Customer reviews of JamónyPaletilla

Trust Attestation
8,6 /10
Overall rating: 8,6 out of 10
Based on 12 125 published reviews
5 8 381 69% 4 1 447 12% 3 786 6% 2 530 4% 1 981 8%

Summary of reviews

JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.

Reviews 1, 3, 4 and 5 stars

Reset filters
J
Juan Daniel C.
Rating: 3 out of 5
following a purchase from 19/04/2026
It takes a long time from purchase to receipt
Translated reviews
J
Josemiguel G.
Rating: 5 out of 5
following a purchase from 26/04/2026
I have ordered several times and very well. But this last time the ham I ordered is barely edible, it tastes rancid.
Translated reviews
J
Joan P.
Rating: 5 out of 5
following a purchase from 29/04/2026
Good service and delivery in good condition. This is the second time I have placed an order and I will continue to place orders. Good product quality
Translated reviews
Response from JamónyPaletilla
Hello Joan!

Thank you very much for your comment and for trusting Jamón y Paletilla once again. We are glad to know that you are satisfied with our service and the quality of our products. We hope to continue serving you in the future!

Best regards,
The Jamón y Paletilla team
L
Lluís G.
Rating: 5 out of 5
following a purchase from 22/04/2026
Arrived well and is very good.
Translated reviews
Response from JamónyPaletilla
Dear Lluís, thank you very much for your excellent rating. We are glad to know that your order arrived in perfect condition and that you enjoyed our products. We hope to see you again at Jamón y Paletilla.
S
Santiago M.
Rating: 5 out of 5
following a purchase from 22/04/2026
Everything is correct.
Translated reviews
Response from JamónyPaletilla
Dear Santiago, we sincerely thank you for your comment and the rating of 5/5. We are glad to know that your experience with JamónyPaletilla has been satisfactory. If you have any suggestions or need assistance, please do not hesitate to contact us.
P
Patxi G.
Rating: 5 out of 5
following a purchase from 22/04/2026
very good and juicy
Translated reviews
Response from JamónyPaletilla
Thank you very much, Patxi! We are glad to know that you enjoyed our ham and shoulder. We appreciate your comment and hope to see you again soon. Cheers!
R
Rolando B.
Rating: 4 out of 5
following a purchase from 27/04/2026
The shipment was perfect, I just started the shoulder and so far it seems to meet expectations, good flavor and juicy, in fact this is the third one I buy from them and this one seems to be the best so far, I don't give them 5 stars because what I don't like about this company is the phone service, in fact they don't always answer, the answering machine always picks up.
Translated reviews
Response from JamónyPaletilla
Dear Rolando,

We sincerely thank you for your rating and for sharing your experience with us. We are pleased to know that the shoulder has met your expectations and that you enjoyed its flavor. We regret that you had inconveniences with our phone service; your feedback is very valuable and we will work to improve this aspect. We hope to continue serving you and exceed your expectations in future purchases.

Best regards,
The Jamón y Paletilla team
A
Alicia P.
Rating: 5 out of 5
following a purchase from 29/04/2026
Very kind. They made the shipping super fast. Thank you
Translated reviews
Response from JamónyPaletilla
Dear Alicia,

We sincerely thank you for your evaluation and your kind words. We are glad to know that the shipping was fast and that we were able to help you. We are at your disposal for anything you need in the future. Best regards!
A
Alberto B.
Rating: 5 out of 5
following a purchase from 20/04/2026
Attentive and diligent in the sales service. Good product.
Translated reviews
Response from JamónyPaletilla
Dear Alberto,

We sincerely thank you for your excellent evaluation and for sharing your experience with us. We are glad to know that you are satisfied with our service and products. Your opinion is very valuable to us and motivates us to continue offering the best. We hope to see you again at JamónyPaletilla!

