JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.
We sincerely appreciate your very positive comment. We are glad to know that you had a satisfactory and fast experience on our site JamónyPaletilla. Your satisfaction is our priority, and we hope to serve you again in the future.
Sincerely,
The JamónyPaletilla team
C
Carles S.
Rating: 5 out of 5
following a purchase from 12/12/2025
Fantastic product and very easy purchase. Fast and secure shipping
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Response from JamónyPaletilla
Dear Carles,
We deeply appreciate your kind comment. We are pleased to know that you enjoyed our products and that the shopping experience has been satisfactory for you. We work hard to offer a fast and secure service. We hope to see you again soon at JamónyPaletilla!
Sincerely,
The JamónyPaletilla team
J
Juan R.
Rating: 5 out of 5
following a purchase from 25/11/2025
High quality ham. And very good.
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Response from JamónyPaletilla
Dear Juan,
We sincerely thank you for your 5/5 rating and for your kind words about our ham. We are pleased to know that you are satisfied with the quality of our products. Your opinion is very valuable to us and motivates us to continue offering the best.
Sincerely,
The JamónyPaletilla team
J
Josep L.
Rating: 5 out of 5
following a purchase from 19/12/2025
I placed the order very last minute because it was a last-minute decision, I called them to get information and they were super attentive with me. The order arrived in one day. And the ham delicious.
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Response from JamónyPaletilla
Hello Josep!
Thank you very much for your wonderful review and for trusting JamónyPaletilla. We are glad to know that our team provided you with the attention you needed and that the order arrived on time. It is a pleasure to know that you enjoyed the ham. We hope to see you again soon!
Best regards!
E
Eduardo G.
Rating: 4 out of 5
following a purchase from 19/12/2025
The packaging can improve.
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Response from JamónyPaletilla
Dear Eduardo, we sincerely appreciate your comment and value your rating of 4/5. We will take your suggestion about the packaging into account to improve our customers' experience. Your satisfaction is very important to us.
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Ana S.
Rating: 1 out of 5
following a purchase from 19/12/2025
It was supposed to arrive on 22/12 It still hasn't arrived!!!
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Response from JamónyPaletilla
Hello Ana,
We sincerely regret that your order did not arrive on the expected date. We are here to help you.
We appreciate your understanding.
Sincerely,
The Jamón y Paletilla team
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Rafael S.
Rating: 5 out of 5
following a purchase from 02/12/2025
Everything correct as they send it
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Response from JamónyPaletilla
Dear Rafael, we sincerely thank you for your excellent rating and we are pleased to know that everything has been to your liking. Your satisfaction is our priority and we hope to assist you again in the future. Thank you very much!
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Ana Isabel S.
Rating: 5 out of 5
following a purchase from 18/12/2025
The ham arrived on time and is very good. I ordered the pata negra for 110 e. I didn't think it would be so good for that price
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Response from JamónyPaletilla
Dear Ana Isabel, we sincerely thank you for your rating and your positive comments about our ham. We are glad to know that you are satisfied with your pata negra order. We hope to serve you again in the future.
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Norman G.
Rating: 1 out of 5
following a purchase from 13/12/2025
I have sliced more than 500 hams (for business), certified by Sanchez Romero Carvajal, I mention this because I can differentiate one ham from another, and I know what I buy. But in this order, I am very dissatisfied, (all the other orders went very well), because it is a completely dry ham, the muscle is 100 times drier than the contramuscle, a ham without color, dry, and difficult to digest, with the slices so thin that you can read a book behind it. This order has been quite disappointing.
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Response from JamónyPaletilla
Hello Norman,
We sincerely appreciate your comment and regret that your experience with this order did not meet your expectations. We strive to offer products of the highest quality and your opinion is very valuable to us.
Sincerely,
The Jamón y Paletilla team
A
Asier L.
Rating: 4 out of 5
following a purchase from 12/12/2025
Good flavor.
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Response from JamónyPaletilla
Dear Asier,
We sincerely thank you for sharing your opinion about JamónyPaletilla. We are pleased to know that you enjoyed the flavor of our products. Your rating of 4/5 is greatly appreciated, and we are always striving to offer the best quality. We hope to serve you again in the future.
Best regards,
The JamónyPaletilla team.
F
Fernando G.
Rating: 4 out of 5
following a purchase from 23/11/2025
Everything is very good.
