Customer reviews of JamónyPaletilla

Trust Attestation
8,6 /10
Overall rating: 8,6 out of 10
Based on 12 125 published reviews
5 8 381 69% 4 1 447 12% 3 786 6% 2 530 4% 1 981 8%

Summary of reviews

JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.

Reviews 1, 2 and 5 stars

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Ó
Óscar H.
Rating: 5 out of 5
following a purchase from 28/12/2021
Exquisite shoulder and speed
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Mario V.
Rating: 5 out of 5
following a purchase from 29/12/2021
Good product, competitive price and fast shipping
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Julien G.
Rating: 5 out of 5
following a purchase from 28/12/2021
Perfect, with delivery in German
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Emilio M.
Rating: 5 out of 5
following a purchase from 28/12/2021
Everything fine, as expected from previous purchases.
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Miguel Angel G.
Rating: 5 out of 5
following a purchase from 29/12/2021
Impeccable service. Very fast shipping.
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Toni R.
Rating: 5 out of 5
following a purchase from 29/12/2021
Very good shoulder! Fast service!
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Alfonso A.
Rating: 5 out of 5
following a purchase from 28/12/2021
Fast shipping, piece in perfect condition and of the best quality, as always.
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Adrián G.
Rating: 5 out of 5
following a purchase from 29/12/2021
Everything very well, attentive and kind.
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Belen G.
Rating: 5 out of 5
following a purchase from 28/12/2021
Very good shoulder!
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Joaquin L.
Rating: 5 out of 5
following a purchase from 29/12/2021
Iberian ham from cebo, sliced, Legado brand, extraordinary flavor and at a super good price.
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Nuria V.
Rating: 5 out of 5
following a purchase from 28/12/2021
As always everything correct
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Ricardo M.
Rating: 5 out of 5
following a purchase from 29/12/2021
Professionalism in everything. Congratulations
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Francisco José V.
Rating: 5 out of 5
following a purchase from 12/12/2021
Everything correct and efficient
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Verónica J.
Rating: 5 out of 5
following a purchase from 25/12/2021
Very good service and customer attention. Everything perfect and very fast delivery.
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Guillem P.
Rating: 5 out of 5
following a purchase from 14/12/2021
Everything perfect!
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Angelo R.
Rating: 1 out of 5
following a purchase from 26/11/2021
I am a professional customer for several years and I am very disappointed with the response to the problem of 3 weeks delay on my orders. I lost several orders and customers without any commercial gesture! The 5 jotas received was too fresh to even cut it with a machine. Very, very disappointed!!!
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Victor V.
Rating: 5 out of 5
following a purchase from 25/11/2021
100% Iberian shoulder 10 Vetas good price and incredible flavor. Very good service and fast.
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Rifi R.
Rating: 2 out of 5
following a purchase from 25/12/2021
Almost everything was perfect but the 100% Iberian ham from Legado was full of fat and I have bought it other times and it didn't have so much fat, just the right amount for an Iberian, but this one is going back because it was already very sliced and you can't appreciate the lean part at all.
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Eva U.
Rating: 1 out of 5
following a purchase from 09/12/2021
Very bad.
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David S.
Rating: 2 out of 5
following a purchase from 24/12/2021
Honestly, I expected more, it is super soft and too fatty.
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Isabel R.
Rating: 5 out of 5
following a purchase from 23/12/2021
The ham at its point of salt and curing. Exquisite, delicious. The shipping was fast.
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Ivonne G.
Rating: 1 out of 5
following a purchase from 26/11/2021
The shipment never arrived. They notified me on December 14 that the shipment had been sent. Sending a message asking for the tracking number, no one answers me. On December 20, I received a message from NACEX that my shipment is in return status. I called NACEX the next day and they told me that the shipment had been in their warehouse since November 30 and they returned it. I understand that we are in Christmas and that the carriers are overwhelmed, however there should be more control by Jamón and Paletilla over their shipments.
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Emilio R.
Rating: 1 out of 5
following a purchase from 27/12/2021
Bad.
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Fernando H.
Rating: 1 out of 5
following a purchase from 10/12/2021
It is a ham that does not seem Iberian and less that the pigs have grazed. I feel deceived, it looks like serrano ham.
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Federico M.
Rating: 5 out of 5
following a purchase from 23/12/2021
Fantastic
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Francisco D.
Rating: 5 out of 5
following a purchase from 26/12/2021
A very good service and the product very good, I already have a place to buy more products from my land to be sent to my other land, I recommend it 100%
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Gemma G.
Rating: 1 out of 5
following a purchase from 25/12/2021
The black hoof was in the photo when I received the order, they were normal, the cheese better the ham normality, disappointed.
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Diego S.
Rating: 5 out of 5
following a purchase from 24/12/2021
Excellent service. I received my order in optimal conditions and within the established deadlines.
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Victor B.
Rating: 5 out of 5
following a purchase from 24/12/2021
Everything very well. The ham very good.
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Laura M.
Rating: 5 out of 5
following a purchase from 21/12/2021
It has turned out very good
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Jose Carlos M.
Rating: 5 out of 5
following a purchase from 18/12/2021
EXCELLENT AT ITS JUST RIGHT POINT, IT'S VERY VERY GOOD
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Agustin P.
Rating: 5 out of 5
following a purchase from 21/12/2021
Unbeatable
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Ignacio R.
Rating: 5 out of 5
following a purchase from 22/12/2021
Very good
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Juan Jose M.
Rating: 5 out of 5
following a purchase from 12/12/2021
very good ham, for the price
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Ismael N.
Rating: 5 out of 5
following a purchase from 04/12/2021
Spectacular. I will buy another...
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Juan Fernando N.
Rating: 1 out of 5
following a purchase from 22/12/2021
The shoulder had no flavor. I regret the purchase.
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Ángel R.
Rating: 5 out of 5
following a purchase from 15/12/2021
Everything perfect and the product very good
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Jesús C.
Rating: 1 out of 5
following a purchase from 22/11/2021
Bad, after making a complaint they offered the return of the products that did not arrive. I tried to contact by phone and after not succeeding I wrote again. The order was 4 products. And 3 arrived, one of them duplicated and two did not arrive. In the end, they have not responded to my complaint. I do not recommend this store.
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Alejandra A.
Rating: 5 out of 5
following a purchase from 24/11/2021
good quality
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Alfonso M.
Rating: 2 out of 5
following a purchase from 18/12/2021
I ordered a 100% Iberian ham and received a 50% Iberian one.
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