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J
Rating: 4 out of 5
Everything is okay... to put a downside... it took a week for the order to arrive.
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Customer reviews of JamónyPaletilla
Trust Attestation
8,6
/10
Overall rating: 8,6 out of 10
Based on 12 125 published reviews
Summary of reviews
JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.
Reviews 1, 3 and 4 stars
Reset filtersP
Rating: 4 out of 5
Good quality price as well as the way of wrapping the product for shipping. I will buy again.
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M
Rating: 4 out of 5
Everything perfect!!!!
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R
Rating: 1 out of 5
I felt scammed when having ordered two shoulders of 4k to 4.5k, I received two female shoulders of 3.5k each, they literally stole my ham
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J
Rating: 3 out of 5
A little dry the shoulder.
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E
Rating: 1 out of 5
They sent me a vacuum-packed shoulder with the green tie from the year 2018, which makes no sense being in 2025. In the same order, I bought a shoulder with the red tie and I also had to return it because it had a lower weight than paid.
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P
Rating: 3 out of 5
The ham excessively fatty and the cheeses with oil are half the weight of the Christmas ones and at the same price, how come and this with a 10% discount?. This is the second ham I have bought, both with excess fat.
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M
Rating: 3 out of 5
The product is of good quality, but regarding the speed of shipping, it has been poor since I received it at my home more than 10 days after placing the order when the shipping information on the website indicates that the delivery time in the peninsula is 24-48 hours. Improve that delivery service or change the information on the deadlines so that customers know what to expect.
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F
Rating: 1 out of 5
On this occasion, in the center of the ham, there was something black, large, that we had to remove and look at, it was big.
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A
Rating: 1 out of 5
The order arrived incomplete and they do not respond to my calls or messages, lamentable post-sale management
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I
Rating: 1 out of 5
It has an excessive proportion of fat.
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X
Rating: 4 out of 5
Everything very good, ham and cheeses: But be careful with the expiration dates. Best regards.
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I
Rating: 3 out of 5
The shoulder took 1 week and with the preferred consumption expired 2 months ago, very good in flavor, still worth buying it.
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P
Rating: 4 out of 5
Good ham and good quality-price. I recommend it.
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I
Rating: 3 out of 5
Being my first order, I cannot fully assess the quality of the product, as we have partially tried the products. Initially, everything seems to be of very good quality. But the order took a long time to be prepared and shipped and also one product received was not the one requested. I hope that in a future order, if there is one, we do not have these problems. Thank you.
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F
Rating: 3 out of 5
It's fine, but not what I expected for its price.
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C
Rating: 3 out of 5
This is the second time that the presumed arrives in the broken plastic bag. Or its wide needs better bags.
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J
Rating: 4 out of 5
It is not as I wanted. It is a bit too salty. And it is also for consumption soon.
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M
Rating: 1 out of 5
I have had problems returning a product that was not in good condition
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J
Rating: 4 out of 5
Everything has been very good. The ham was just right and also the delivery time. We will contact again. Thank you.
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A
Rating: 4 out of 5
.. good
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P
Rating: 1 out of 5
I buy 'Iberian acorn' salami and chorizo and the label comes as Iberian, in addition to being of such poor quality that I doubt it is Iberian, I claim and their response is that it is labeled by the distributor, why do they sell it as Iberian acorn?? I request a refund because apart from the deception I do not like it and I am still waiting. Conclusion: poor customer service, misleading advertising, I will not buy again.
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C
Rating: 3 out of 5
Too bad! poorly packaged order so broken, damaged or dented oil cans! sent email with photos for inconvenience but no response from them!
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L
Rating: 1 out of 5
This is rancid (yellow) unpleasant taste and very salty. Very disappointed
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D
Rating: 3 out of 5
This time after many orders with you the shoulder came with several packets with a lot of fat, I wrote an email commenting on what happened and to this day I am still waiting for a response.
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B
Rating: 4 out of 5
It arrived very quickly.
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M
Rating: 4 out of 5
Good purchase.
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J
Rating: 1 out of 5
They advertised Iberian shoulder black label, that is, maximum quality and what I received is of much lower quality. I feel deceived.
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T
Rating: 1 out of 5
I buy shoulder on promotion. I start it on Friday, February 21. The shoulder is excessively cured, and, in my opinion, salty. I dig through the shoulder to try to find a better area. Difficult. I call customer service, explain the problem, they ask for photographs. I send photographs. They respond today and tell me that I have consumed more than 10% and that the manufacturer does not accept the return. It is not true that I have enjoyed more than 10% since what I cut was dry and salty. I did not like the solution :(
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R
Rating: 4 out of 5
Satisfied. Good quality-price ratio.
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R
Rating: 3 out of 5
My last order ham benito I don't like next time ham or iberian shoulder. benito ham is a cheap serrano ham.
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M
Rating: 1 out of 5
They changed the brand of the shoulder that I ordered
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F
Rating: 1 out of 5
The quality of the product is not as expected. I have known Jamones Benito for more than 40 years and the subsequent separation into Anselmo Benito and Ibéricos Benito. It has lost a lot.
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M
Rating: 1 out of 5
Honestly, it has been a huge disappointment. What should be gourmet Iberian is not even close, it is not even sure to be Iberian, and the gourmet slicing is machine-made and that's it. As I said, what a disappointment, obviously I will not repeat and I totally advise against it. The pity is that I ordered 20 packets of 100 grams, because it was supposed to be the boneless shoulder. And I have 17 left, which for what each one has cost me, seems like armed robbery. Anyway, I hope this review can help someone not to make the same mistake I did.
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J
Rating: 4 out of 5
Speed and service.
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A
Rating: 4 out of 5
Good quality and price.
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B
Rating: 1 out of 5
MAX 50% OF THE HAM IS FAT, IF YOU TELL ME WHERE I CAN SEND A VIDEO, I WILL SEND IT, BUT IT TASTES VERY GOOD.
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A
Rating: 4 out of 5
Good presentation, good quality, price can be improved.
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E
Rating: 1 out of 5
It is a shoulder full of fat.
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R
Rating: 1 out of 5
I placed orders on Friday and Saturday, the following Friday Nacex calls me to arrange a delivery for Monday, that delivery company has no seriousness or shame, it is the second time they have done this to me, I feel bad because Jamón and shoulder have good products but with that delivery company it is impossible to buy food products.
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