Customer reviews of JamónyPaletilla

Trust Attestation
8,6 /10
Overall rating: 8,6 out of 10
Based on 12 125 published reviews

Summary of reviews

JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.

Reviews 1, 3, 4 and 5 stars

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J
José Luis A.
Rating: 5 out of 5
following a purchase from 30/07/2026
The entire purchasing process, quality/price ratio, speed, and packaging, excellent.
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Response from JamónyPaletilla
Dear José Luis,

We sincerely thank you for sharing your positive experience with us. We are glad to know that the purchasing process, the quality/price ratio, the speed, and the packaging have been to your liking. We hope to see you again soon in our store.

Sincerely,
The JamónyPaletilla team
S
Silvia D.
Rating: 3 out of 5
following a purchase from 02/08/2026
The quantity, given the amount of fat it included, was less than expected for the price. The taste was quite good, nothing to say about that.
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Rafael F.
Rating: 5 out of 5
following a purchase from 27/07/2026
Fast transport, everything perfect. This is my third or fourth order and always correct
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Response from JamónyPaletilla
Dear Rafael,

We sincerely appreciate your comment and we are glad to know that you have had a positive experience with your orders. It is a pleasure to serve you and have your trust in JamónyPaletilla.

Best regards,
The JamónyPaletilla team.
P
Patrick D.
Rating: 5 out of 5
following a purchase from 31/07/2026
Very good this pepperoni!
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Carlos G.
Rating: 5 out of 5
following a purchase from 30/07/2026
Quality and service
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Response from JamónyPaletilla
Hello Carlos,

We sincerely thank you for your very positive comment. We are glad to know that you enjoyed the quality of our products and our service. Your satisfaction is our greatest reward.

Sincerely,
The JamónyPaletilla team
J
Jose Maria S.
Rating: 5 out of 5
following a purchase from 03/08/2026
Great service
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Response from JamónyPaletilla
Dear Jose Maria,

We sincerely thank you for your kind words. We are glad to know that you had a great experience with our service, and your satisfaction is our greatest reward.

We remain at your disposal for anything you may need in the future.

Sincerely,
The JamónyPaletilla team
G
Gianluca M.
Rating: 5 out of 5
following a purchase from 30/07/2026
Excellent
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Juan Luis R.
Rating: 4 out of 5
following a purchase from 30/07/2026
I only give it 4 stars because the iberian ham DO Guijuelo arrived a bit salty. It is not too bad so I am consuming it but it is a shame.
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Response from JamónyPaletilla
Dear Juan Luis,

We sincerely appreciate your comment and the 4-star rating. We are sorry to hear that the iberian ham arrived with a saltier taste than expected, but we are glad that you are enjoying it. We hope to see you again soon in our store to continue offering you quality products.

Sincerely,
The JamónyPaletilla team
M
Matjaz V.
Rating: 5 out of 5
following a purchase from 30/07/2026
Great products, great discounts and service! Definitely will come back!!
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Response from JamónyPaletilla
Hello Matjaz,

We sincerely thank you for your very positive opinion. We are glad to know that you were satisfied with our products and services, and we hope to serve you again in the future.

Best regards,
The JamónyPaletilla team
M
Miguel Angel F.
Rating: 5 out of 5
following a purchase from 26/07/2026
Unbeatable
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Response from JamónyPaletilla
Dear Miguel Angel,

We sincerely thank you for sharing your very positive experience with us. We are glad to know that you are satisfied and that you consider our products unbeatable. Your support motivates us to continue offering the best.

Sincerely,
The JamónyPaletilla team
R
Rita S.
Rating: 5 out of 5
following a purchase from 31/07/2026
Good
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Response from JamónyPaletilla
Dear Rita,

Thank you very much for your very positive comment. We are glad to know that you had a good experience with us and we hope to serve you again in the future.

Sincerely,
The JamónyPaletilla team
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Rafael F.
Rating: 5 out of 5
following a purchase from 30/07/2026
Simply perfect
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Response from JamónyPaletilla
Dear Rafael,

We greatly appreciate your very positive comment. We are glad to know that you had a perfect experience with us and that our products met your expectations.

We remain at your disposal for any future inquiries.

Sincerely,
The JamónyPaletilla team
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Enrique F.
Rating: 5 out of 5
following a purchase from 31/07/2026
Everything very good
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Response from JamónyPaletilla
Hello Enrique,

We sincerely thank you for your very positive comment. We are glad to know that you were satisfied with your purchase and that everything was to your liking.

Sincerely,
The JamónyPaletilla team
C
Cines Castellon S L P.
Rating: 5 out of 5
following a purchase from 30/07/2026
!!!EXTRAORDINARY.!!!
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Response from JamónyPaletilla
Dear Cines Castellon S L,

We sincerely thank you for taking the time to share your positive experience with us. We are glad to know that our service has been exceptional for you, and we hope to serve you again very soon.

Sincerely,
The JamónyPaletilla team
J
Juan Carlos G.
Rating: 5 out of 5
following a purchase from 29/07/2026
Seriousness, quality and speed
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Response from JamónyPaletilla
Dear Juan Carlos,

We sincerely thank you for your very positive comment. We are glad to know that you appreciated our seriousness, quality, and speed in service.

