue offering you the best quality products.
We hope to see you again soon!
Sincerely,
The JamónyPaletilla team
S
Sigurd B.
Rating: 5 out of 5
following a purchase from 31/12/2025
Efficient, good price.
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Response from JamónyPaletilla
Dear Sigurd,
Thank you very much for your rating and for sharing your experience with us. We are glad to know that you found our products efficient and at a good price. Your satisfaction is our priority, and we hope to serve you again very soon.
Sincerely,
The JamónyPaletilla team
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Emiliano A.
Rating: 1 out of 5
following a purchase from 28/12/2025
Good morning, I placed an order on December 28 that I am not at all satisfied with; I bought a black leg ham of 6 to 6.5 kg, professionally sliced, and they only sent me 18 packets of 100g. I feel that ham is missing, other times I buy a smaller ham and they send me 25 packets. The worst part is that I contacted them by phone, left two messages, and they didn't call me back, I wrote an email on January 7 with the order reference, they replied two days later asking for more details, I provided them, I perfectly described the reason for my dissatisfaction and they still have not responded and we are on January 12. Worse customer service is impossible. Regards.
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Hugo T.
Rating: 5 out of 5
following a purchase from 29/12/2025
Fast shipping, appropriate price quality
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Response from JamónyPaletilla
Dear Hugo, we sincerely thank you for your 5/5 rating. We are glad to know that you found our fast shipping service and the quality-price relationship satisfactory. We hope to serve you again soon at JamónyPaletilla.
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Michel T.
Rating: 5 out of 5
following a purchase from 29/12/2025
Fast shipping. Good product. Perfect!!
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Francisco Javier S.
Rating: 5 out of 5
following a purchase from 25/12/2025
excellent
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Response from JamónyPaletilla
Hello Francisco Javier!
Thank you very much for your excellent rating. We are glad to know that you had a positive experience at JamónyPaletilla. We hope to see you again soon.
Best regards!
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Daniel M.
Rating: 5 out of 5
following a purchase from 01/01/2026
Very happy, great price and quality.
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Response from JamónyPaletilla
Hello Daniel!
Thank you very much for your comment and for the 5-star rating. We are glad to know that you are so satisfied with the quality and price of our products. We hope to see you again at JamónyPaletilla. Best regards!
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Vicente M.
Rating: 5 out of 5
following a purchase from 30/12/2025
EVERYTHING VERY GOOD
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Response from JamónyPaletilla
Dear Vicente,
We sincerely thank you for your very positive comment. We are glad to know that your experience with JamónyPaletilla has been satisfactory. We are committed to offering the best quality and service, and your opinion motivates us to keep striving.
Sincerely,
The JamónyPaletilla team.
J
Juan Carlos C.
Rating: 2 out of 5
following a purchase from 09/12/2025
The order took a while to arrive (more or less within the deadlines), the shoulder weighed just right (much less than 4 kg) and the flavor leaves much to be desired..... I will not repeat
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Ana G.
Rating: 5 out of 5
following a purchase from 22/12/2025
The order, presentation, etc., great, I have bought several times and everything is fine, but it was a gift to family members I trust and they say it is too salty. Thank you
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Response from JamónyPaletilla
Dear Ana,
We sincerely appreciate your rating and your comments about your experience with JamónyPaletilla. We are glad to know that the presentation and service have been to your liking. We regret that the flavor did not meet your family's expectations. We will take your opinion into account to improve our products. We hope to see you again soon.
Thank you for your trust!
Best regards,
The JamónyPaletilla team
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Quim A.
Rating: 1 out of 5
following a purchase from 30/12/2025
The shoulder is super dry, almost uncuttable with a knife.
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José O.
Rating: 5 out of 5
following a purchase from 18/11/2025
Everything on time and good product! We will repeat!!
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Response from JamónyPaletilla
Dear José,
We sincerely thank you for your excellent rating and your kind words. We are pleased to know that you are satisfied with our product and service, and we will be happy to welcome you again at JamónyPaletilla. See you soon!
J
Juan Jose Q.
Rating: 1 out of 5
following a purchase from 24/12/2025
The ham did not have the curing months, it is too tender (meat). On the other hand, it did not have the agreed weight. I sent an email to customer service, I have not had a resolution.
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Beni M.
Rating: 5 out of 5
following a purchase from 29/12/2025
Good quality.
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Response from JamónyPaletilla
Dear Beni,
We sincerely thank you for your comment and for giving us a rating of 5/5. We are glad to know that you appreciated the quality of our products. Your satisfaction is our priority, and we hope to continue offering you the best in the future.
Sincerely,
The JamónyPaletilla team
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Enrique M.
Rating: 5 out of 5
following a purchase from 30/12/2025
Good price and received on time
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Response from JamónyPaletilla
Dear Enrique,
We sincerely thank you for your comment and your rating of 5/5. We are pleased to know that you found a good price and that your order arrived on time. Your satisfaction is our priority, and we hope to serve you again in the future.
Best regards,
The JamónyPaletilla team
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Dolores C.
Rating: 2 out of 5
following a purchase from 16/12/2025
We ordered some batches for the company and by chance we realized that all the batches came with two pieces less of products. It wasn't just one batch that was mistaken, no, it was in all of them. We had to ask all the workers if they had received those products and they all agreed that they had not. It is very unpleasant to have to ask the workers if the batch was correct, it is not a company task, you have to ensure that everything is correct. We complained and they sent us the missing products without a single apology, they just sent them. Imagine having to package and deliver the missing products to the workers. It was horrible.
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Arantxa B.
