Customer reviews of JamónyPaletilla

Trust Attestation
8,6 /10
Overall rating: 8,6 out of 10
Based on 12 125 published reviews

Summary of reviews

JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.

Reviews 1, 3 and 4 stars

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A
Andrés B.
Rating: 4 out of 5
following a purchase from 22/03/2024
Product in accordance. Shipping needs improvement. Box received broken of poor quality and punctured to the mesh that protects the piece
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Jorge P.
Rating: 4 out of 5
following a purchase from 17/03/2024
From the company a ten and very good, but from the delivery company a zero, they took 5 days for delivery, when it was 24-48 hours Thank you
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Xavi L.
Rating: 3 out of 5
following a purchase from 15/03/2024
One of them a little salty. Quality price good
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Miguel E.
Rating: 1 out of 5
following a purchase from 18/03/2024
Frankly, I am very disappointed. It has been a shoulder full of bacon and with hardly any lean. That is to say, I paid for a kilo of bacon at about 15 €. It seemed like a scam to me because I am sure that the 'master ham makers' know very well if the piece is balanced or is all fat. The only one who is pleased is my dog. I will not recommend this place.
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José María V.
Rating: 4 out of 5
following a purchase from 16/03/2024
On-time delivery of the order.
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Nacho P.
Rating: 3 out of 5
following a purchase from 14/03/2024
I expected the product to come in a gift box as it appeared in the photo, since the purchase was for gifting to some friends, and it was not like that. Regarding the quality, I cannot comment because I have not tried it.
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Jose R.
Rating: 3 out of 5
following a purchase from 16/03/2024
Other times the ham has been better, this time it is a little dry but generally good
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Felipe T.
Rating: 1 out of 5
following a purchase from 10/03/2024
I did not receive my order so I had to request a refund, which has already been refunded to me. Due to a serious problem with GLS Transport
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Jose Luis F.
Rating: 3 out of 5
following a purchase from 11/03/2024
It is quite salty, the truth is that this is the first time I have this problem and I have already bought quite a few shoulders from you.
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Agustin M.
Rating: 4 out of 5
following a purchase from 13/03/2024
Everything is fine
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Manu T.
Rating: 3 out of 5
following a purchase from 08/03/2024
I expected better quality
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Maria Dolores R.
Rating: 1 out of 5
following a purchase from 08/03/2024
Everything perfect as always
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Valentin M.
Rating: 1 out of 5
following a purchase from 08/03/2024
Unacceptable
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Alberto M.
Rating: 1 out of 5
following a purchase from 09/03/2024
It never arrives at the described address
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Francisco O.
Rating: 4 out of 5
following a purchase from 02/03/2024
THE credit card autocomplete does NOT WORK on the website, via app. It hangs on the CSV
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Juan Ignacio A.
Rating: 4 out of 5
following a purchase from 06/03/2024
It has a rather dry part, so that area is very hard
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Delia F.
Rating: 3 out of 5
following a purchase from 09/02/2024
They took much longer than what they stated (1 month). They did not give me any compensation for it
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Juan Francisco G.
Rating: 1 out of 5
following a purchase from 04/03/2024
I still have not received the order.
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Juan Manuel L.
Rating: 4 out of 5
following a purchase from 27/02/2024
The black label ham has a good flavor but I must say it is different from the flavor of the cebo or acorn ham, which I personally prefer
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Jose Miguel M.
Rating: 4 out of 5
following a purchase from 29/02/2024
I am very happy with the product received. Price-quality very good. The ham is delicious.
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Amaya L.
Rating: 3 out of 5
following a purchase from 24/02/2024
I found the shoulder a bit greasy
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Jose G.
Rating: 4 out of 5
following a purchase from 27/02/2024
Fast shipping, the ham maybe a little dry; it will take more to assimilate it, lol.
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Jaume P.
Rating: 3 out of 5
following a purchase from 25/02/2024
the black label ham from Benito is not Iberian pork
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Francisco H.
Rating: 1 out of 5
following a purchase from 24/02/2024
Very poor quality of the product I bought!!! The shoulder packets are not at all 50% Iberian breed with a red label..!!! Very disappointed
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Joan S.
Rating: 1 out of 5
following a purchase from 19/02/2024
I received 2 packets of ham in poor condition. I reported it, they offered to refund me for the defective material, I opted for this option and they have not refunded me anything.
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João G.
Rating: 4 out of 5
following a purchase from 13/02/2024
Highlight the price/quality important when choosing. Cure to the point Very tasty ham
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Manuel S.
Rating: 3 out of 5
following a purchase from 23/02/2024
Well from a shoulder of 4 to 4 1/2 kilos. What only arrived were 13 packets, not reaching 150 grams each. I get a small amount of ham. That said, it is good, but 2 packages full of pieces, if it comes little and with pieces, it doesn't work, does it leave you???
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Cristobal M.
Rating: 3 out of 5
following a purchase from 23/02/2024
Everything perfect. Thank you
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Ibon C.
Rating: 4 out of 5
following a purchase from 23/02/2024
Unbeatable quality-price but compared to a 100% Iberian it lacks strength in the perfect salt flavor for me perfect a bargain
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Ramon S.
Rating: 1 out of 5
following a purchase from 23/02/2024
I think they should not deceive the customer, this is the fourth time I buy from them and next time I will not do it until they guarantee what they advertise, this time they advertised one thing and sent another different.
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Armando C.
Rating: 1 out of 5
following a purchase from 21/02/2024
Very good
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Fernando R.
Rating: 4 out of 5
following a purchase from 21/02/2024
Good products at an affordable price. Speed in delivery
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Jose Diego G.
Rating: 3 out of 5
following a purchase from 16/02/2024
Excellent price but it turned out a bit salty.
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Juan Carlos G.
Rating: 4 out of 5
following a purchase from 17/02/2024
The ham is not very good
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Javier C.
Rating: 4 out of 5
following a purchase from 16/02/2024
Improvement needed
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David G.
Rating: 3 out of 5
following a purchase from 16/02/2024
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Jose Antonio O.
Rating: 4 out of 5
following a purchase from 16/02/2024
Good product. Perfect balance quality/price.
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Fernando R.
Rating: 3 out of 5
following a purchase from 12/02/2024
The order arrived quickly but the quality was lower than I expected
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Juan Carlos F.
Rating: 4 out of 5
following a purchase from 13/02/2024
Everything is fine except that a package of bones came without the vacuum. It feels like it has opened or lost the vacuum. It is not known if during transport or before.
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Carlos R.
Rating: 1 out of 5
following a purchase from 08/02/2024
They didn't notify me when they were delivering the order, if no one arrives ??? Order rejected by the delivery person, as happened with the previous order. Thank you.
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