Customer reviews of JamónyPaletilla

Trust Attestation
8,6 /10
Overall rating: 8,6 out of 10
Based on 12 125 published reviews

Summary of reviews

JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.

Reviews 1, 3 and 4 stars

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Fernando G.
Rating: 1 out of 5
following a purchase from 19/01/2025
I have ordered several times, this is the second time I order the ham in packets, the other time I threw away 4 or 5 packets because when I opened them they were bad, now in this order I have 5 packets and I already had to throw away 2 that were in bad condition when opened, this time I took photos in case they are interested, thank you.
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Alberto F.
Rating: 3 out of 5
following a purchase from 18/01/2025
I bought 4 pieces of loin, approximate weight per unit 0.5 kg. Actual weight, of the 4, with packaging '1.7'. This is the second time this has happened. The product is undoubtedly good, that's why I give 3 stars
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Miguel B.
Rating: 4 out of 5
following a purchase from 29/12/2024
Fast delivery. Good product, but not as good as the last purchase
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Jose Moises F.
Rating: 4 out of 5
following a purchase from 19/01/2025
The last 5 jotas ham left much to be desired. Full of bacon, a bit salty, and certainly not the quality I expected. I have bought 100% Iberian pata negras without jotas, much richer. I won't return it out of laziness, but I should return it.
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Sergio Luís M.
Rating: 1 out of 5
following a purchase from 08/01/2025
All good.
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Adrian C.
Rating: 1 out of 5
following a purchase from 16/12/2024
Very hard shoulder when I put it on the ham holder, impossible to eat, a shame to have to opine like this about a company that sells online. Don't buy, it's a scam.
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Luis S.
Rating: 4 out of 5
following a purchase from 15/01/2025
The shoulder is very good although with a bit of excess bacon
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Carmen G.
Rating: 1 out of 5
following a purchase from 14/01/2025
I ordered it boneless and I didn't know they would give it to me like a book that I can't slice. Besides, I find it salty.
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Josue L.
Rating: 1 out of 5
following a purchase from 15/01/2025
Nefasta doesn't know how to claim by email or phone, they sell the product and you just manage on your own.
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Cesar B.
Rating: 3 out of 5
following a purchase from 13/01/2025
The shoulder was between 7 and 7.5, and weighed 7.1, a bit tight
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Antonio S.
Rating: 4 out of 5
following a purchase from 14/01/2025
Very good shoulder in taste. Very pleasant color and creamy texture. Recommendable It has been the "field" variety
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Maria A.
Rating: 3 out of 5
following a purchase from 06/12/2024
The order was quite delayed
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David P.
Rating: 1 out of 5
following a purchase from 08/01/2025
I have successfully purchased several times. This time, very poorly cut, too thick the cut and not well polished before cutting, so it is full of tendons and bark.. Very bad.
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Maribel D.
Rating: 1 out of 5
following a purchase from 13/01/2025
Due to a problem with the transport company, the product has not arrived. It has been a horrible and unpleasant experience dealing with the transport company, GLS. I request that you proceed with the return of the purchase as soon as possible.
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Josep Llagostera Casas C.
Rating: 4 out of 5
following a purchase from 10/01/2025
Everything has been very correct and punctual.
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Marisol L.
Rating: 1 out of 5
following a purchase from 12/01/2025
I did not like it.
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José S.
Rating: 4 out of 5
following a purchase from 04/01/2025
The net yield of the slicing suspiciously low in relation to the weight of the piece.
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Oscar V.
Rating: 1 out of 5
following a purchase from 05/12/2024
Quality of the "black label" ham is terrible.
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Emilio Manuel F.
Rating: 1 out of 5
following a purchase from 04/01/2025
None of the hams I ordered were worth it, one was very raw and the other super cured, able to claim and make a return and nothing, in the end two gifts I made to look bad but that's it, one and no more...
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Delia F.
Rating: 3 out of 5
following a purchase from 24/12/2024
Lately they come undercured and with a lot of fat
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José Francisco G.
Rating: 3 out of 5
following a purchase from 26/12/2024