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Response from JamónyPaletilla
Dear Fernando,
We sincerely thank you for your comment and for the rating of 4/5. We are glad to know that your experience with JamónyPaletilla has been very satisfactory. If you have any additional suggestions or comments, please do not hesitate to share them with us. We are here to improve and offer you the best possible service.
Sincerely,
The JamónyPaletilla team.
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Emiliano F.
Rating: 1 out of 5
following a purchase from 16/12/2025
It didn't taste bad, but inside it was raw meat, I bought it as black label
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Response from JamónyPaletilla
Hello Emiliano,
We appreciate your comment and regret that your experience was not as expected. We strive to offer high-quality products and will take your feedback into account to improve. We are at your disposal to resolve any inconvenience.
Best regards,
The Jamón y Paletilla team.
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Antonio G.
Rating: 5 out of 5
following a purchase from 03/12/2025
Good price and good quality
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Response from JamónyPaletilla
Hello Antonio!
Thank you very much for your excellent rating. We are glad to know that you are satisfied with the price and quality of our products. Your opinion is very valuable to us. We hope to see you again at JamónyPaletilla!
Best regards,
The JamónyPaletilla team.
J
Jaime B.
Rating: 5 out of 5
following a purchase from 03/12/2025
Perfect, fast shipping and good quality.
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Response from JamónyPaletilla
Dear Jaime,
We sincerely thank you for your excellent review. We are pleased to know that you are satisfied with the speed of the shipping and the quality of our products. Your satisfaction is our priority and we hope to see you again at JamónyPaletilla.
Best regards!
J
Jose Alberto G.
Rating: 1 out of 5
following a purchase from 05/11/2025
Well, very dry, too salty, not even good for cooking. It seems we got the bad luck.
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Response from JamónyPaletilla
Hello Jose Alberto,
We sincerely appreciate your opinion. We regret that your experience did not meet your expectations. Your comment is very valuable to us and will help us improve in the future.
We are at your disposal.
Sincerely,
The Jamón y Paletilla team
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Luis C.
Rating: 1 out of 5
following a purchase from 15/12/2025
Very salty shoulder, I called to return it and they told me it was not possible
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Response from JamónyPaletilla
Hello Luis,
We regret that your experience with the shoulder was not satisfactory. Your opinion is very important to us and helps us improve. Although we cannot accept returns, we are committed to offering high-quality products. We invite you to contact us directly to resolve any issues that may have arisen.
Sincerely,
The Jamón y Paletilla team
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Sergio P.
Rating: 5 out of 5
following a purchase from 03/12/2025
Delicious palette!!!!
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Response from JamónyPaletilla
Hello Sergio!
Thank you very much for your excellent rating and for sharing your experience. We are glad to know that you enjoyed our palette. We hope to see you again soon at JamónyPaletilla!
Best regards.
M
Maria José B.
Rating: 1 out of 5
following a purchase from 11/12/2025
It is dry, very hard and salty, and I ordered 5.5 to 6 kg and it arrived with 5.2 kg. A disappointment
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Response from JamónyPaletilla
Hello Maria José,
We sincerely regret that your experience with Jamón y Paletilla was not as expected. Your feedback is invaluable to us. We strive to offer products of the highest quality and will take your comments about the texture and weight into account to improve our services.
Thank you for your understanding.
Sincerely,
The Jamón y Paletilla team
J
Jose Q.
Rating: 5 out of 5
following a purchase from 15/12/2025
Excellent flavor and quality
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Response from JamónyPaletilla
Thank you very much, Jose! We greatly appreciate your comment and are glad to know that you enjoyed the flavor and quality of our products. We hope to see you again at JamónyPaletilla. Cheers!
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Sara A.
Rating: 1 out of 5
following a purchase from 11/12/2025
Both the ham and the chorizo are very salty. I haven't opened the salchichón yet. What a shame
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Response from JamónyPaletilla
Hello Sara,
Thank you for your comment. We regret that you were not satisfied with the taste of our products. We appreciate your feedback and will take your observations into account to continue improving. If you decide to try the salchichón, we hope it will be to your liking.
Best regards,
The Jamón y Paletilla team
M
Maria Jose F.
