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J
Rating: 4 out of 5
The flavor is spectacular although there is an important area that is only bacon, although very tasty
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Customer reviews of JamónyPaletilla
Trust Attestation
8,6
/10
Overall rating: 8,6 out of 10
Based on 12 125 published reviews
Summary of reviews
JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.
Reviews 1, 3 and 4 stars
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Rating: 1 out of 5
I ordered a shoulder of 4.5 to 5 kilos, the one I received weighed 4.200 and was drier than the mojama, I do not recommend it at all
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D
Rating: 4 out of 5
I had a problem with the shipment but that was the courier company's fault, the quality of the product is very good but the shoulders were too hard
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C
Rating: 4 out of 5
Delivery as requested and delivered quickly even though the destination was the Paris region. Thank you
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J
Rating: 1 out of 5
The shipment I received from this company is not satisfactory, the acorn shoulder has come very hard and the acorn loin has come underweight according to what was advertised
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F
Rating: 3 out of 5
I am not completely satisfied. I expected something else.
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V
Rating: 1 out of 5
This is the second time I get a bad loin packet, but it will be the last.
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J
Rating: 1 out of 5
I bought 1 kg of cracklings and they were excessively hard, at the limit of edibility. I will not make more orders at Jamón and Paletilla
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M
Rating: 3 out of 5
The shoulder is good but I expected to find it better in taste. I have bought this brand before and it has never disappointed me, that 'grip' that stays in the throat when you savor it, this one did not have it. I must say that I negatively value the tracking of the order, there is no way to track it because there is no tracking number. The website says that UPS is the transport agency and in the end, it was brought by Nacex.
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J
Rating: 4 out of 5
It is in very good condition to enjoy it. We will come back for another next time.
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J
Rating: 4 out of 5
Very good quality corresponding to the price
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C
Rating: 1 out of 5
It is salty
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D
Rating: 1 out of 5
Hello, I bought something that should be good but I still haven't received it! We passed on Friday, September 20, but I wasn't home. I immediately rescheduled the delivery for Monday, September 23, but I had to call because they had a truck breakdown. It is September 25 and I am afraid of what I will receive. I am not happy and if everything is spoiled I will throw everything in the trash and I will ask for a refund because we are not talking about a normal package but about perishable goods. Best regards, David
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F
Rating: 3 out of 5
Sirs, a 100% acorn-fed Iberian ham should not be salty and hard, not excessively but it should be better than it is.
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M
Rating: 1 out of 5
One of the hams was rotten inside.
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M
Rating: 1 out of 5
Disappointment For the first time I bought deboned shoulder and nowhere was it explained that it would be sent without bone.
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P
Rating: 3 out of 5
The order came with only three bones and very small ones.
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F
Rating: 4 out of 5
The price and weight were not clear
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D
Rating: 1 out of 5
The shipping with GLS was terrible, I indicated delivery in the afternoon and still they returned in the morning. I had to drive to pick it up in San Fernando from the Vallecas expansion. Good product, expensive service for what it is.
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A
Rating: 4 out of 5
As always good quality and fast shipping
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J
Rating: 4 out of 5
I recently bought a batch of sliced Iberian shoulder and it is quite tasty, it also comes with a piece of Duroc loin and some small pieces of ham for cooking. Served quickly and without problems. The price is in line with the product. For my taste, it lacks some aging but well it is.
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A
Rating: 4 out of 5
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N
Rating: 1 out of 5
I have not received the ordered products I sent an email and no one has replied.
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J
Rating: 3 out of 5
So far, I have made several purchases and I am very happy, but in the last batch, the knife did not come, I claimed it and I still don't know anything.
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C
Rating: 1 out of 5
To date, I have not received any response regarding the complaint I made about how the sausage package arrived punctured and consequently not fit for consumption, which means I bought something in bad condition and could not consume it. I am really angry with the customer service, which leaves a lot to be desired.
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M
Rating: 3 out of 5
I like it a little more cured.
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G
Rating: 1 out of 5
The shoulder was dry and tasteless.
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S
Rating: 1 out of 5
Bad the ham that I ordered, field-fed ham one hundred percent Iberian breed is not what they sent me, it is a Retinto all crossed with Duroc, I will not buy more hams at Jamón y Paletilla.
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C
Rating: 4 out of 5
Very good, very good quality-price ratio
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M
Rating: 4 out of 5
Excellent. Very good quality-price relationship.
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P
Rating: 3 out of 5
I ordered the product sliced by knife and they sent it to me in one piece, I will leave it until I find a slicer, I cannot do it due to reduced mobility, then I cannot comment on the quality at the moment, but on the service, yes, thank you and greetings.
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A
Rating: 4 out of 5
The shoulder 100% Iberian very good flavor, although the piece has a high fat percentage, I removed a lot of bacon. I should have noted that I wanted the bones, because otherwise they don't give them.
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N
Rating: 1 out of 5
This is my first and last purchase on your site. You chose to deliver abroad with DPD which is the worst delivery company in France. I paid €10 and lost 3 days including 2 days of leave to finally pick up my order far from my home. Too bad because the cheese is good. One piece of advice: if you want to sell outside of Spain, do not use DPD anymore or it will discourage your future foreign customers.
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A
Rating: 4 out of 5
Very good in flavor. Maybe a bit dry but surely that's why it was on sale
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M
Rating: 1 out of 5
I have bought hams by pieces before and it went well. This time I used the cutting service for the first time and the amount they sent me does not correspond to a ham of 6.5-7 Kg.
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E
Rating: 3 out of 5
A little dry.
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R
Rating: 4 out of 5
I really like the cured meats and sending them vacuum packed seems like a great idea, I will buy again.
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C
Rating: 3 out of 5
Fast service, very good customer attention. But I think it is essential to know the ingredients of what you buy... it would be good if they were listed on the website.
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J
Rating: 3 out of 5
It is very good in taste but very dry.
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J
Rating: 3 out of 5
Good. But the previous one I bought was better.
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