English 
Français 
Español 
A
Rating: 4 out of 5
Everything correct.
Translated reviews
Customer reviews of JamónyPaletilla
Trust Attestation
8,6
/10
Overall rating: 8,6 out of 10
Based on 12 125 published reviews
Summary of reviews
JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.
Reviews 1, 3 and 4 stars
Reset filtersM
Rating: 4 out of 5
Good prices and good shipping.
Translated reviews
P
Rating: 4 out of 5
Bad luck!.... The purchased shoulder is delicious but will not last long as a large part of it has come out very, very fatty.
Translated reviews
E
Rating: 3 out of 5
The shipping had a lot of lies from the carrier, that I went and there was no one, up to three times, I don't understand the need to lie, just saying that it will be delivered later is infinitely better. The shoulder, well normal, 100% acorn-fed and from Huelva, is good, but the meat is a bit dry, not worth celebrating. In general, the merchandise is not bad, the world of ham can turn out excellent or regular, but the way the shipping and the response from customer service is very bad. Order it 15 days in advance..
Translated reviews
M
Rating: 4 out of 5
It arrived on time and the correct weight.
Translated reviews
J
Rating: 1 out of 5
I have not received my order placed in November and charged to my account.
Translated reviews
R
Rating: 1 out of 5
I have not received all the requested merchandise. I tried to call, but no one ever answers, neither by phone nor by email.
Translated reviews
D
Rating: 4 out of 5
Good flavor and good price. A bit more cured, but very tasty.
Translated reviews
A
Rating: 1 out of 5
The shoulder came with too much fat, I bought the 5-6 kg one and in the end, it hardly has any meat. We wasted half the shoulder removing fat to get to the meat.
Translated reviews
J
Rating: 4 out of 5
-
Translated reviews
J
Rating: 1 out of 5
I sent an email complaining that the cheeses weigh less than indicated on the website and I have not received a response yet.
Translated reviews
O
Rating: 1 out of 5
I have been comparing shoulders for a while, the last one, they sent me one inferior to the one I bought, even without a seal.
Translated reviews
J
Rating: 1 out of 5
Null customer service.
Translated reviews
D
Rating: 1 out of 5
Unfortunately, I have not received my order. I never received a response from customer service.
Translated reviews
M
Rating: 4 out of 5
Good
Translated reviews
J
Rating: 1 out of 5
The product did not have the required quality.
Translated reviews
C
Rating: 3 out of 5
The quality has decreased, prices have increased! And it was Black Friday!
Translated reviews
M
Rating: 1 out of 5
The treatment I received was terrible, more than 7 emails, I don't know how many calls and no one answers. The order arrived two days late. And when I asked what happens if the ham is not good, or is salty, or something..... no one has told me anything. So I am very, very disappointed with the treatment.
Translated reviews
L
Rating: 3 out of 5
The order arrived well, but the ham lacks curing, perhaps because this time I ordered one of 5 Kg, in other occasions I ordered the 4 kg ones and they were well cured.
Translated reviews
N
Rating: 1 out of 5
Disastrous product, I have made the complaint, the refund process for consumer protection should be expedited, thank you.
Translated reviews
C
Rating: 1 out of 5
Where is my goods? My order has not arrived yet. The UPS tracking does not work.
Translated reviews
R
Rating: 1 out of 5
Quite a reduced shoulder with very little meat. They were for two gifts, and they are still laughing at me. Unfortunately, I would not order here again.
Translated reviews
M
Rating: 3 out of 5
We have always been very happy with the orders made, but this time the Christmas sliced IBERIAN ham shoulder is too tender. We prefer it drier, oily, and juicy. Regards, Manel Rubio
Translated reviews
A
Rating: 3 out of 5
I am disappointed with this last order, while usually everything is fine, 4 bags were not well sealed and some seemed underfilled.
Translated reviews
I
Rating: 3 out of 5
Nothing to do with the last orders, it does not have the same quality and is poorly cured, in fact I sent an email to see if we can resolve it.
Translated reviews
M
Rating: 1 out of 5
Very poorly packaged products, I received the lot with all the nougats crushed, a disgrace.
Translated reviews
E
Rating: 1 out of 5
Incorrect product received, and they are not managing the return of the goods or the money.
Translated reviews
F
Rating: 4 out of 5
Everything is very good
Translated reviews
M
Rating: 4 out of 5
I haven't tried it, I hope it's like the ones I bought from El Pozo, they were very tasty, I hope the same. Speed and pleasure.
Translated reviews
M
Rating: 4 out of 5
Very good
Translated reviews
J
Rating: 3 out of 5
The cheese and chorizo are extraordinary. The shoulder is very dry and hard.
Translated reviews
J
Rating: 1 out of 5
They gave me a sliced ham of 50% Iberian when I bought 100% Iberian.
Translated reviews
C
Rating: 3 out of 5
Very tender and quite salty. It does not indicate the designation of origin.
Translated reviews
D
Rating: 4 out of 5
Products received correctly. Terrible delivery service, I recommend using another company in the future.
Translated reviews
L
Rating: 3 out of 5
The ham is good but not amazing. For the price it has, I expected it to be better. Very expensive for what it is. A bit dry.
Translated reviews
M
Rating: 1 out of 5
I will not buy anymore nor will I advise my family and friends. They have not been very correct in their phone or email attentions and there was a delay in the order and the product was not very good.
Translated reviews
H
Rating: 3 out of 5
This time the order did not go well. The ham is salty, the bones are not vacuum packed. I made a complaint and they ignored it.
Translated reviews
J
Rating: 4 out of 5
I give 4 stars because I haven't had time to use it with my family.
Translated reviews
M
Rating: 4 out of 5
They are good for buying lots but not for ordering individual items like cheeses.
Translated reviews
M
Rating: 3 out of 5
I was disappointed with the shoulder. I would rather say it is a good cellar shoulder. We did not notice the Iberian flavor. It was good but I would not buy it again for that price (62.5 €, the price of many 50% Iberian cebo shoulders).
Translated reviews