JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.
Good service, but I ordered a ham in slices and not all the slices are from the same ham, and the bones are a sample of the bones contained in a ham.
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Luis Jose F.
Rating: 1 out of 5
following a purchase from 27/12/2023
The order came with a week and a half delay. The ham is good and tasty
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Pedro Pablo P.
Rating: 3 out of 5
following a purchase from 24/11/2023
I bought a shoulder that was very good, but when buying the ham of the same brand, the latter came quite raw. I understand it can be complicated to see, but in this case the ham was ordered boneless and the person who will debone it should have noticed that the curing of this ham was not correct. I have always bought in this store without problems.
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Maite V.
Rating: 3 out of 5
following a purchase from 11/01/2024
4
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Santiago P.
Rating: 4 out of 5
following a purchase from 09/01/2024
The shipping has been fast. I don't give 5 stars because of the shipping costs
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Luis H.
Rating: 3 out of 5
following a purchase from 30/12/2023
Delivery on time. Product in good condition. Packaging completely destroyed (it was for a gift).
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Cirilo C.
Rating: 3 out of 5
following a purchase from 30/12/2023
The taste is fine, but the lean meat, in general, I find too hard and tough.
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Nikolaj L.
Rating: 4 out of 5
following a purchase from 31/12/2023
Thank you very much
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Ernesto G.
Rating: 3 out of 5
following a purchase from 16/11/2023
Good service and delivery. With the ham, I am dissatisfied. This is the second one I ordered and the first one was much better, this last one is too dry and very little marbled.
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Mapi L.
Rating: 1 out of 5
following a purchase from 16/12/2023
Due to lack of stock, they did not meet the delivery date and also called the wrong person to inform them of what had happened (without calling me first) It seems to me a HUGE FAILURE, in addition to calling the person they shouldn't have called, they also did not meet the date they told me. That said, the products are very good, without a doubt, good decision!
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Jose Manuel G.
Rating: 4 out of 5
following a purchase from 23/12/2023
The order arrived quickly..the ham is good but there are tastier ones for being a pata negra...excellent price quality
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Juan Antonio S.
Rating: 4 out of 5
following a purchase from 25/12/2023
Everything is correct
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Fernando F.
Rating: 1 out of 5
following a purchase from 23/12/2023
The purchased shoulder of poor quality. This year the purchase was a disaster. Poor quality.
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Sara F.
Rating: 3 out of 5
following a purchase from 24/12/2023
It is hard and salty. I have bought other hams from that brand and I have never had this issue.
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Fernando M.
Rating: 3 out of 5
following a purchase from 20/12/2023
The shoulder is very good but I am fed up with bacon, I have photos, thank you.
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Jose Manuel A.
Rating: 1 out of 5
following a purchase from 22/12/2023
Very good ham
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Empresa Bassos G.
Rating: 3 out of 5
following a purchase from 21/12/2023
The shipment was quick, but the invoice is not correct and I have written to them 3 times requesting that they change the tax details and they do not respond.
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Javier R.
Rating: 4 out of 5
following a purchase from 23/11/2023
It's worth buying from them
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Francesc M.
Rating: 1 out of 5
following a purchase from 24/11/2023
We bought 15 batches of shoulders and in 1 of them the small sausages and cheese were missing. We sent an email explaining what happened and they haven't even bothered to respond to the incident. Poor after-sales service
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Manuel P.
Rating: 3 out of 5
following a purchase from 10/12/2023
Everything very well, better than expected for the price. I recommend buying.
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Ivan P.
Rating: 3 out of 5
following a purchase from 21/12/2023
Very good, great quality.
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Eduardo I.
Rating: 4 out of 5
following a purchase from 19/12/2023
Initially this is already trying the ham and so far it is good and at its curing point, I hope it stays like this until the end, very fast and secure delivery. Good experience with Jamón and Paletilla, this is not the first purchase I make, I will continue buying for their good service.
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Francisco Jose P.
Rating: 3 out of 5
following a purchase from 24/11/2023
The package arrived open, three items were missing, two weeks later they sent me two of them after I complained, the third one I have given up as lost.
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Marisa V.
Rating: 4 out of 5
following a purchase from 17/12/2023
Good product and good service. I will continue buying.
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Carlos A.
Rating: 1 out of 5
following a purchase from 11/12/2023
Product in bad condition, and they do not take responsibility
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Ana Maria E.
Rating: 4 out of 5
following a purchase from 14/12/2023
Order delivered within the indicated time. Adjusted prices. Interesting offers.
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Rústicas G.
Rating: 1 out of 5
following a purchase from 18/12/2023
The order was not delivered on time despite having indicated that it was essential
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José Antonio S.
Rating: 3 out of 5
following a purchase from 14/12/2023
The product arrived with dents or scratches on the board, due to poor packaging, when I buy something the first thing I expect is for it to arrive with better packaging, not as if it were a returned product (which may be the case). Other than that, the product meets its functions well.
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Francisco José B.
Rating: 1 out of 5
following a purchase from 11/12/2023
I am still waiting for a Iberian acorn loin order to be picked up for return, it arrived hard with stone
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Victoria C.
Rating: 1 out of 5
following a purchase from 13/12/2023
ON THIS OCCASION, VERY SALTY, BADLY CUT AND BAD PRESENTATION. IT IS 5J THAT'S WHY I BUY IT, FOR THE SUPPOSED GUARANTEE. I HAVE BEEN CALLING SINCE DECEMBER 21, THEY DO NOT ANSWER THE PHONE OR THE MESSAGES SENT
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Maria Teresa S.
Rating: 1 out of 5
following a purchase from 18/12/2023
This evaluation is exclusively about this last order I made. The rest of the orders, in my opinion quite a few, have been satisfactory and without any problem. I only refer to this last order, where the ham that was sent to me is hard and dry...
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Rafael L.
Rating: 4 out of 5
following a purchase from 18/12/2023
It was for a king
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Franciscisco N.
Rating: 1 out of 5
following a purchase from 19/12/2023
THE DELIVERY WAS SHAMEFUL ALL THE BOXES BROKEN
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Pedro M.
Rating: 1 out of 5
following a purchase from 16/12/2023
A package got lost, the Navidul ham tasteless, no flavor
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Sonia G.
Rating: 1 out of 5
following a purchase from 18/12/2023
They sent me a cheese I didn't order, of lesser weight and they say it's of the same quality and that in another order they will refund the weight difference. I request a return and they do not respond. The Jabugo shoulder is very hard and dry. I won't buy more!!!
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Maite V.
Rating: 1 out of 5
following a purchase from 13/12/2023
4
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María Belén P.
Rating: 1 out of 5
following a purchase from 05/12/2023
The ham packages do not say where they are from, they do not bring identifying labels, I also ordered a batch of Los Romeros de Jabugo and they sent me another from Ecija, nothing worth buying, it's a scam.
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