Customer reviews of JamónyPaletilla

Trust Attestation
8,6 /10
Overall rating: 8,6 out of 10
Based on 12 125 published reviews
5 8 381 69% 4 1 447 12% 3 786 6% 2 530 4% 1 981 8%

Summary of reviews

JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.

Reviews 1, 3 and 4 stars

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C
Carlos R.
Rating: 1 out of 5
following a purchase from 18/03/2025
They sell dry hams that others couldn't sell in season. Money wasted and the worst part is that they don't even respond to complaints. Total shamelessness
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Antonio H.
Rating: 1 out of 5
following a purchase from 17/03/2025
The ham is very dry and hard, I can barely cut it. I regret that the money I spent is useless. We will use it for cooking. Very bad experience, I'm sorry.
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Pere S.
Rating: 1 out of 5
following a purchase from 07/04/2025
The shoulder is not acceptable
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Gonzalo F.
Rating: 4 out of 5
following a purchase from 02/04/2025
Excellent flavor of the ham, too bad we bought 7 kg, and not bigger. One of the best hams I have bought on this page. Just the right curing and exact salt point. Maybe a little more fat than expected, but not too much. I would sign for another one like it next time.
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Jose Manuel R.
Rating: 3 out of 5
following a purchase from 05/04/2025
The sausage was very bad. I haven't opened the ham.
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Guillermo D.
Rating: 1 out of 5
following a purchase from 30/03/2025
I bought 50 packets of 50% cebo ham. I am a consumer of whole Iberian ham all year round and this is the first time I buy it in packets. Tasteless, with no flavor at all.
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Luis M.
Rating: 1 out of 5
following a purchase from 06/04/2025
I felt deceived, scammed. They do it in such a way that I thought I was buying Joselito loin and sausage. So, deceived and scammed. Regards
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Alfredo O.
Rating: 4 out of 5
following a purchase from 04/04/2025
It is correct. Good value for money.
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Manuel Ángel R.
Rating: 4 out of 5
following a purchase from 04/04/2025
Somewhat small and rather hard with a great flavor
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Eulalia P.
Rating: 4 out of 5
following a purchase from 05/04/2025
It is not the best value for money but...
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Javier M.
Rating: 1 out of 5
following a purchase from 30/03/2025
I RECEIVED 2 PRODUCTS WITH LITTLE EXPIRATION DATE DESPITE BEING VACUUM PACKAGED. I COMPLAINED AND IN THE END THEY OFFERED TO REFUND THE TRUFFLED CATALAN AND THE BISBE BLANC BUT THE REFUND DOES NOT ARRIVE AFTER 5 OR 6 DAYS, IF I DO NOT RECEIVE IT THIS WEEK I WILL FILE A COMPLAINT WITH PAYPAL FOR THE RESOLUTION CENTER TO DECIDE AND FOR NOW WITHDRAW THE PAYMENT OF THE TOTAL ORDER, NOT JUST FOR THE TWO PIECES THAT WERE OFFERED TO ME, REGARDS
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Javier G.
Rating: 1 out of 5
following a purchase from 30/03/2025
In the drawing, they accompanied it with cheese and fuet. My surprise is that 3 bars of nougat arrived... a disappointment!!!
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Pierre S.
Rating: 4 out of 5
following a purchase from 27/03/2025
For delivery a bit long this time
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Carlos Luis P.
Rating: 4 out of 5
following a purchase from 06/04/2025
Transport on time and the shoulder is well, happy overall
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Ana Isabel S.
Rating: 3 out of 5
following a purchase from 29/03/2025
The website has a wide variety of products and gives confidence, the shipments are fast and come well packaged.
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Maria Angeles O.
Rating: 1 out of 5
following a purchase from 03/04/2025
The shoulder is very salty, I sent a request for return or exchange several days ago and it has not been attended to, they haven't even bothered to reply to me. I will not buy again
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Daniel Z.
Rating: 1 out of 5
following a purchase from 02/04/2025
A total of 2800 grams arrived. You say they should arrive between 2900 and 3300.
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Javier M.
Rating: 1 out of 5
following a purchase from 02/04/2025
The ham is salty and does not have the expected quality
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Miguel J.
Rating: 1 out of 5
following a purchase from 02/04/2025