Sincerely,
The JamónyPaletilla team
A
Agustín C.
Rating: 4 out of 5
following a purchase from 17/04/2026
Reasonably fast shipping and well packaged
Translated reviews
Response from JamónyPaletilla
Dear Agustín:

We sincerely appreciate your comment and the rating you have given us. We are glad to know that you were satisfied with the speed of the shipping and the packaging of your order. Your opinion is very important to us and motivates us to continue improving. We hope to see you again soon at Jamón y Paletilla.

Sincerely,
The Jamón y Paletilla team
D
Dawid M.
Rating: 5 out of 5
following a purchase from 13/04/2026
Everything very good as always very good quality I repeat the purchase every two months and they even have gift details I recommend it
Translated reviews
Response from JamónyPaletilla
Hello Dawid!

Thank you very much for your excellent review and for your loyalty to JamónyPaletilla. We are glad to know that you enjoy the quality of our products and the special details we offer. Your recommendation means a lot to us. We hope to see you again soon!

Best regards,
The JamónyPaletilla team
F
Francisco C.
Rating: 5 out of 5
following a purchase from 20/04/2026
First order, everything correct
Translated reviews
Response from JamónyPaletilla
Dear Francisco,

We sincerely thank you for your comment and for trusting JamónyPaletilla. We are pleased to know that your first order has been satisfactory. We hope to serve you again very soon!
J
Jose Maria S.
Rating: 5 out of 5
following a purchase from 26/04/2026
As always, perfect
Translated reviews
Response from JamónyPaletilla
Dear Jose Maria,

We sincerely thank you for your excellent comment and for trusting JamónyPaletilla. We are pleased to know that you always find the quality and service you expect from us. We will be happy to continue serving you in the future.

Best regards!
O
Oriol L.
Rating: 5 out of 5
following a purchase from 19/04/2026
Excellent shoulder Perfect delivery
Translated reviews
Response from JamónyPaletilla
Dear Oriol, we sincerely thank you for your excellent evaluation and comment. We are glad to know that you enjoyed our shoulder and that the delivery was to your liking. We hope to serve you again soon at JamónyPaletilla.
J
Juan Ramón D.
Rating: 5 out of 5
following a purchase from 21/04/2026
Excellent in treatment and product quality
Translated reviews
Response from JamónyPaletilla
Dear Juan Ramón, we sincerely thank you for your evaluation and your kind words about our treatment and the quality of our products. We are glad to know that you had a positive experience at JamónyPaletilla. We hope to see you again soon.
J
Jon I.
Rating: 3 out of 5
following a purchase from 18/04/2026
The ham is well presented but the taste is not what I expected. I expected better ham. It does not seem Iberico
Translated reviews
B
Belvis A.
Rating: 5 out of 5
following a purchase from 18/04/2026
Everything correct and very tasty
Translated reviews
Response from JamónyPaletilla
Thank you very much, Belvis! We are glad to know that everything was to your liking and that you enjoyed our products. We hope to see you again at JamónyPaletilla. Cheers!
P
Plácido O.
Rating: 5 out of 5
following a purchase from 18/04/2026
Perfect.
Translated reviews
Response from JamónyPaletilla
Dear Plácido,

We sincerely thank you for your very positive comment. We are glad to know that your experience at JamónyPaletilla has been perfect. We are committed to always offering you the best quality and service.

We hope to see you again soon!

Sincerely,
The JamónyPaletilla team
E
Eva M.
Rating: 5 out of 5
following a purchase from 18/04/2026
It was very fast and the ham is very good
Translated reviews
Response from JamónyPaletilla
Dear Eva,

We sincerely thank you for your kind comment and the rating of 5/5. We are pleased to know that your experience with us was fast and that the ham met your expectations. We are here to serve you and hope to assist you again in the future.

Sincerely,
The JamónyPaletilla team
C
Christelle G.
Rating: 5 out of 5
following a purchase from 18/04/2026
-
Translated reviews
Response from JamónyPaletilla
Dear Christelle,

We sincerely thank you for your excellent rating. We are glad to know that you are satisfied with our products. Your support is very valuable to us. We hope to have the pleasure of serving you again at JamónyPaletilla!