Rating: 5 out of 5
following a purchase from 27/12/2025
Delicious and I will definitely buy again soon
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Response from JamónyPaletilla
Dear Arantxa,
We sincerely thank you for your very positive review. We are pleased to know that you enjoyed our products and that the speed of service was to your liking. We hope to see you again soon at JamónyPaletilla!
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Nereida F.
Rating: 5 out of 5
following a purchase from 23/12/2025
Everything was great as in previous times!!
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Response from JamónyPaletilla
Thank you very much, Nereida! We are glad to know that you are satisfied with your experience at JamónyPaletilla, as in previous occasions. Your support is very important to us. We hope to see you again soon!
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Alvaro M.
Rating: 5 out of 5
following a purchase from 12/11/2025
Everything went as agreed.
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Response from JamónyPaletilla
Hello Alvaro!
Thank you very much for your comment and for the rating of 5/5. We are glad to know that everything went as agreed. Your satisfaction is our priority. We hope to see you again soon at JamónyPaletilla!
Regards,
The JamónyPaletilla team
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Rafael F.
Rating: 5 out of 5
following a purchase from 29/12/2025
I have been a customer for a long time... there must be a reason
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Response from JamónyPaletilla
Dear Rafael, we sincerely thank you for your trust and loyalty to "JamónyPaletilla". Your satisfaction is our greatest reward and motivates us to continue offering products of the highest quality. We hope to continue serving you for a long time to come!
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Lorena M.
Rating: 5 out of 5
following a purchase from 22/12/2025
10
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Response from JamónyPaletilla
Hello Lorena!
Thank you very much for your incredible rating and comment. We are glad to know that your experience at JamónyPaletilla has been so positive. We hope to see you again soon.
Best regards,
The JamónyPaletilla team
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Serafin A.
Rating: 5 out of 5
following a purchase from 26/12/2025
I can't comment on the ham yet, I will do so when I try it. Regarding the shipping, I must say that it was supposed to arrive on the 31st, the package got lost and arrived 2 days later, and as for the packaging, too mediocre! How can you send a ham wrapped only in paper inside a cardboard box?? The box arrived, as is normal, BROKEN at the hoof part, let's see if they improve this concept!
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Response from JamónyPaletilla
Dear Serafin,
We sincerely appreciate your rating and comment. We regret the inconveniences you have had with the shipping and packaging of your order. Your experience is very important to us, and we will take your observations into account to improve our service and ensure that the ham arrives in perfect condition. We hope that when you try the ham, your experience will be very satisfactory.
Best regards,
The JamónyPaletilla team
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Alfonso A.
Rating: 5 out of 5
following a purchase from 28/12/2025
Everything is fine.
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Response from JamónyPaletilla
Dear Alfonso,
We sincerely appreciate your rating of 5/5 and are pleased to know that your experience at JamónyPaletilla has been positive. We are committed to always offering the best to our customers. We hope to see you again soon!
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Baltasar B.
Rating: 5 out of 5
following a purchase from 21/12/2025
Excellent Quality
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Response from JamónyPaletilla
Dear Baltasar, we sincerely thank you for your very positive comment about the quality of our products at JamónyPaletilla. We are pleased to know that you have had a satisfactory experience. We hope to serve you again soon.
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Ainhoa M.
Rating: 5 out of 5
following a purchase from 23/12/2025
Excellent quality
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Response from JamónyPaletilla
Dear AINHOA,
We sincerely thank you for your comment and for giving us a rating of 5/5. We are glad to know that you have enjoyed the quality of our products. Your satisfaction is our priority, and we hope to continue offering you the best in the future.
Sincerely,
The JamónyPaletilla team
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Vasilica B.
Rating: 5 out of 5
following a purchase from 21/12/2025
SUPER PACKAGE VERY WELL PACKAGED SUPER PRODUCTS
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Maria Jose R.
Rating: 1 out of 5
following a purchase from 21/12/2025
A zero. I ordered a Gran Reserva shoulder from Joselito sliced and they sent me some packets of raw meat in which Joselito is not even identified. It is inedible. I demand a refund or the shipment of the product I paid for.
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Response from JamónyPaletilla
Hello Maria Jose,
We deeply regret that your experience with Jamón y Paletilla has not been satisfactory. Your opinion is very valuable to us and we thank you for sharing it. We are committed to investigating what happened with your order and to resolving this inconvenience as soon as possible. Please contact our customer service to manage your refund request or the shipment of the correct product.
We appreciate your understanding and hope to regain your trust.
Sincerely,
The Jamón y Paletilla team
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Fran O.
Rating: 5 out of 5
following a purchase from 25/12/2025
Fast service and quality product
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Response from JamónyPaletilla
Dear Fran, we sincerely thank you for your valuable opinion. We are pleased to know that you are satisfied with our fast service and the quality of our products. We hope to welcome you back soon at JamónyPaletilla.
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Javier S.
Rating: 5 out of 5
following a purchase from 27/12/2025
Good morning. We haven't tried it yet because it arrived yesterday in the afternoon and I picked it up in the evening at the pickup point after waiting days. You have fulfilled since you sent it the next day, but from the 29th until the 5th it didn't arrive and I had to buy more ham in my locality. The GLS company did not function correctly. Last Friday, the 2nd, they reported a traffic incident and there was no problem in delivery, in fact, another company brought me another package on Friday that I had ordered on the 30th. As I said, my discontent is with the transport company. Best regards.
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Response from JamónyPaletilla
Dear Javier,
We sincerely thank you for sharing your experience with us. We regret that you had issues with the delivery of your order and understand your frustration with the transport company. We appreciate your patience and hope you enjoy your ham once you try it. We are here to assist you with any concerns you may have in the future.
Best regards,
The JamónyPaletilla team.
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