Customer reviews of JamónyPaletilla

Trust Attestation
8,6 /10
Overall rating: 8,6 out of 10
Based on 12 125 published reviews

Summary of reviews

JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.

Reviews 1, 3 and 4 stars

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A
Alberto F.
Rating: 1 out of 5
following a purchase from 09/08/2025
I bought and paid for a shoulder, theoretically 100% Iberian. I have bought many and this one is not even close. For the price, €81.50 for 3.5 or 4 kg. It surprised me a lot. Indeed, my palate has confirmed the low quality of this shoulder. I WILL NEVER BUY FROM THIS SUPPLIER AGAIN.
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Miguel I.
Rating: 3 out of 5
following a purchase from 06/08/2025
It's quite good, but I think there was less quantity than advertised, if we discount the weight of the plastics that protect the ham it doesn't exceed 4,300 grams.
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María Jesus A.
Rating: 1 out of 5
following a purchase from 08/08/2025
After trying to contact the company by phone and email to return 9 packs of Iberian shoulder that arrived practically uncured, I am still waiting for a response that never comes. I will never buy from this site again.
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Juan Manuel M.
Rating: 3 out of 5
following a purchase from 24/07/2025
The ham I bought had a good flavor. But I ordered it created and they delivered the whole piece to me.
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Carmen R.
Rating: 1 out of 5
following a purchase from 19/08/2025
The shoulder is hard.
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Julian P.
Rating: 1 out of 5
following a purchase from 05/08/2025
I placed the order on August 5 and did not receive it until the 20th and without the surprise gift, maybe the SURPRISE is not receiving it. I have claimed several times and as indicated with this experience, I don't think I will buy again. They do not fulfill what was offered, the ham FROM THE MOUNTAIN.
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Francesc A.
Rating: 1 out of 5
following a purchase from 19/08/2025
I have not received the order confirmed a week ago.
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Jose Carlos D.
Rating: 1 out of 5
following a purchase from 18/08/2025
The shoulder is a bit salty and has no fat and is dry.
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Eulalia P.
Rating: 4 out of 5
following a purchase from 03/08/2025
Ok but very salty and the yellow fat with a bit of aftertaste
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Juan Manuel L.
Rating: 3 out of 5
following a purchase from 15/08/2025
More well-salted than usual.
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Manuel G.
Rating: 4 out of 5
following a purchase from 16/08/2025
The flavor is spectacular, but with too much excess fat. If it had a little less fat, it could be said that it is the best ham, quality-price, that I have ever bought. I will repeat to see if the fat was a coincidence, or if that is the reason for the good price. Thank you
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Antonio P.
Rating: 4 out of 5
following a purchase from 27/07/2025
happy with the result, good flavor and an acceptable cure, we will surely repeat, greetings and thank you very much.
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Roberto V.
Rating: 1 out of 5
following a purchase from 31/07/2025
The ham arrived 12 days after the purchase, oozing fat everywhere in the middle of August, even the box was oozing fat. Regular taste. Sliced well. Not recommended at all.
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Ignacio T.
Rating: 4 out of 5
following a purchase from 01/08/2025
good presentation and good product, I am enjoying it. Thank you
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Laurent C.
Rating: 4 out of 5
following a purchase from 02/08/2025
Good products in general and ok prices with discounts. The last shoulder had too much fat.
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Cristobal M.
Rating: 4 out of 5
following a purchase from 05/08/2025
customer service solutions very satisfactory
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Fanny V.
Rating: 1 out of 5
following a purchase from 28/07/2025
The quality leaves much to be desired, I bought 50% Iberian and the truth is that it has nothing Iberian about it, one of the worst I have tried, plus it took a long time to arrive.
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Rafael E.
Rating: 1 out of 5
following a purchase from 25/07/2025
Too cured and when I received the order it was over 40 degrees Celsius, apart from having been at the agency Saturday and Sunday in the middle of a heatwave. I don't think I will ever buy from you again.
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Rodrigo P.
Rating: 1 out of 5
following a purchase from 05/08/2025
