Customer reviews of JamónyPaletilla

Good quality-price relationship and correct delivery in the indicated time.

We gave two hams to clients, and since they are trusted people they told us that they are dry and not worth buying. Regards.

It came out very raw, can I return it?

Now shipping is charged and it says that from 50 euros it is free, they do not send the shipping tracking to the email, other than that everything is perfect.

100% cebo legacy, I am talking about a shoulder, I was very disappointed since apart from being a bit salty it was not tasty, a lot of bacon, it is really a shame but it cannot be returned because I did not have time since we are at Christmas,

I opened the "ham" on the day of arrival and noticed that the boneless ham was covered with a foul-smelling yellow substance, I sent them the photos and pointed out that it might be spoiled due to poor preservation, their response was: "We cannot know what substance you are referring to in your email nor what may have happened, what we guarantee is that it left our facilities in a completely correct and impeccable manner". And then nothing else. As a result, I removed a good part of the ham, inedible. In recent years I had made several purchases, but this is the last time. They are not reliable.

I have never seen a ham with so much fat, I would say that 80% was fat, I sent photos proving what I say and they don't even bother to respond.... I am deleting my account, I will not buy here again, WHAT A SCAM.

The website has errors when placing orders and making payments

Everything perfect. Thank you

Good morning, I did not receive the order and the customer service was terrible.

Good shoulder, but not reaching the level of 20 years ago

I will order again

Excessively salty, I will claim it, it's unacceptable that a Joselito is delivered like this.

Very dissatisfied with the product, I bought a 100% Iberian ham with the black tie, hence my purchase and the product arrived without the tie that certifies the quality of the products and who knows what type of ham you have supplied us.

It does not have the quality I expected, very dry and salty, for being a 5jotas ham the quality is poor. Also, I wanted to contact them by phone and there was no way. I will not buy on this website again.

I am at the beginning but it seems to be good

Second time buying and it won't be the last if I can

I thought it was 100% Iberian but it's from a white label, perhaps if the image shows the white label it wouldn't cause confusion.

good quality price ratio

The shoulder is fine, what I don't understand is how the website says shipping is free from 50€ and they charged me.

The shipment arrived late and it was not the product purchased. Customer service response is null, in short, the service is regrettable.

The ham did not turn out very good, however the ham did, a little dissatisfied with the ham.

The ham is super salty and has no taste at all, I am very disappointed.

Fast delivery service and good quality products

I have not received the order since November 29, I feel like I am being scammed.

GOOD

Order and receipt of the item were fine. But the shoulder they sent is half bacon. I am going to have some very tasty chickpeas.

Delivery on time and the product of very good quality.

The supposed Customer Service does not respond to inquiries. I consider the delivery process somewhat slow. I think they have room for improvement.

Good complete Christmas lots at a good price

I wrote them an email because my order was taking too long and they did not bother to reply. After several days and receiving my order, I opened it and my surprise is that they put in what they wanted. My order consisted of a lot of Iberian ham from Huelva, with loin and sausages from Huelva from the "prestigious brand Centelles & Buj" and they put in a ham from Benito and a loin from Benito from Salamanca. They indicate on their page that if there is any product missing they will replace it with another of equal or higher quality, but they didn't even bother to include products from Huelva (without belittling others). In conclusion, communication ZERO, shipping speed ZERO, notifying customers that those products are not available in case they send others, nothing, they just send it and that's it. I bought 3 hams this Christmas on different pages and this one gets all my negative ratings. Good luck to others with their purchase. Regards.

It was a gift, they loved it.

The order was delayed due to lack of stock.

Or this last sweet has no flavor.

Fast shipping. Packaging slightly damaged. Assembly with medium difficulty. Good price.

Some envelopes come poorly sealed

Very good products and excellent service.

Everything very good

All good, except that one of the shoulders came under the chosen weight

The carrier is slow in delivery