Customer reviews of JamónyPaletilla

Trust Attestation
8,6 /10
Overall rating: 8,6 out of 10
Based on 12 125 published reviews

Summary of reviews

JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.

Reviews 1, 3 and 4 stars

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M
Maria Dolores R.
Rating: 1 out of 5
following a purchase from 11/07/2023
Fast shipping and very good ham
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Carlo M.
Rating: 4 out of 5
following a purchase from 12/07/2023
Excellent
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María Del Valle Nara G.
Rating: 4 out of 5
following a purchase from 10/07/2023
The product is good, but I was not allowed to leave a note because it was a gift and they did not know who had sent it. On the other hand, I asked them to modify the invoice and a week has passed and it still hasn't arrived. Regards,
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Antonia O.
Rating: 4 out of 5
following a purchase from 09/07/2023
The relationship between quality and price is excellent and the service is unbeatable
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Miguel A P.
Rating: 1 out of 5
following a purchase from 09/07/2023
Fast and good quality
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Daniel G.
Rating: 3 out of 5
following a purchase from 05/07/2023
Good ham
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Jesús N.
Rating: 3 out of 5
following a purchase from 29/06/2023
The Janos is spectacular!!! But I was very annoyed that I waited 6 days for the order. And 4 calls to claim it
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Ricardo P.
Rating: 3 out of 5
following a purchase from 05/07/2023
5
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Julio H.
Rating: 1 out of 5
following a purchase from 03/07/2023
Very dry and salty
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Moncho V.
Rating: 1 out of 5
following a purchase from 01/07/2023
The carrier is terrible, ctt express will not send me anything anymore. Also, I don't understand how you changed from having the perfect GLS service. Best regards
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Manuel S.
Rating: 4 out of 5
following a purchase from 30/06/2023
Seems like a serious company
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Romain R.
Rating: 3 out of 5
following a purchase from 05/07/2023
The quality of the products is very good and conforms to the description. What leaves something to be desired is the packaging of the products. Because the cheeses we ordered arrived all crushed due to the weight of the goods in the package. It's a shame. Putting bubble wrap to cushion the products against each other would help reduce or eliminate this risk. I am disappointed especially since my pre-orders were compliant.
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Patricia G.
Rating: 1 out of 5
following a purchase from 14/06/2023
I received it unwrapped in an envelope and logically put in a box, you can imagine. I wrote more than 15 days ago and have received no response
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Joan A.
Rating: 4 out of 5
following a purchase from 02/07/2023
Good
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Manuel I.
Rating: 4 out of 5
following a purchase from 27/06/2023
good service and regarding the quality very good in relation to its price
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Mikel P.
Rating: 4 out of 5
following a purchase from 28/06/2023
I bought the boneless shoulder and the packs are fine, but I thought they were going to send me all the bones of the shoulder and I only received three, the bag of cubes a bit scarce. I also bought a pack of shoulder cut with a knife and I thought it was a bit past, meaning it had been cut for quite some time.
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Yolanda G.
Rating: 1 out of 5
following a purchase from 25/06/2023
The cheeses arrived squashed. I sent you photos.
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Marta P.
Rating: 4 out of 5
following a purchase from 25/06/2023
Good
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Manuel D.
Rating: 4 out of 5
following a purchase from 22/06/2023
My order was very good, too bad some cheeses at the end of the page like the PINTO extreme ones are marked as out of stock on the website
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Manuel S.
Rating: 4 out of 5
following a purchase from 22/06/2023
it's very raw
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Jose Antonio M.
Rating: 4 out of 5
following a purchase from 26/06/2023
The order and the product were fine, the delivery was bad, I wasn't home and instead of calling by phone to see what to do, the delivery person threw the product over the fence and left it in the sun.
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M
Manuel J.
Rating: 3 out of 5
following a purchase from 25/06/2023
Correct quality-price ratio
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Jesús C.
Rating: 1 out of 5
following a purchase from 20/06/2023
The product is not what I ordered and very very raw, it does not respond to my complaint
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Dámaso Q.
Rating: 4 out of 5
following a purchase from 20/06/2023
Good service!!!
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Manuel Angel P.
Rating: 4 out of 5
following a purchase from 20/06/2023
Excellent flavor and curing. The downside is that I ordered a shoulder of 4.5 to 5 kg. and the one I received weighed 4.3 kg.
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Rocio J.
Rating: 4 out of 5
following a purchase from 15/06/2023
Very juicy shoulder and very good flavor
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José María R.
Rating: 3 out of 5
following a purchase from 16/06/2023
Everything perfect
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Antoni M.
Rating: 1 out of 5
following a purchase from 15/06/2023
Everything correct and good.
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Jose Antonio I.
Rating: 3 out of 5
following a purchase from 08/06/2023
Good flavor but it is much harder than at its point or soft. Let's see now that I will turn it over how it comes out.
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Manuel R.
Rating: 1 out of 5
following a purchase from 14/06/2023
I placed the order on a Wednesday and it only arrived on Monday, it spent the whole weekend in a warehouse of the carrier without refrigeration. I am still afraid that the blood sausages or sausages will cause us a reaction. If they do not guarantee delivery the next day, they should change carriers or choose one that guarantees the cold chain. I don't know if I will buy again
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Jose Maria C.
Rating: 4 out of 5
following a purchase from 12/06/2023
fast shipping
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Jose Ramon R.
Rating: 4 out of 5
following a purchase from 13/06/2023
Good quality for being 50% Speed in delivery
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Jose Antonio T.
Rating: 3 out of 5
following a purchase from 10/06/2023
I expected more weight in the quantity of the shoulder since it did not reach 1.200 kg when the ham was almost the same weight and its price was much cheaper
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Jose Luis R.
Rating: 3 out of 5
following a purchase from 10/06/2023
The shoulder has come out very salty
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Antonio C.
Rating: 3 out of 5
following a purchase from 01/06/2023
the shoulder salty and too dry
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Joan B.
Rating: 1 out of 5
following a purchase from 05/06/2023
Pk
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Jordi F.
Rating: 3 out of 5
following a purchase from 01/06/2023
The shoulder is a little dry.
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Gabriel M.
Rating: 4 out of 5
following a purchase from 04/06/2023
THEY DO NOT RESPOND TO QUESTIONS WHEN PLACING THE ORDER
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María Del Carmen L.
Rating: 4 out of 5
following a purchase from 02/06/2023
Good quality and good flavor. Good quality-price ratio
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Maria Teresa V.
Rating: 4 out of 5
following a purchase from 03/06/2023
The shoulder, this time I wanted to try a new brand and although the flavor is tasty, it doesn't seem like acorn, it reminds me more of a ham from Teruel, without D.O.
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