Customer reviews of JamónyPaletilla

8,6 /10

Based on 12 125 published reviews

5 8 381 69% 4 1 447 12% 3 786 6% 2 530 4% 1 981 8%

Summary of reviews

JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.

Reviews 1, 3 and 4 stars

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Antonio C.

Published on 16/12/2021 à 08h08 following a purchase from 06/12/2021

Quality price is fine

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Antonio Luis I.

Published on 15/12/2021 à 20h27 following a purchase from 07/12/2021

Good

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Sergio C.

Published on 15/12/2021 à 20h15 following a purchase from 07/12/2021

Good quality price ratio

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Vanessa M.

Published on 15/12/2021 à 20h08 following a purchase from 07/12/2021

Terrible.

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Martin C.

Published on 15/12/2021 à 19h12 following a purchase from 28/11/2021

I bought two 100% Iberian hams from EL POZO. In the first cut, before the ham appeared, I removed 469 grams of fat and there was more fat than ham left. They haven't responded to my complaints. I will never buy ham or ham from El Pozo again.

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Justo D.

Published on 15/12/2021 à 18h09 following a purchase from 07/12/2021

The product is very good, but the packaging of all the packages was damaged by the carrier. Since it was for a gift, it doesn't look very good in terms of presentation. If it weren't for that, I would have given 5 stars

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José Juan D.

Published on 15/12/2021 à 18h06 following a purchase from 06/12/2021

Totally disappointed.

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Juan Miguel G.

Published on 15/12/2021 à 15h47 following a purchase from 27/11/2021

As expected, very good.

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Amancio C.

Published on 15/12/2021 à 15h19 following a purchase from 21/11/2021

For the price it has, it's not bad

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Raúl S.

Published on 15/12/2021 à 11h58 following a purchase from 29/11/2021

The ham is quite dry and the meat is hard.

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Francisco V.

Published on 15/12/2021 à 03h37 following a purchase from 02/12/2021

I made a complaint because it came out very tender. I still haven't received a response.

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Angel Joaquin R.

Published on 14/12/2021 à 23h11 following a purchase from 17/11/2021

Satisfied with the speed of delivery and the quality of the ham

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Francisco B.

Published on 14/12/2021 à 20h16 following a purchase from 02/12/2021

Very good... some points of excess salt... but very very good

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Agustín Guillermo H.

Published on 14/12/2021 à 19h46 following a purchase from 30/11/2021

Disappointed.

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Isa D.

Published on 14/12/2021 à 16h09 following a purchase from 05/12/2021

The ham is very tender, I don't like it at all, it looks like meat.

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Vicente P.

Published on 14/12/2021 à 15h29 following a purchase from 29/11/2021

It tastes fine, but it has too much bacon.

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Juan Martin A.

Published on 14/12/2021 à 14h13 following a purchase from 05/12/2021

ALL CORRECT +++++++

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Alberto P.

Published on 14/12/2021 à 14h08 following a purchase from 26/11/2021

Terrible service, 17 days to receive ham, bad manners.

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Jose V.

Published on 14/12/2021 à 13h40 following a purchase from 01/12/2021

Good

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Jose Manuel M.

Published on 14/12/2021 à 08h41 following a purchase from 05/12/2021

Good taste, good salt point, good smell...

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Fernando C.

Published on 14/12/2021 à 07h06 following a purchase from 05/12/2021

I have requested a return of the product. And I still have no news that they are paying attention to me. And this evaluation message does not give me much confidence.

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Roman O.

Published on 14/12/2021 à 04h56 following a purchase from 05/12/2021

The purchase, I mean service, delivery, and everything else was fine, but the cheese is more aged than I am, and I am already of a certain age, so I won't buy cheese from you again, that's for sure. As for the ham, well, for that price, it's not bad. Cheers.

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David M.

Published on 13/12/2021 à 23h04 following a purchase from 23/11/2021

Never again!!!, the ham we bought was all fat. They do not respond to complaints and if you call they answer rudely and tell you to go to hell. Pray not to have any problems because they don't want to know anything....

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Daniel C.

Published on 12/12/2021 à 19h31 following a purchase from 25/11/2021

very disappointed with the 5J Iberian ham shoulder bought during the Black Friday 2021 campaign. It does not have the expected flavor for the price it costs.

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Carlos G.

Published on 11/12/2021 à 12h49 following a purchase from 29/11/2021

Everything very good

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Elva Lucia M.

Published on 10/12/2021 à 20h18 following a purchase from 30/11/2021

Very good

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Jose Manuel H.

Published on 10/12/2021 à 20h07 following a purchase from 28/11/2021

I AM NOT GOING TO PLACE ANY OTHER ORDER. THE SHOULDER WAS TOO DRY AND THE REST OF THE ASSORTMENT WAS NOT IBERIAN.

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Inma L.

Published on 10/12/2021 à 19h56 following a purchase from 28/11/2021

Weight very tight within the range they offer

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Genis G.

Published on 10/12/2021 à 19h19 following a purchase from 24/11/2021

The perfect shoulder, the flaw: the courier service. Nacex is one of the worst companies: they don't call when they can't find you at the address nor leave a note, you have to contact them when it should be the other way around, that they contact you. This is not the first time I have problems with them.

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Gabriel C.

Published on 10/12/2021 à 18h47 following a purchase from 29/11/2021

Terrible!! Health Alert!!! They sent me the ham with worms over half a centimeter long, totally disgusting and unhealthy. I have been claiming a refund for 1 week and they are not providing any solution. I am going to report to Health and Consumer to prevent them from scamming anyone else.

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Marcos A R.

Published on 10/12/2021 à 14h56 following a purchase from 28/11/2021

Very good flavor

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Jaime M.

Published on 10/12/2021 à 14h26 following a purchase from 25/11/2021

The products look good, as always. Although they haven't been able to be tried. It's necessary to take care of the shipments; the boxes arrive crushed, taped over, etc. Visually, it doesn't look good.

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Macarena G.

Published on 10/12/2021 à 14h19 following a purchase from 28/11/2021

They delivered it in a well-sealed cardboard box, the piece well packaged, it is of good quality with a weight of 2.250kg. Although it has turned out salty. I will buy it again with an offer. The chorizo is good.

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Manuel H.

Published on 10/12/2021 à 13h21 following a purchase from 28/11/2021

Everything perfect

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Cristian Paúl A.

Published on 10/12/2021 à 12h06 following a purchase from 29/11/2021

113 euros for a ham that was more fat than ham.

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Ignacio A.

Published on 09/12/2021 à 20h40 following a purchase from 28/11/2021

Everything correct. No problems

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Javier A.

Published on 09/12/2021 à 20h27 following a purchase from 28/11/2021

Good price but the quality is only acceptable. Not too cured and with too much salt for my taste.

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Antonio R.

Published on 09/12/2021 à 19h04 following a purchase from 28/11/2021

First time I buy the Joselito shoulder in this store... it certainly hasn't been the best I've had, weight very close to the lower limit and a lot of external fat.

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Enrique N.

Published on 09/12/2021 à 18h29 following a purchase from 26/11/2021

At least one batch came with the box damaged, and the chorizo was missing and the box of sweets was open, incomplete, and the sweets were broken.

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Uxio C.

Published on 09/12/2021 à 17h55 following a purchase from 22/11/2021

The ham arrived a week later than stipulated. They sent me a message saying it had been shipped and it was not true. The ham itself is tasty but very little cured. I don't think I will order again.

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