JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.
The delivery was perfect. But today I opened the ham and it is super dry and rancid. The other 2 that my sisters kept are the same. The last 2 orders were legacy shoulder from El Pozo and very good. These cannot be eaten. I have requested a refund
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Antonio N.
Rating: 1 out of 5
following a purchase from 25/03/2025
Is this ham according to the advertisement 100% Iberian? Well, the pig it belonged to has never smelled an acorn, nor substitutes, not even close. I have bought hams of much higher quality for that price.
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Gonzalo G.
Rating: 3 out of 5
following a purchase from 24/03/2025
Unfortunately, it is not the quality I expected, I was surprised by the low price for an acorn ham. Seeing the expiration date (May 2025) I understood, the fat was somewhat yellowish and the good flavor it would have had in November 2024 (packaging date) has completely dissipated. I would not repeat the purchase. Best regards.
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Gabriel R.
Rating: 1 out of 5
following a purchase from 21/03/2025
A shame, they send me an unaged author ham, you can stick your finger in it. They don't answer my phone at any time, I left a message and they don't call me back. I opened a case with PayPal to get my money back
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Jose Miguel R.
Rating: 4 out of 5
following a purchase from 22/03/2025
Evaluation in several points: 1-. Order and shipping 5/5 (the order arrived in perfect condition and well wrapped in its box) 2-. Product price 5/5 (with the promotional offer it was very well priced) 3-. Product quality 2/5 (the product in this case shoulder 100% Iberian acorn-fed, came quite tender, lacks flavor and salt, lacks curing) Average rating 4/5
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Manuel C.
Rating: 4 out of 5
following a purchase from 16/03/2025
Well.....acceptable quality price
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Antonio A.
Rating: 1 out of 5
following a purchase from 23/03/2025
It was short on weight and curing, I had bought before and it was normal but this order was not - thanks - for your interest -
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Juan Carlos C.
Rating: 1 out of 5
following a purchase from 14/03/2025
Pork cracklings made into puree and low-quality sliced ham
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Mónica C.
Rating: 1 out of 5
following a purchase from 12/03/2025
The shoulder is very salty, impossible to eat
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Alfredo H.
Rating: 1 out of 5
following a purchase from 17/03/2025
It is supposed that the weight of the ham would be 4 kilos and that is how they announce it, minimum guaranteed weight, weighed on two digital kitchen scales and both gave less than 3900 grams
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Victor Manuel F.
Rating: 4 out of 5
following a purchase from 11/03/2025
About the Product: It is balanced. About the Order: 12 days of waiting to receive it
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Francisco R.
Rating: 1 out of 5
following a purchase from 12/03/2025
PART OF THE ORDER CAME DEFECTIVE.
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Lokearte A.
Rating: 4 out of 5
following a purchase from 15/03/2025
Everything correct.
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Jose A.
Rating: 1 out of 5
following a purchase from 09/03/2025
I already sent an email. I sent it. GLS did not let me change the delivery destination as I normally do on Amazon when I am not home. I had to go to an industrial area 25km away to pick it up. Because I was not home. According to GLS, it could not be changed and left at the GLS store 50 meters from my house, because it was an order blocked by you. Only in hand. I do not publish it on Trustpilot because I do not want to bother anyone.
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Mar S.
Rating: 1 out of 5
following a purchase from 18/03/2025
In the last order placed, the expiration date is very close on 5/5/25, something that has never happened to me and when trying to contact the company, it is impossible because the voicemail is full, making it impossible to leave a message to get a response.
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Carolina C.
Rating: 1 out of 5
following a purchase from 10/03/2025
The order took longer than stated on the website. The slices are too thick and the ham is salty. This is the second time this has happened to me. I will not buy again
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Ángela P.
Rating: 1 out of 5
following a purchase from 17/03/2025
Very bad, I bought a lot with an Iberian shoulder (according to the photo and video on the page) and the one I received is normal. The cheese that comes is not even similar and I try to contact them and they do not answer the phone.
