JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.
I already wrote them an email giving my opinion but I see they haven't seen it. The cheeses are perfect but the shoulder arrived and is totally uncured. Soft soft. The truth is I am somewhat disappointed.
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Tomas P.
Rating: 3 out of 5
following a purchase from 22/11/2021
Acceptable quality-price ratio, I will buy again.
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Frederic S.
Rating: 4 out of 5
following a purchase from 30/11/2021
It is a correct product for the price paid and the service is good.
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Luciana G.
Rating: 4 out of 5
following a purchase from 27/11/2021
Very good, both delivery time and products sent.
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Antonio A.
Rating: 3 out of 5
following a purchase from 30/11/2021
I have been ordering for several years and this has been the worst; the package was stuck in the transport agency's warehouse all through the Constitution bridge, and to make matters worse, the transport agency says they don't deliver in my area, and I had to go pick up the package myself, very bad.
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Luis P.
Rating: 1 out of 5
following a purchase from 26/11/2021
the shoulder has gone bad at the edges
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Pablo P.
Rating: 4 out of 5
following a purchase from 30/11/2021
They responded well to my complaints. Happy with the service
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Ferran R.
Rating: 4 out of 5
following a purchase from 26/11/2021
Serious and reliable business. This time the order took a little longer, but we are also in a period of high Christmas traffic
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Francisco P.
Rating: 4 out of 5
following a purchase from 26/11/2021
It meets expectations. Very tasty!!!
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Cristina A.
Rating: 4 out of 5
following a purchase from 24/11/2021
The flavor is very tasty, it is a good ham at a good price, maybe this time it came with a bit more fat
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Jorge M.
Rating: 1 out of 5
following a purchase from 08/06/2021
Disappointing. The shipping was fine, but I made a suggestion/complaint by phone and I am still waiting for a response. As you may have noticed, I have not bought again and I have found a new distributor from whom I have purchased approximately 1000 euros worth. It's Christmas!!
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José Manuel L.
Rating: 4 out of 5
following a purchase from 25/11/2021
Very good
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José Luis T.
Rating: 1 out of 5
following a purchase from 25/11/2021
The ham is very good, but the management is not, I am still waiting for them to refund the amount equivalent to the Black Friday discount that was pending to apply. Last complaint to the info email on December 1st and I still have not received a response.
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Antonio G.
Rating: 1 out of 5
following a purchase from 24/11/2021
Disappointing. The first ham order I made last October was great; it was the same as in the photo. However, this last one they sent me 2 hams that have nothing to do with it (it's not that they are bad, they are just 'normal'). It seems they 'hook' you with the first order and then send you what suits them. What a shame.
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José Ignacio C.
Rating: 4 out of 5
following a purchase from 26/11/2021
FAST AND AT AN INTERESTING PRICE, I STILL NEED TO TRY THE PRODUCT
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Jose Antonio D.
Rating: 4 out of 5
following a purchase from 09/11/2021
Very. Good everything
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Carlos A.
Rating: 4 out of 5
following a purchase from 24/11/2021
The order corresponded to what was expected
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David T.
Rating: 3 out of 5
following a purchase from 26/11/2021
Very fast delivery. The shoulder is good, although too cured. It doesn't have the black label tie.
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Matias C.
Rating: 4 out of 5
following a purchase from 26/11/2021
Hello, the ham is delicious, the chorizos and the cheese. Highly recommended and the treatment was magnificent, the purchase was easy and nothing was canceled. The only bad thing would be the shipping box... totally destroyed, it looked like a moving box and a somewhat basic presentation. Also to say that the ham arrived uncovered in the packaging due to poor handling during transport. I repeat once more... DELICIOUS AND VERY SATISFIED. I WILL BUY AGAIN and happy holidays
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Francisco Prata F.
Rating: 4 out of 5
following a purchase from 18/11/2021
Very good considering the price.
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Jose Antonio E.
Rating: 1 out of 5
following a purchase from 14/10/2021
They send a different product than the one I ordered without making any inquiry. My first and last orders.
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Juana Mª S.
Rating: 3 out of 5
following a purchase from 17/11/2021
The flavor is good, but the shoulder I received has too much fat.
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Manuel Z.
Rating: 3 out of 5
following a purchase from 24/11/2021
The ham had a lot of bacon, it's not worth it... The Iberian sausages were tasty.
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Julio D.
Rating: 3 out of 5
following a purchase from 27/11/2021
I have nothing to object about the quality of the purchased products; however, regarding the complaints about mistakes in the last shipment, the response is not being as quick as it should be in a serious company. I am waiting to resolve my complaint.
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Juan B.
Rating: 3 out of 5
following a purchase from 23/11/2021
Good ham.
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Javier R.
Rating: 1 out of 5
following a purchase from 23/11/2021
The shoulder is very little cured, I have communicated this to you and basically you told me to be lucky with the next purchase. You didn't offer me a change or a refund. I don't think I will make more purchases on this website.
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Santiago R.
Rating: 3 out of 5
following a purchase from 29/09/2021
Good product.
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Israel E.
Rating: 4 out of 5
following a purchase from 26/11/2021
speed and good customer service!!
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Miguel C.
Rating: 4 out of 5
following a purchase from 20/11/2021
Sometimes good and sometimes not so good.
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Sergio B.
Rating: 4 out of 5
following a purchase from 24/11/2021
The quality/price of the shoulder is very good. For my taste, a bit cured but the flavor is excellent.
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Gumer G.
Rating: 1 out of 5
following a purchase from 24/11/2021
I have sent 3 emails and they do not respond.. The Benito gold series ham has come out completely raw, I sent a video for them to see and no one responds to me.. Totally scammed..
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Remedios G.
Rating: 4 out of 5
following a purchase from 08/10/2021
The company is fine, the product has bugs.
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Tamara J.
Rating: 3 out of 5
following a purchase from 26/11/2021
Very good flavor, but I was left wondering if it was Iberian or Serrano; by flavor, I lean towards the first option, but the fat and marbling made me doubt.
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Diana S.
Rating: 1 out of 5
following a purchase from 26/11/2021
The ham and cheese were fine, but they did not debone the ham, as I requested and paid for. They do not respond by email and they also do not answer the phone, so I consider that money lost. Customer service is TERRIBLE.
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Presentación P.
Rating: 4 out of 5
following a purchase from 26/11/2021
The shoulder is very good and the cheese is very good too, but too dry for my taste
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Rafael C.
Rating: 4 out of 5
following a purchase from 27/11/2021
Good service. Timeliness in delivery.
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Daniel M.
Rating: 1 out of 5
following a purchase from 25/11/2021
Hello, I placed the shoulder with the hoof down and the little I have cut is hard and salty. It is the first time in my life that I have bought a shoulder or ham. I don't know if that is normal or not. Let's see when I cut more if it remains the same. Best regards.
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Julia V.
Rating: 1 out of 5
following a purchase from 18/11/2021
Very dry and salty.. All the fat is yellow.. I will never buy again
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Montserrat M.
Rating: 4 out of 5
following a purchase from 22/11/2021
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Luciano M.
Rating: 3 out of 5
following a purchase from 23/11/2021
Acceptable order execution time; now the maintenance of the hams and their care, I would have to see; my order of Navidul ham arrived with a worm hole.
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