The lardons came undercooked, broken and were not vacuum sealed. That's why I'm not satisfied.
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María M.
Rating: 1 out of 5
following a purchase from 01/01/2025
I wrote an email that has not been answered. In it, I explained that I have purchased several times and everything was fine, except this time, that I bought a ham along with a Sánchez Romero Carvajal loin, and the loin had to go to the trash. It was inedible, dry, hard, with a strange taste. A lot of disappointment, it was a Christmas gift.
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Montserrat S.
Rating: 4 out of 5
following a purchase from 02/01/2025
Quite good ham with good flavor
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Mari Carmen R.
Rating: 1 out of 5
following a purchase from 27/12/2024
They sent me a ham instead of a jamón, now let's see if they give me a solution, I don't understand.....
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Fernando M.
Rating: 3 out of 5
following a purchase from 24/12/2024
Hello, I have taken the same pieces of ham several times and the last one has much less flavor and when you cut it, it doesn't sweat like on previous occasions. I'm sorry to say it, but the ham hasn't arrived as tasty as in previous orders. Regards
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Antonio V.
Rating: 4 out of 5
following a purchase from 19/12/2024
Good product, and fast shipping. It's a shame that something so essential for this type of thing, like being able to select the shipping to a friend, failed... Even trying to contact by phone and email... in the end, my order arrived to me and I had to resend it again.
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Mercedes C.
Rating: 4 out of 5
following a purchase from 25/12/2024
The quality is great, very well packaged and regarding the delivery, one must think that these are days of heavy traffic. An 8 out of 10.
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Esteban S.
Rating: 3 out of 5
following a purchase from 29/12/2024
This was my first order. Regarding the company, I have no complaints. The request, receipt, and delivery of the order were perfect, good professionals. However, the product leaves much to be desired. Packs of different qualities, rather basic, it seems like cheap serrano shoulder. Some all fat, others very cured and dry. We have been disappointed.
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Oscar T.
Rating: 1 out of 5
following a purchase from 27/12/2024
I am still waiting, the transport company tells me it has been delivered. Nothing has arrived here. The ID that the transport company indicates for who picks up the package is not mine.
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Juan Carlos B.
Rating: 3 out of 5
following a purchase from 25/12/2024
For the same price, you could have had higher quality products
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Maria A.
Rating: 1 out of 5
following a purchase from 06/12/2024
Terrible service, the order did not arrive and it is impossible to contact you, we tried by phone and by email, no response, unacceptable, I was left without the product and without my money. I do not recommend it. Worse than the worst.
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María L.
Rating: 1 out of 5
following a purchase from 26/12/2024
The discount that appeared on the website has not been applied.
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José F.
Rating: 1 out of 5
following a purchase from 25/11/2024
I received a ham of lesser weight than what I paid for. They told me they would refund the difference, I am still waiting after 1 and a half months and they do not respond to emails, voice messages, or calls. Last time I buy.
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Juan L.
Rating: 1 out of 5
following a purchase from 18/12/2024
No news about my order, no response from your side, it is useless.
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Montse F.
Rating: 3 out of 5
following a purchase from 15/12/2024
This time it turned out quite dry
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Pablo C.
Rating: 1 out of 5
following a purchase from 17/12/2024
The ham I purchased was mostly fatty. In addition to sending an email and not responding.
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Sergio R.
Rating: 1 out of 5
following a purchase from 19/12/2024
I ordered two Iberian hams and two cular sausages and only the two hams arrived, you can call and send emails and they do not respond to either, I consider the money lost, it is a shame.
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Christian C.
Rating: 1 out of 5
following a purchase from 23/12/2024
I still have not received the order and it is impossible to communicate with the company.
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Mª Del Mar S.
Rating: 4 out of 5
following a purchase from 30/11/2024
Good delivery. It was a gift for my son and satisfaction with the product.
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Iluminada F.
Rating: 3 out of 5
following a purchase from 15/12/2024
It has more fat than ham
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