The product is advertised as acorn-fed Iberian. It is not, it is commercially called black label, well it comes without the required label. Poorly cured. I definitely will not buy any product from this company again.
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David G.
Rating: 1 out of 5
following a purchase from 28/03/2025
I always buy ham here and other things but the ham that has arrived is not of the same quality as before, being the same product purchased previously
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Cesar P.
Rating: 1 out of 5
following a purchase from 27/03/2025
The product is of low quality, I highly doubt it is cebo shoulder, and it is also super tender. I feel deeply deceived.
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Pedro M.
Rating: 4 out of 5
following a purchase from 28/03/2025
The service and shipping are good. They change prices from one week to another, like during sales.
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Teresa A.
Rating: 1 out of 5
following a purchase from 02/04/2025
The Desire ham is very salty. This is not the first time we have bought, and we have always been satisfied, but this time we cannot say the same. What a shame.
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Jose R.
Rating: 4 out of 5
following a purchase from 25/03/2025
ok
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José Antonio L.
Rating: 3 out of 5
following a purchase from 22/03/2025
It's good, a bit dry for my taste.
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Miguel R.
Rating: 1 out of 5
following a purchase from 31/03/2025
Dry, hard, and bad. HORRIBLE!!
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Miguel Angel B.
Rating: 4 out of 5
following a purchase from 01/04/2025
We just started the ham, initially the curing is good, the slices of ham are well dried, good aroma and good flavor, very good value for money. Initially very satisfied with the purchase. We will repeat.
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Borja F.
Rating: 1 out of 5
following a purchase from 18/02/2025
Don't trust them at all, I have made several orders and the shoulders are smaller than indicated and the last order was a dry and hard shoulder, I call by phone and they never answer, they tell me they will make the exchange and it's a lie, they don't exchange the product, SCAMMERS, cheap is expensive
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Antonio R.
Rating: 4 out of 5
following a purchase from 30/03/2025
Everything perfect
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Fernando M.
Rating: 4 out of 5
following a purchase from 28/03/2025
The shipment took a little while for being in the same province
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Alberto G.
Rating: 3 out of 5
following a purchase from 30/03/2025
The ham is salty.
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Jesus H.
Rating: 3 out of 5
following a purchase from 17/03/2025
The truth is that the shoulder was very very good, too bad it had a lot of waste, in fact it hardly lasted me anything.
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José Antonio C.
Rating: 4 out of 5
following a purchase from 19/03/2025
Very good ham, as always fantastic price quality
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Ana C.
Rating: 4 out of 5
following a purchase from 26/03/2025
Happy with the service and quality, arrives in 24 to 48 hours
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Juan Carlos L.
Rating: 1 out of 5
following a purchase from 21/03/2025
Small, hard, dry, salty, I want my moneyyyyyyy
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Amador A.
Rating: 4 out of 5
following a purchase from 26/03/2025
The ham has a very good flavor, I think it will last me little
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Jordi C.
Rating: 3 out of 5
following a purchase from 18/03/2025
The ham is good but, for my taste, it is too dry.
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Manuel R.
Rating: 1 out of 5
following a purchase from 26/03/2025
I will say it comes dry and salty and they told me they would change it and I am still waiting for them to change it. Then I will give my opinion. Regards
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Asepeyo Victor G.
Rating: 1 out of 5
following a purchase from 25/03/2025
100% Iberian shoulder black label, it arrived dry, I could only get ham from the leg, I had to remove it. It was dry to the eye, a shame that they serve hams like this
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Miguel M.
Rating: 1 out of 5
following a purchase from 25/03/2025
Very bad, the shoulder is very hard, I have sent two emails to customer service and they have ignored me
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