Customer reviews of JamónyPaletilla

Trust Attestation
8,6 /10
Overall rating: 8,6 out of 10
Based on 12 125 published reviews

Summary of reviews

JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.

Reviews 1, 3 and 4 stars

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A
Agusti M.
Rating: 4 out of 5
following a purchase from 17/11/2024
Everything is okay
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Elisa M.
Rating: 1 out of 5
following a purchase from 18/11/2024
Two of the 4 packages arrived without vacuum, and the ham was dry and quite salty.
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Veron A.
Rating: 4 out of 5
following a purchase from 11/11/2024
three three good! humm delivery time a bit long
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Miguel Angel D.
Rating: 3 out of 5
following a purchase from 18/11/2024
The order arrived quickly, in two days perfectly, but it arrived wrong and I have been trying to contact by phone for several days and they do not answer the calls, you can only leave a message and they do not call you back.
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Jose F. H.
Rating: 4 out of 5
following a purchase from 24/10/2024
Very good
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Manuel Daniel P.
Rating: 4 out of 5
following a purchase from 17/11/2024
The transport company a bit informal
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Patricia M.
Rating: 1 out of 5
following a purchase from 16/11/2024
I am very disappointed, the cheese wedge comes incomplete. I have already communicated this, I hope for a response and at least the delivery of a new piece as an apology.
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Ramon C.
Rating: 4 out of 5
following a purchase from 11/11/2024
The product is fabulous, the shoulder is excellent, very tasty. Bravo. Regards until next time.
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Jean Claude F.
Rating: 3 out of 5
following a purchase from 16/11/2024
First ham fabulous but second disappointment.
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Dolores C.
Rating: 1 out of 5
following a purchase from 08/11/2024
Everything is very good.
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Javier S.
Rating: 4 out of 5
following a purchase from 09/11/2024
Yes it arrived, but when putting all the products with the ham in the cardboard box, some like the nougat were hit and broken, it would be necessary to protect them as the jar of asparagus was wrapped, that's the only downside.
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Antonio M.
Rating: 3 out of 5
following a purchase from 12/11/2024
Ok
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Ramon F.
Rating: 1 out of 5
following a purchase from 14/11/2024
NOT VERY GOOD PRODUCT QUALITY.
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Teodoro L.
Rating: 4 out of 5
following a purchase from 13/11/2024
Everything very good, but the fuet very soft.
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Fco Javier C.
Rating: 1 out of 5
following a purchase from 14/11/2024
Since I received the order partially on Monday and communicated that the loin was missing, no one has contacted me.
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Julia María B.
Rating: 4 out of 5
following a purchase from 14/11/2024
Good selection of products.
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José María R.
Rating: 1 out of 5
following a purchase from 12/11/2024
I received a product that does not correspond to what I ordered... after claiming, they have not yet responded to me about it.
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Fernando H.
Rating: 3 out of 5
following a purchase from 11/11/2024
Quality price is good, the weight of some sausages is not as offered.
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Francisco A.
Rating: 3 out of 5
following a purchase from 07/11/2024
The ham is good, but... The slicing is not adequate, as there is no way to take slices one by one. You can only eat by cutting with a knife, as it compacts so much that it becomes a fused piece. Next time I would buy it as a whole ham.
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Angeles O.
Rating: 3 out of 5
following a purchase from 11/11/2024
It is very salty.
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Antonio E.
Rating: 1 out of 5
following a purchase from 11/11/2024
They sent me a shoulder of lower weight than the offer and what is worse, they do not pay attention or provide any solution.
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Augusto P.
Rating: 3 out of 5
following a purchase from 11/11/2024
The delivery company did not notify me of the delivery, when they called me I was 5 minutes away by car and the delivery person refused to wait for me, after 2 days of waiting I had to go in person to pick up the order.
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Nadia U.
Rating: 1 out of 5
following a purchase from 11/11/2024
The ham has no taste, a great disappointment, I give it one star because I can't give it less.
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Rafael C.
Rating: 1 out of 5
following a purchase from 08/11/2024
I understand that you are not inside the packages.... but calling a piece of raw meat in a vacuum pack a shoulder is shameless. And the Iberian bacon at 12 euros per kilo (in the neighborhood I buy it 6 euros cheaper) tastes like old! I don't know how you can market a product like this. I ordered to try (thank goodness I ordered little). It is clear that I will never buy again.
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Daniel Alberto S.
Rating: 3 out of 5
following a purchase from 11/11/2024
Shipping was more or less fast. Good prices. But in this case, the shoulder is dry and a bit bland.
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Juan Carlos C.
Rating: 3 out of 5
following a purchase from 10/11/2024
The ham is a bit hard but it is good.
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Henri Ignace B.
Rating: 4 out of 5
following a purchase from 31/10/2024
Good products at a good price with shipping within the expected time.
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Angel S.
Rating: 3 out of 5
following a purchase from 11/11/2024
I expected the shoulder to be of better quality, with the 40% discount it was a price that even so I would not buy it again, without that discount it would be extremely exaggerated. "100% acorn-fed Iberian...???"-- without more. I brought several colleagues to compare with some cebo, others 100 acorn-fed.... and we saw it on par with the 50% Iberian cebo.
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Jorge M.
Rating: 1 out of 5
following a purchase from 07/11/2024
Incomplete order. With a review pending what is missing. And I no longer know what is missing and it is paid for. If they couldn't serve it, return the corresponding part.
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Javier A.
Rating: 4 out of 5
following a purchase from 05/11/2024
I ordered a ham shoulder that said it was between 2 and 2.5 kg and it doesn't reach two, otherwise good.
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M Montserrat B.
Rating: 3 out of 5
following a purchase from 01/11/2024
The shoulder is not bad but it is very dry.
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Estíbaliz M.
Rating: 3 out of 5
following a purchase from 03/11/2024
Hello, well the first time very good, the other not so much, there are packages that only have fat and do not taste very good to be honest.
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Sara H.
Rating: 3 out of 5
following a purchase from 31/10/2024
The salchichón arrived without vacuum and the order took 1 week to arrive, it had not been like this on other occasions.
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Jose A.
Rating: 4 out of 5
following a purchase from 30/10/2024
Everything correct, very happy.
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Carlos P.
Rating: 1 out of 5
following a purchase from 29/10/2024
excellent quality. fast delivery
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Evangelina R.
Rating: 4 out of 5
following a purchase from 29/10/2024
This batch is coming out a bit salty.
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Jesus R.
Rating: 1 out of 5
following a purchase from 31/10/2024
The Navidul ham is very salty. I will never order from them again. I request to unsubscribe as a customer.
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Javier N.
Rating: 4 out of 5
following a purchase from 30/10/2024
Correct delivery and good quality/price ratio.
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Josep A.
Rating: 1 out of 5
following a purchase from 02/11/2024
I still haven't received anything!!! They used to provide good service but lately it leaves much to be desired!!
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Víctor A.
Rating: 1 out of 5
following a purchase from 02/11/2024
You have lost a customer thanks to MRW, but you also don't put in much effort.
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