We remain at your disposal for any future needs.

Sincerely,
The JamónyPaletilla team
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Fidel B.
Rating: 4 out of 5
following a purchase from 26/07/2026
Correct quality-price ratio.
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Response from JamónyPaletilla
Dear Fidel,

We sincerely thank you for taking the time to share your opinion. We are glad to know that you have found a correct quality-price ratio in our products.

We are at your disposal for any inquiries you may have.

Sincerely,
The JamónyPaletilla team
M
Miguel Angel B.
Rating: 5 out of 5
following a purchase from 29/07/2026
The shoulder is great: it arrived at an optimal point of maturation and I think it will be perfect for slow consumption. What I do consider a true disaster is the courier company GLS that you work with. This is already the second time that the same thing has happened to me: the ham remains for three days inside a van, going from one place to another, because they do not deliver correctly. Considering that it is a product of this type and of certain value, I find it a particularly worrying circumstance. The experience with the product is very good, but the transport service seriously harms it. In fact, I am considering buying the next ham at another store just to avoid having problems with this courier company.
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Response from JamónyPaletilla
Dear Miguel Angel,

We greatly appreciate your positive comment about the shoulder. We are glad to know that it arrived in optimal condition and that you are satisfied with the quality of the product.

We sincerely regret the inconveniences you have experienced with the courier company, and we will take your feedback into account to improve our service. We hope you will give us another opportunity in the future.

Sincerely,
The JamónyPaletilla team
J
Jose Manuel P.
Rating: 5 out of 5
following a purchase from 11/07/2026
Everything ok
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Response from JamónyPaletilla
Dear Jose Manuel,

We sincerely thank you for taking the time to leave us your opinion. We are glad to know that your experience has been positive and that everything has been fine.

We remain at your disposal for any future inquiries.

Sincerely,
The JamónyPaletilla team
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Cesar C.
Rating: 5 out of 5
following a purchase from 18/07/2026
With the company always good, the last shoulder quite salty I didn't like it much to be honest, but well the first of many. I will continue buying
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Response from JamónyPaletilla
Hello Cesar,

We sincerely appreciate your comment and are glad to know that you had a good experience with our company. We regret that the last shoulder did not meet your expectations, and we take note of your opinion to continue improving.

We remain at your disposal for any inquiries and hope to continue serving you in the future.

Sincerely,
The JamónyPaletilla team
M
María J E.
Rating: 5 out of 5
following a purchase from 21/07/2026
I have been buying here for years, very happy, I sincerely recommend.
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Response from JamónyPaletilla
Dear María J.,

We sincerely thank you for sharing your very positive experience with us. We are glad to know that you have been satisfied with your purchase over the years and your recommendation means a lot to us.

Sincerely,
The JamónyPaletilla team
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Paz B.
Rating: 5 out of 5
following a purchase from 18/07/2026
Everything perfect. Recommended to a bunch of friends and always a success. Serious and with high-quality product
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Response from JamónyPaletilla
Hello Paz,

We are very pleased to know that your experience with us has been so positive. We appreciate your recommendation and your trust in our high-quality products. Your support means a lot to our team.

Best regards,
The JamónyPaletilla team
M
Mikel V.
Rating: 5 out of 5
following a purchase from 21/07/2026
Very satisfied, fast shipping and unbeatable quality
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Response from JamónyPaletilla
Dear Mikel,

We sincerely thank you for sharing your very positive experience. We are glad to know that you are satisfied with the speed of our shipping and the quality of our products.

Sincerely,
The JamónyPaletilla team
M
Montse J.
Rating: 5 out of 5
following a purchase from 21/07/2026
Very good
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Response from JamónyPaletilla
Hello Montse,

We sincerely thank you for your positive comment. We are glad to know that you are satisfied with your shopping experience.

Sincerely,
The JamónyPaletilla team
J
Juan Maria R.
Rating: 5 out of 5
following a purchase from 15/07/2026
Everything arrived correctly within a slightly long timeframe because it was hand-cut, but they warned about it. The product I ordered, a shoulder, is very good, with the quality I expected. I have been buying here for several years because they offer seriousness and quality products at a very good price.
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Response from JamónyPaletilla
Dear Juan Maria,

We sincerely thank you for sharing your positive experience with us. We are glad to know that you are satisfied with the quality of our shoulder and that you have trusted us for several years. We always strive to offer quality products and serious service, and your loyalty is greatly appreciated.

We hope to see you again soon in our store.

Sincerely,
The JamónyPaletilla team
J
Jose Luis A.
Rating: 5 out of 5
following a purchase from 29/07/2026
Good, very tasty
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Response from JamónyPaletilla
Dear Jose Luis,

We sincerely thank you for your very positive comment. We are glad to know that you have enjoyed our products and that they have met your expectations.

We remain at your disposal and hope to see you again soon.