Rating: 3 out of 5
following a purchase from 05/12/2025
Very bad transport
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Response from JamónyPaletilla
Dear Maria Jose, we sincerely thank you for your comment and regret that the transport experience was not satisfactory. We are committed to improving our services and your opinion is very valuable to us. If you would like to share more details, please do not hesitate to contact us.
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Pedro Luís V.
Rating: 4 out of 5
following a purchase from 26/11/2025
Everything is fine, I take away one star for the delay and difficulty in communication and tracking of the package.
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Response from JamónyPaletilla
Dear Pedro Luis, we sincerely thank you for your comment and your rating. We regret the delay and the difficulties in communication that you experienced; we will take your observations into account to improve our service. We hope to serve you better in the future and that your next experience with JamónyPaletilla is completely satisfactory.
D
Daniel R.
Rating: 5 out of 5
following a purchase from 14/12/2025
Very satisfied with the JamonyPaletilla brand, very good product, fair price for the quality, and fast delivery. I recommend.
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Sidibe K.
Rating: 5 out of 5
following a purchase from 16/12/2025
As usual, it's super quality. I recommend.
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Francisco M.
Rating: 1 out of 5
following a purchase from 04/12/2025
The customer service is excellent, the transport by GLS is shameful and annoying
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Response from JamónyPaletilla
Hello Francisco,
We sincerely appreciate your comment. We are glad to know that you had a good experience with our customer service. We regret the inconveniences you have experienced with the transport and will take your feedback into account to improve.
We are at your disposal for any inquiries.
Sincerely,
The Jamón y Paletilla team.
D
David P.
Rating: 5 out of 5
following a purchase from 16/12/2025
Perfect
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Response from JamónyPaletilla
Dear David,
We sincerely thank you for your very positive comment. We are glad to know that your experience with JamónyPaletilla has been perfect. We are always here to offer you the best products. We hope to see you again soon!
Sincerely,
The JamónyPaletilla team
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Luis W.
Rating: 5 out of 5
following a purchase from 17/12/2025
The tripe is very good.
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Response from JamónyPaletilla
Dear Luis, we sincerely thank you for your kind comment and for positively rating our tripe. We are glad to know that you enjoyed our culinary offer and we hope to see you again soon at JamónyPaletilla. Best regards!
M
Maria M.
Rating: 5 out of 5
following a purchase from 16/12/2025
Perfect
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Carlos G.
Rating: 5 out of 5
following a purchase from 17/12/2025
Excellent quality-price ratio. Fast service
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Isabel C.
Rating: 5 out of 5
following a purchase from 17/12/2025
Very good quality and price.
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Maria Jose L.
Rating: 3 out of 5
following a purchase from 14/12/2025
I GIVE THREE STARS BECAUSE IT SAID IT CAME WITH A LOTTERY RECEIPT FOR THE CHILD AND I HAVE NOT SEEN IT, OTHERWISE THE HAM IS GREAT
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Josefa S.
Rating: 5 out of 5
following a purchase from 15/12/2025
Everything is ok
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Basiliso D.
Rating: 5 out of 5
following a purchase from 27/11/2025
Good acorn-fed ham from Don Benito
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Gloria B.
Rating: 5 out of 5
following a purchase from 13/12/2025
Great
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Elvira P.
Rating: 1 out of 5
following a purchase from 15/12/2025
The shoulder did not come like all the others, and the hams that I have bought all my life, wrapped in a cotton cloth, but it was generously smeared with fat and put in plastic! IT TURNED OUT DRY. Nothing like those from previous years. Is it the leftover from last year? A disappointment.
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Ivan S.
Rating: 3 out of 5
following a purchase from 24/11/2025
The ham and flavor are excellent, but it was not easy to know if it would arrive when I needed it. I called several times on different days to the customer service phone and no one ever answered, I also had to send several communications until I received a response.
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Mikel S.
Rating: 5 out of 5
following a purchase from 13/12/2025
Good products and fast delivery.
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Francis P.
Rating: 1 out of 5
following a purchase from 24/11/2025
I received my order 26 days after making the purchase.
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Adolfo U.
Rating: 5 out of 5
following a purchase from 21/11/2025
Orders always with fast delivery and very good, highly recommended
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Miguel D.
Rating: 1 out of 5
following a purchase from 15/12/2025
I received an Iberian acorn-fed shoulder, which is very hard, despite being smeared in lard. I think it will be the last one I buy
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