I could say it is a scam of ham, I cut more than 2.5 kilos of fat without reaching the ham, I could say that I got 8-10 plates of ham at most, it is a shame to pay €180 for a ham in these conditions, I have photos and videos cutting the ham to file a complaint if they do not give me a solution!! A true shame!
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Eduardo P.
Rating: 3 out of 5
following a purchase from 16/07/2025
They took a long time to deliver and the product did not have the black label, as requested. Regards.
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Antonio J.
Rating: 3 out of 5
following a purchase from 02/08/2025
Satisfied.
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Jesus C.
Rating: 3 out of 5
following a purchase from 28/07/2025
They took 9 days to send the order, without any explanation.
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Juan Jose G.
Rating: 4 out of 5
following a purchase from 03/08/2025
The ham is good
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Arturo B.
Rating: 4 out of 5
following a purchase from 02/08/2025
Very good flavor, a bit small the shoulder, but well those of us who don't have money have to settle. Thank you.
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Catherine C.
Rating: 3 out of 5
following a purchase from 04/08/2025
The ham and cheese were warm upon arriving at my home. We need to change the carrier and send by Chronofresh
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Elsa G.
Rating: 1 out of 5
following a purchase from 02/08/2025
It is of very low quality, besides delivering a ham that is not what they mention, be careful.
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Andres C.
Rating: 3 out of 5
following a purchase from 02/08/2025
This time the ham is quite salty. The previous one was much better and was from the same brand.
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Laura D.
Rating: 3 out of 5
following a purchase from 12/07/2025
The ham is tasty but the shipping was extremely delayed.
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Enrique D.
Rating: 1 out of 5
following a purchase from 01/08/2025
I requested that it not be cured and this one is overcured, so it will be the last time I buy from you.
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Miguel Angel R.
Rating: 3 out of 5
following a purchase from 20/07/2025
I spoke with you, as in the previous shipment the package had been tampered with, and you told me you were going to send me 3 envelopes that were missing. My phone is 626802979 and my email is [email protected].
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Manuel A.
Rating: 3 out of 5
following a purchase from 29/07/2025
HAM WITHOUT MORE.
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Jose V.
Rating: 3 out of 5
following a purchase from 15/07/2025
It's a little salty but not bad.
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Francisco Jose M.
Rating: 1 out of 5
following a purchase from 18/07/2025
I made an order and they made a mistake with the chosen product. After waiting for the return and the new delivery, I received half of the product specified in the invoice. I have sent two emails without response and contacting by phone is impossible. Regrettable.
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Vanessa C.
Rating: 3 out of 5
following a purchase from 29/07/2025
For my taste, it's very dry and a bit small in weight.
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Aitziber M.
Rating: 1 out of 5
following a purchase from 20/07/2025
Hello, we have bought several times and it has always been correct. But in this last order, the merchandise received cannot possibly resemble what was requested.. I ask you to take note for future orders to other customers, in order not to disappoint more end users.. I hope you have not lowered the quality of your products.. Best regards, Aitziber.
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Santiago F.
Rating: 4 out of 5
following a purchase from 22/07/2025
Very good
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Alberto G.
Rating: 4 out of 5
following a purchase from 19/07/2025
The shoulder is salty!!
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Vittorio D.
Rating: 1 out of 5
following a purchase from 17/06/2025
Hello, the last shipment was not good. The fat content was too high. The shipment was composed of 50% meat and 50% fat.
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Maximo J.
Rating: 3 out of 5
following a purchase from 25/07/2025
My satisfaction has a but, this ham would be perfect if it had a little less salt, it wouldn't be bad to announce that this ham is low in salt, so the buyer knows what they are purchasing.
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Sandra G.
Rating: 1 out of 5
following a purchase from 21/07/2025
This is the third order I have made and this one is very bad. I bought a black leg shoulder and in proportion it turned out to be more expensive than buying loose packs. Last time I buy here.
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