Customer reviews of JamónyPaletilla

Trust Attestation
8,6 /10
Overall rating: 8,6 out of 10
Based on 12 125 published reviews

Summary of reviews

JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.

Reviews 1, 3 and 4 stars

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J
Jose Luis A.
Rating: 4 out of 5
following a purchase from 06/12/2021
I received the ham and ordered it DEBONED and packaged in four pieces when we started it was salty as hell
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Juan Fernando N.
Rating: 1 out of 5
following a purchase from 22/12/2021
The shoulder had no flavor. I regret the purchase.
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Jesús C.
Rating: 1 out of 5
following a purchase from 22/11/2021
Bad, after making a complaint they offered the return of the products that did not arrive. I tried to contact by phone and after not succeeding I wrote again. The order was 4 products. And 3 arrived, one of them duplicated and two did not arrive. In the end, they have not responded to my complaint. I do not recommend this store.
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Jesus Manuel R.
Rating: 4 out of 5
following a purchase from 21/12/2021
Everything is fine
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Adolfo N.
Rating: 4 out of 5
following a purchase from 21/12/2021
The order was for a gift and although I haven't approved it, I've been told that the ham was very good
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Roberto H.
Rating: 4 out of 5
following a purchase from 11/12/2021
Good
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Guillermo A.
Rating: 4 out of 5
following a purchase from 20/12/2021
They sent me the wrong product, but with a call and two days of waiting, they changed it for the correct one.
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Lucia A.
Rating: 3 out of 5
following a purchase from 13/12/2021
The product is tasty and of quality but it arrived green with mold, on the hoof and the outer part. It did not happen to me with the 10 veins. Next year, I will return to the usual product.
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Juan Manuel D.
Rating: 1 out of 5
following a purchase from 22/11/2021
Poor quality product and "dry", a shoulder that cannot be eaten. They did not change the product but told me they would refund 20% but they didn't do that either. I do not recommend buying anything from this company, it is not reliable or serious.
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Elisabeth H.
Rating: 4 out of 5
following a purchase from 20/12/2021
The shipping was fast and the ham has a good taste. Thank you
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Angel C.
Rating: 4 out of 5
following a purchase from 20/12/2021
Good products and fast shipping
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María Jesús V.
Rating: 1 out of 5
following a purchase from 17/12/2021
It is raw, very little cured.
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Manuel Jacinto D.
Rating: 1 out of 5
following a purchase from 21/12/2021
I had problems with a cheese. I wrote to them but they do not respond. I will not buy again.
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Emili V.
Rating: 4 out of 5
following a purchase from 19/12/2021
good price/quality relationship recommended
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Gloria R.
Rating: 4 out of 5
following a purchase from 19/12/2021
It is delicious, only we found a lot of white fat
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Sussana O.
Rating: 1 out of 5
following a purchase from 13/12/2021
The flavor of the shoulder is very good, but it is very dry on both sides.
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Aitor D.
Rating: 4 out of 5
following a purchase from 18/12/2021
It's awesome
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Rafael R.
Rating: 3 out of 5
following a purchase from 16/12/2021
As for the delivery, everything was correct as always but I had already bought this Benito black label shoulder and this time it does not seem Iberian or acorn-fed, very dry and salty. The truth is that I am dissatisfied with the product on this occasion
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Jesus B.
Rating: 1 out of 5
following a purchase from 17/12/2021
The box arrived all broken and damaged, I sent an email notifying it and I am still waiting for a response. The Navidul four seasons ham is super salty, practically inedible, I will never buy again on this page, totally disappointed.
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João C.
Rating: 4 out of 5
following a purchase from 19/12/2021
Very good
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Juan Angel J.
Rating: 1 out of 5
following a purchase from 17/12/2021
In this last order of two shoulders, one of 100% Iberian feed from Legado El Pozo, which was raw meat........ basically, and the other with a lot of fat, I am not very satisfied.
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Alberto G.
Rating: 4 out of 5
following a purchase from 18/12/2021
Good service and very good taste.
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Jose Luis R.
Rating: 1 out of 5
following a purchase from 04/12/2021
Disappointed, very hard I could not get a decent plate for Christmas Eve, and I had to buy it sliced in the store, I will not recommend you to anyone.
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Ramon P.
Rating: 4 out of 5
following a purchase from 11/12/2021
Always satisfied, I will buy again.
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Maria S.
Rating: 1 out of 5
following a purchase from 10/12/2021
It has been a disappointment. Until now those of us who had ordered, very well, but this last ham, dry, past its time, the fat rancid and it did not have a pleasant taste. This is not a melon, a ham can be guessed when it is past its time. There it is, no one can eat it.
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Luis V.
Rating: 4 out of 5
following a purchase from 14/12/2021
The shoulder was very good. It was as I expected. They sent it in 3 days. Very very fast. It's not a 5 because of the price, which is expensive.
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Fco Javier P.
Rating: 3 out of 5
following a purchase from 14/12/2021
I ordered a boneless shoulder and it came poorly vacuum-packed, this is not the first time it has happened to me in some other order.
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Fernando R.
Rating: 3 out of 5
following a purchase from 17/12/2021
Everything is fine except that the ham is not sufficiently cured as it has an excess of bacon and the ham itself is a bit raw.
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Carmelo T.
Rating: 4 out of 5
following a purchase from 15/12/2021
The shipping took a few more days than expected. The products have been very good. If it is at this price again, it is likely that I will repeat.
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Victorio M.
Rating: 1 out of 5
following a purchase from 17/12/2021
I bought several Benito selection author hams during the year 2021 and I have to say that this last one disappointed me a lot, I expected to have the same quality as in previous purchases but the truth is that I was disappointed.
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Joan T.
Rating: 3 out of 5
following a purchase from 14/12/2021
The recipient should be better differentiated from the one who pays the bill (name and address). It should not automatically take it from the recipient's address
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Neus E.
Rating: 4 out of 5
following a purchase from 21/11/2021
The shoulder is good, it has a good taste, but the packaging was bad, out of 14 packs, 5 had lost the vacuum
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Jesús G.
Rating: 4 out of 5
following a purchase from 10/11/2021
Very good quality price relationship
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Aniello D.
Rating: 4 out of 5
following a purchase from 26/11/2021
good shoulder and timely delivery
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Juan Jose C.
Rating: 4 out of 5
following a purchase from 14/12/2021
Spectacular flavor. Excessively cured
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Cristina V.
Rating: 4 out of 5
following a purchase from 14/12/2021
Very good quality
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David A.
Rating: 1 out of 5
following a purchase from 17/12/2021
I received my order on time but instead of receiving 100g ham envelopes they sent me 80g.
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Concepcion S.
Rating: 4 out of 5
following a purchase from 13/12/2021
Fast delivery, good quality price relationship
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María José B.
Rating: 3 out of 5
following a purchase from 03/12/2021
Delivery is a bit slow and it is difficult to get them to answer the phone. The quality of the products is very good.
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Juan José Ú.
Rating: 4 out of 5
following a purchase from 16/12/2021
Very good and well weighed.
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