Customer reviews of JamónyPaletilla

Everything is ok

Good acorn-fed ham from Don Benito

Great

The shoulder did not come like all the others, and the hams that I have bought all my life, wrapped in a cotton cloth, but it was generously smeared with fat and put in plastic! IT TURNED OUT DRY. Nothing like those from previous years. Is it the leftover from last year? A disappointment.

Good products and fast delivery.

I received my order 26 days after making the purchase.

Orders always with fast delivery and very good, highly recommended

I received an Iberian acorn-fed shoulder, which is very hard, despite being smeared in lard. I think it will be the last one I buy

Everything very well.

I bought a perfect ham

Inedible product and terrible support. I bought a 100% Iberian acorn-fed ham (5-5.5 kg) for 245 € and the experience has been very bad. The ham is of very poor quality, with excess fat and bone, practically without usable meat and with a flavor and texture that make it inedible. Not even a minimal part of the piece can be used. On top of that, the customer support is terrible. I have contacted by email and phone, they told me to call back if I didn't get a response and, after more than 7 days, they have not given me any solution or instructions on what to do with the product or how to return it. The ham is still sitting there, unable to be consumed. I do not dispute that the product is legal according to the label, but it does not meet the quality or the minimum expectation of a ham of this category and price at all. The lack of response and customer attention further worsens the experience. I will not buy again nor do I recommend this store.

Each time you lower the quality of the ham, it is raw

The shoulder is 95% fat, I am waiting for a response to the complaint

Super

The palette is very good, the purchase has been a success.

I wanted to try an author ham and I decided on the one from Jose Castro, I am very satisfied, the ham is excellent and not too salty.

Impossible to be worse

I have requested to return it because it is not in a condition to consume, it is hard, dry and a bit salty. They asked me for some photos of the product, I sent them and I am waiting for them to come to return it.

The paletilla is very dry and hardly has any ham flavor. Salty!

Optimal, good ham, reasonable price and arrived on time.

The ham is rancid, I hope they refund my money when it arrives

A first order placed at the end of October was perfect and arrived on time, this second order placed on November 27 arrived on December 23 almost a month after I claimed it two or three times

I want to return a ham, it has gone bad

Fast delivery.

They sent 3 hams different from the ones I ordered

Perfect, very good.

I didn't like the product very much

Very good

Everything correct and the delivery as estimated.

very good

Always very good product and fast delivery service

This is the second shoulder we bought, the first 100% Iberian, really good and that's why we decided to buy again. This second one 100% black label, is not worth the price we paid, it was undercured, almost tasteless, a shoulder for which I wouldn't pay more than 70€. I usually don't give my opinion, I just stop buying, but when they offered me the possibility in the email I took the opportunity. What a shame. Regards and happy holidays.

Very good

The ham is harder and drier than mojama, I will never buy again on this page. That ham was not meant for sale.

Fast delivery, date respected, conforms to the order.

I don't like to criticize negatively most of the time but on this occasion I have to do it since the ham is very lacking in curing. A soft ham is not a ham, it is meat. Besides, the flavor is not 50% acorn, I say this with knowledge since I have bought many in my life. So except for the fact that they sent more weight than requested, it weighed 8kgs when I requested 7-7.5, I cannot add favorable facts.

I usually buy a lot from this page for hams and shoulders, I have never had any problems, I usually buy Don Benito

Satisfactory

It's the first time I order and the truth is it turned out very good.

Everything perfect and fast.