Customer reviews of JamónyPaletilla

Everything perfect

The batch I bought said it came with a metal case and it came in a cardboard box. Everything else was very good

The ham is too hard and the cold cuts are very salty, we won't repeat.

Super happy with the service. It's the third year I've bought the company baskets and I will keep doing it.

Good taste and fast shipping

The ham palette is delicious

Excellent quality and service. Very good value for money. You have a customer for years

The shoulder is spectacular excellent

The 50% Iberian acorn ham arrived extremely dry, over-salted and rancid, therefore inedible. I had to return it.

Very good

following a stock shortage we were offered something else, which we accepted, product almost as good. 14 days to be delivered and price difference always refunded

The truth is that it is one of the best hams I have bought.

About the product exceptional, about the service the same, that's why I buy there.

I was not given the 5% discount that I was entitled to due to the purchase date. It is true that I paid the invoice beforehand, but it was in small print (I am 81 years old and my eyesight is not good). But I immediately complained when I saw it printed, and they haven't even responded, after sending them several emails about this. The least that should be done is to respond to a customer's complaint, and not to give the silent treatment, as it is not only a lack of education but also a contemptuous mockery. If they do this to me after three years of buying from them for between 600 or 700 euros each year, I don't think they will be minimally attentive to any customer who presents a complaint either.

Very good product. They met the shipping date

Good treatment, shipping on time and indicated quality of the product

Fast delivery and in good condition

Several purchases and everything correct

everything perfect

Good morning. I was blocked by the fact that I couldn't track the order as neither the reference nor the number were accepted. But I received an email the very morning of the reception.

Very good

Everything perfect. Super recommendable

I ordered a shoulder, it arrived a couple of days later than they told me. Once at home, when I touched it, I found it very soft, I weighed it (with the paper and the cover) and it weighs 3.5 kg, if I remove the cover and paper it loses at least 300 grams. On the website, they said it was between 3.5 kg and 4 kg and it weighs 3.200.... I sent them emails and they don't respond, I call them and they don't answer... In summary, misleading advertising and terrible after-sales service. I hope that what remains of the shoulder, after removing the fat, is at least good....

I haven't been able to open it yet, but the purchase process and shipping were fast and satisfactory.

The shipping was perfect and the products of very good quality.

Everything fine and on time, I will take it again!!

We took a week to receive the order, it was supposed to take 24/48 hours, I will not buy here again, thank you.

100% recommendable

The shoulder is very good

I am outraged, the shoulder came with mites and bites, I have been calling customer service and it goes to voicemail, I sent an email and they still haven't contacted me. I will never buy again.

Speed in delivery..very easy purchase process..very good price..

Good service, good product, good price and good telephone attention treating the customer with sincerity, almost nothing in the times we live in

Excellent!!!

Efficient.

Very good shoulder, excellent flavor. 100% recommendable

Everything is fine

Everything is perfect, like every year. And it's been five in a row now.

Good product and good service.

Everything arrived without a problem. We haven't tried the hams yet but they look very good.

Cool!