Sincerely,
The JamónyPaletilla team
M
María C.
Rating: 5 out of 5
following a purchase from 27/07/2026
Everything very well. The ham is very tasty, and an issue I had was resolved without a problem
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Response from JamónyPaletilla
Dear María,

We sincerely appreciate your comment and are pleased to know that you are satisfied with our ham. We are also glad to have been able to resolve your issue effectively.

We remain at your disposal for any other inquiries.

Sincerely,
The JamónyPaletilla team
P
Paloma A.
Rating: 1 out of 5
following a purchase from 19/07/2026
The quality is good but I ordered two fuets and there was only one in the package. I wrote an email, just for information, and I haven't received a response.
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Santiago M.
Rating: 5 out of 5
following a purchase from 21/07/2026
Great
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Response from JamónyPaletilla
Dear Santiago,

We sincerely thank you for your comment and for the excellent rating. We are glad to know that you had a great experience with us and we hope to see you again soon.

Sincerely,
The JamónyPaletilla team
M
Montse R.
Rating: 5 out of 5
following a purchase from 16/07/2026
Great presentation. Optimal cut. EXQUISITE flavor! As always ... A 10.
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Response from JamónyPaletilla
Dear Montse,

We sincerely thank you for taking the time to share your experience with us. We are very happy to know that you enjoyed the presentation, the cut, and the flavor of our products; your satisfaction is our greatest reward.

We remain at your disposal for anything you need.

Sincerely,
The JamónyPaletilla team
J
Jesus D.
Rating: 5 out of 5
following a purchase from 17/07/2026
Slight delay in shipping. I had to claim it. But the important thing is that the two types of acorn ham I ordered turned out great.
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Adolph F.
Rating: 5 out of 5
following a purchase from 24/07/2026
perfect
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Reyes R.
Rating: 1 out of 5
following a purchase from 05/07/2026
The paletilla is not what you offer. In theory, it was a 100% Ibérico Bellota paletilla and it is at most a cebo shoulder without a surname. It seems like a scam to me.
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Juan José M.
Rating: 4 out of 5
following a purchase from 26/07/2026
Comfortable, easy, and quick, the ham looks good, I am still in the process
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Response from JamónyPaletilla
Dear Juan José,

We sincerely appreciate your comment. We are glad to know that you found our ham comfortable, easy, and quick to acquire, and that you liked its appearance. We hope you continue to enjoy it and that your experience remains positive.

Sincerely,
The JamónyPaletilla team
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Jose Antonio L.
Rating: 5 out of 5
following a purchase from 12/07/2026
perfect
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Response from JamónyPaletilla
Dear Jose Antonio,

Thank you very much for your very positive comment! We are glad to know that you had a perfect experience with us. Your satisfaction is our greatest reward.

Sincerely,
The JamónyPaletilla team
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Alvaro M.
Rating: 5 out of 5
following a purchase from 18/07/2026
Everything perfect. Very fast arrival outside of Spain. Delicious ham.
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Response from JamónyPaletilla
Dear Alvaro,

We sincerely thank you for your very positive comment. We are glad to know that your order arrived quickly and that you enjoyed our ham. Your satisfaction is our greatest reward.

Best regards,
The JamónyPaletilla team
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Pedro P.
Rating: 5 out of 5
following a purchase from 11/07/2026
Delicious
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Response from JamónyPaletilla
Dear Pedro,

Thank you very much for your very positive comment! We are glad to know that you have enjoyed our products and that you consider them to be "delicious". Your satisfaction is our greatest reward.

Sincerely,
The JamónyPaletilla team
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Estefanía N.
Rating: 5 out of 5
following a purchase from 21/07/2026
We ordered this ham and it came with a cheese, everything is very tasty both the cheese and the ham, very good, we will repeat.
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Response from JamónyPaletilla
Dear Estefanía,

We are very happy to know that you enjoyed both the ham and the cheese. We sincerely appreciate your comment and are delighted that you want to repeat your experience with us. We look forward to welcoming you back for your next visit.

Sincerely,
The JamónyPaletilla team
M
Miguel D.
Rating: 5 out of 5
following a purchase from 18/07/2026
Very good quality/price ratio.
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Response from JamónyPaletilla
Dear Miguel,

We sincerely thank you for your very positive comment. We are glad to know that you value the quality/price ratio of our products; we work hard to offer the best to our customers.

Best regards,
The JamónyPaletilla team
J
Jesus T.
Rating: 4 out of 5
following a purchase from 11/07/2026
The transport agency you use, Seur, is not very good. Once they made me go pick up the package from their platform, from Aguadulce to the other side of Almería, lying about having been at my address, and that I was not there, this practice of Seur has been reported many times on Google.
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Response from JamónyPaletilla
Dear Jesus,

We sincerely appreciate your opinion and understand your concern regarding the transport service. We are glad to know that, despite this experience, you have positively valued your purchase with us.

We are here to help you with whatever you need and hope that in future occasions your experience will be even better.

Sincerely,
The JamónyPaletilla team
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Carlos C.
Rating: 1 out of 5
following a purchase from 21/07/2026
Dry and salty paletilla, I regret buying it. Totally disappointed, I won't buy again.
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