Sincerely,
The JamónyPaletilla team
M
Mari Carmen S.
Rating: 5 out of 5
following a purchase from 22/04/2026
Very fast, very good, wrapped, and very good product
Translated reviews
Response from JamónyPaletilla
Hello MARI CARMEN!

Thank you very much for your positive comment. We are glad to know that you are satisfied with the speed, packaging, and quality of our products. Your opinion is very valuable to us. We hope to see you again soon at JamónyPaletilla!

Best regards.
V
Victor T.
Rating: 5 out of 5
following a purchase from 07/04/2026
Everything perfect, just one remark we did not take advantage of the hello 10 promotion due to ignorance and lack of attention on our part, this would have made our purchase better.
Translated reviews
Response from JamónyPaletilla
Dear Victor,

We sincerely thank you for your comment and for the 5/5 rating. We are glad to know that your experience with us was satisfactory. We regret that you could not benefit from the "Hello 10" promotion; we will take your observation into account to improve our communication. We hope to serve you again soon and that in your next purchase you can enjoy all our offers.

Sincerely,
The JamónyPaletilla team
A
Alexander B.
Rating: 5 out of 5
following a purchase from 22/04/2026
Excellent quality-price ratio. This has been our second purchase and we are sure it will not be the last.
Translated reviews
Response from JamónyPaletilla
Dear Alexander,

We sincerely thank you for your kind comment and for trusting JamónyPaletilla again. We are pleased to know that you are satisfied with the quality of our products and that you have found an excellent quality-price ratio. We look forward to serving you on your next purchase.

Best regards,
The JamónyPaletilla team
J
José Antonio L.
Rating: 5 out of 5
following a purchase from 18/04/2026
The paletillas are exquisite
Translated reviews
Response from JamónyPaletilla
Hello José Antonio!

Thank you very much for your comment and your 5-star rating. We are glad to know that you enjoy our paletillas. Your support is very important to us. We hope to see you again soon at JamónyPaletilla!

Best regards.
G
Gaspar S.
Rating: 5 out of 5
following a purchase from 16/04/2026
Excellent ham. Highly recommended. Maximum and deserved rating. In fact, I keep buying. Exquisite taste. Professionalism and maximum formality.
Translated reviews
Response from JamónyPaletilla
Dear Gaspar, we sincerely thank you for your kind words and for giving us the maximum rating. We are pleased to know that you enjoy our products and that you continue choosing us. Your satisfaction is our priority, and we will continue working to offer you the best quality and service. We hope to see you again soon at JamónyPaletilla!
E
Encarni G.
Rating: 3 out of 5
following a purchase from 12/04/2026
This time the ham is like it has gone bad
Translated reviews
R
Roberto V.
Rating: 5 out of 5
following a purchase from 13/04/2026
Superior
Translated reviews
Response from JamónyPaletilla
Dear Roberto,

We sincerely thank you for your very positive comment about our site "JamónyPaletilla". We are pleased to know that you had a superior experience and we are committed to continue offering the best to our customers.

Sincerely,
The JamónyPaletilla team
J
Juan Bautista C.
Rating: 5 out of 5
following a purchase from 05/04/2026
Perfect delivery on the day
Translated reviews
Response from JamónyPaletilla
Thank you very much, Juan Bautista! We are glad to know that the delivery was perfect and on time. We appreciate your rating and hope to see you again soon at JamónyPaletilla. Cheers!
A
Armando P.
Rating: 5 out of 5
following a purchase from 18/04/2026
All good
Translated reviews
Response from JamónyPaletilla
Dear Armando,