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Mariola P.
Rating: 3 out of 5
following a purchase from 17/03/2025
Ok
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Cristina P.
Rating: 1 out of 5
following a purchase from 12/03/2025
They come with 10 packets... The quality... is like when you buy ham in the supermarket in a blister, because this Iberian shoulder has little... I will not buy again even as a joke. I feel totally scammed!!
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Jose G.
Rating: 4 out of 5
following a purchase from 13/03/2025
very good
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José Manuel M.
Rating: 4 out of 5
following a purchase from 14/03/2025
Very good, but for my taste a bit salty.
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Antonio G.
Rating: 3 out of 5
following a purchase from 06/03/2025
Shoulder with good flavor but high bacon content.
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Juan Carlos M.
Rating: 4 out of 5
following a purchase from 16/03/2025
Very good quality, well packaged and fast delivery
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Ana Esperanza E.
Rating: 3 out of 5
following a purchase from 14/03/2025
The purchasing process has been good. The ham lacks quite a bit of curing.
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Jorge Juan M.
Rating: 4 out of 5
following a purchase from 13/03/2025
Excellent order and products.
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Carolina C.
Rating: 3 out of 5
following a purchase from 06/03/2025
Precisely because of the ham. TOO MUCH BACON. It seems they were specifically chosen for me. Only TWO are saved that have a reasonable proportion of fat. I will use less than half of the weight. Regards.
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Jesus N.
Rating: 1 out of 5
following a purchase from 12/03/2025
I was not sent the order I placed, it is not right to send similar products without my prior consent (even if they are of equal or better quality)
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Roberto C.
Rating: 4 out of 5
following a purchase from 11/03/2025
-
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Joaquín Vicente V.
Rating: 4 out of 5
following a purchase from 10/03/2025
Very good flavor
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Rodrigo N.
Rating: 1 out of 5
following a purchase from 09/03/2025
The ham is very soft and does not correspond to the quality offered. It does not even come close to the curing months indicated. I am waiting for them to tell me how I can return it.
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Angel C.
Rating: 4 out of 5
following a purchase from 07/03/2025
the ham is very good well cured with very good flavor the fat tasty overall good ham
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Gonzalo M.
Rating: 1 out of 5
following a purchase from 08/03/2025
They sent me a shoulder weighing 3.6 kilos instead of the one I ordered weighing 4.5 to 5 kilos.
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Imanol Z.
Rating: 1 out of 5
following a purchase from 10/03/2025
Quite dry shoulder, I would not buy it again.
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Alfredo O.
Rating: 3 out of 5
following a purchase from 08/03/2025
Shoulder with excess fat, I have experience with shoulders and this one has about 30% more than average.
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Josep S.
Rating: 4 out of 5
following a purchase from 08/03/2025
My order arrived, and it was very good, I will repeat.
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Sergio R.
Rating: 3 out of 5
following a purchase from 06/03/2025
I have bought 3 times on the website and in 2 of the purchases, the pieces I bought had an obvious excess of bacon, which considering the weight of both, the amount that was wasted and therefore could not be consumed, was excessive. The flavor, in both cases, met the quality of the product.
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Pedro P.
Rating: 1 out of 5
following a purchase from 06/03/2025
The ham weighs 4 kg, the fat 2 kg, the bone 1.5 kg, in summary 80€ for half a kg of ham if you want to throw money away, perfect option...
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Atipico Conford Food Sl N.
Rating: 1 out of 5
following a purchase from 08/03/2025
It is poorly cured, very soft, I will not buy more
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Manuel M.
Rating: 4 out of 5
following a purchase from 08/03/2025
Normal and acceptable, a bit dry.
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Jose Carlos M.
Rating: 3 out of 5
following a purchase from 25/02/2025
The shipping was very fast but the carrier delivered it 2 days late.
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