We sincerely thank you for your excellent 5-star rating. We are glad to know that your experience on our site "JamónyPaletilla" has been satisfactory. We are here to assist you whenever you need.
S
Serafin A.
Rating: 5 out of 5
following a purchase from 19/04/2026
although in the part of the babilla I found a rather hard section, for now everything is fine as always
Translated reviews
Response from JamónyPaletilla
Dear Serafin, we sincerely appreciate your 5-star rating and your comments about the babilla. We are glad to know that, in general, you are satisfied with our products. We will take your observation into account to continue improving the quality of our offers. Thank you very much for your support!
J
Jean Luc F.
Rating: 3 out of 5
following a purchase from 18/04/2026
The product is good but does not weigh what was announced in the advertisement (7.2 kg instead of 7.5 kg / 8 kg) and the packaging box was torn and greasy which is not hygienic
Translated reviews
J
Jesus F.
Rating: 5 out of 5
following a purchase from 13/04/2026
Ok
Translated reviews
Response from JamónyPaletilla
Dear Jesus,

We sincerely thank you for your comment. We are pleased to know that you had a positive experience with JamónyPaletilla. If you have any questions or need more information, please do not hesitate to contact us. We hope to see you again soon!

Sincerely,
The JamónyPaletilla team
D
Didier L.
Rating: 1 out of 5
following a purchase from 12/04/2026
The ham received weighs 2.7 kg while the invoice states 5.5 kg, find the error. I am waiting for a response that is taking a long time..
Translated reviews
M
Manuel M.
Rating: 4 out of 5
following a purchase from 18/04/2026
GOOD FLAVOR BUT A BIT HARD.-
Translated reviews
Response from JamónyPaletilla
Dear Manuel,

We sincerely appreciate your comment and the rating of 4/5. We are glad to know that you enjoyed the flavor of our products. We take note of your observation about the texture and will work to improve that experience. Your opinion is very valuable to us.

Sincerely,
The Jamón y Paletilla team
T
Thomas M.
Rating: 5 out of 5
following a purchase from 17/04/2026
Good products, fast shipping.
Translated reviews
C
Cristian M.
Rating: 5 out of 5
following a purchase from 12/04/2026
Great service
Translated reviews
Response from JamónyPaletilla
Dear Cristian,

We sincerely thank you for your comment and your 5/5 rating. We are pleased to know that you are satisfied with our service. Your support is very important to us and motivates us to continue offering the best.

We hope to see you again soon at JamónyPaletilla!

Sincerely,
The JamónyPaletilla team
J
Juan Carlos M.
Rating: 5 out of 5
following a purchase from 16/04/2026
Very good purchase and fast delivery, thank you
Translated reviews
Response from JamónyPaletilla
Dear Juan Carlos,

We sincerely thank you for your excellent rating. We are pleased to know that you are satisfied with your purchase and that the delivery was fast. Your opinion is very valuable to us. We hope to see you again soon at JamónyPaletilla!

Sincerely,
The JamónyPaletilla team
E
Enrique R.
Rating: 5 out of 5
following a purchase from 12/04/2026
It has a taste of ham from the old days, authentic, very tasty.
Translated reviews
Response from JamónyPaletilla
Hello Enrique! Thank you very much for your wonderful review and for highlighting the authentic flavor of our ham. We are glad to know that you enjoyed such a tasty experience. We hope to see you again soon at JamónyPaletilla!
J
Juan P.
Rating: 5 out of 5
following a purchase from 17/04/2026
Everything is correct, speed, price, and quality
Translated reviews
Response from JamónyPaletilla
Hello Juan!

We greatly appreciate your 5/5 rating. We are glad to know that you are satisfied with the speed, price, and quality of our products. Your opinion is very important to us. We hope to see you again at JamónyPaletilla!

Best regards.
M
Miguel E.
Rating: 5 out of 5
following a purchase from 11/04/2026
Spectacular flavor and perfect shipping
Translated reviews
Response from JamónyPaletilla
Dear Miguel,

We sincerely thank you for your very positive comment. We are glad to know that you enjoyed our products and that the shipping was to your liking. Your satisfaction is our priority, and we hope to serve you again soon at JamónyPaletilla.

Sincerely,
The JamónyPaletilla team
We use cookies for audience measurement and improving user experience.