Customer reviews of JamónyPaletilla

Excellent Quality

Excellent quality

SUPER PACKAGE VERY WELL PACKAGED SUPER PRODUCTS

A zero. I ordered a Gran Reserva shoulder from Joselito sliced and they sent me some packets of raw meat in which Joselito is not even identified. It is inedible. I demand a refund or the shipment of the product I paid for.

Fast service and quality product

Good morning. We haven't tried it yet because it arrived yesterday in the afternoon and I picked it up in the evening at the pickup point after waiting days. You have fulfilled since you sent it the next day, but from the 29th until the 5th it didn't arrive and I had to buy more ham in my locality. The GLS company did not function correctly. Last Friday, the 2nd, they reported a traffic incident and there was no problem in delivery, in fact, another company brought me another package on Friday that I had ordered on the 30th. As I said, my discontent is with the transport company. Best regards.

Simple website with a multitude of products and good price.

It did not arrive on Christmas Eve and look, I warned the family without ham and it arrived on the 26th at 8 in the morning, they woke me up from bed, imagine how funny that was for me.

I have bought on other occasions and it had never happened to me but this time I have to say that the shoulder is very salty and no one can eat it. I did not like it at all.

It does not correspond to the advertised product.

The ham is not bad in flavor but it came very dry.

Fatal, the shoulder was very salty and no one gives you a response after a thousand calls, emails sent

Everything perfect

The ham was too dry, so much that there are parts that are impossible to cut

I expect a refund, the ham is inedible and uncuttable

I ordered a batch of ham and sausages a few weeks ago and everything arrived quite quickly in one order. However, I have a problem with the black label ham I desire, the author selection that should be 30 months of curing, but with a batch date of 05/2024 the numbers do not add up. This batch should have included a wedge of smoked sheep cheese, but I only received a semi-cured one. I am trying to contact Jamón y Paletilla and there is no way. I hope to have better luck next week.

I bought a cheese and a shoulder. The cheese was very good but the shoulder was dry, fibrous, and salty.

Very good and well-cured shoulder, spectacular!!! I will buy again.

If we talk about the ham, so far spectacular, both in flavor and curing. Excellent piece.

Completely dry shoulder, nothing like the quality expected from a product at this price

I paid extra for the shoulder to be between 4.5 to 5 Kg and I received a shoulder of 4.1 Kg

Our order arrived on time, the shoulder was great!!

Everything correct and this is not the first time

It was labeled under black label although it did not have it and the shoulder was not as advertised, it lacked time, I received a label that would reach green scraping, I was quite disappointed

Very good product, I will continue buying from you

I made the purchase on 14/12, I could not contact the company until 23/12 because the ham did not arrive. It arrived on 24 just in time for dinner but the quality was not adequate, tasteless and odorless. I have requested a refund, we could not eat it, and they have not responded to me. Everything is wrong

Everything perfect, fast shipping, well packaged, and the best the exquisiteness of the product, very good, at its curing point, an unbeatable flavor, a pleasure for the palate. Thanks to the team Happy New Year

JamónyPaletilla has treated us phenomenally. Transport 10/10 at Christmas. Shoulder scandalously good. Close, correct, and resolved treatment. No objections. Thank you very much!!!!

It is not of the quality they said.

Several of the products have the expected quality, one of them cannot be said to be bad but the quality is below what I expected according to the product description. The delivery by GLS could not be worse, they sent me an email to select a delivery day between 2, I selected one of them and they came on a different day, I was not home and without making a second delivery attempt or giving me another option they sent me an email saying they had left my package at a delivery point and I had to go pick it up, but worst of all is that GLS has a delivery point in my same block 90 meters from my home and instead of leaving it there they left it much further away, the package was heavy and I had to carry it from where they arbitrarily decided to leave it and all because they did not come to deliver on the agreed day nor did they give the option for a second delivery attempt. The most likely thing is that I will not buy from Jamón y Paletilla again due to the poor delivery service.

Fast service and very good product

I have bought more than 10 shoulders this year, generally all good, in the last shipment I was disappointed because one acorn shoulder weighed less than it should have for what I paid.

Received on time. Very satisfied with the quality of the product: perfect curing, great aroma, and excellent flavor.

Very good service, the delivery arrived on time, I recommend it.

Everything perfect

I have been your customer for a long time and I have always been satisfied with my orders and your service. Keep it up and I will continue to be a loyal customer.

super fast delivery and delicious food

Weight lower than offered. Very salty, I will not eat it. Very hard, in short, for being the first time, it has gone very badly. And lastly, it took more than three weeks to arrive. Regards

As always, fast service and the product is excellent

I BOUGHT A HAM AND A LOMO SANCHEZ ROMERO CARVAJAL AT THE BEGINNING OF NOVEMBER AND ONLY THE HAM ARRIVED IN DECEMBER. I CALLED AND THEY TOLD ME IT WAS OUT OF STOCK. THEY LEFT US HANGING EVEN THOUGH THEY REFUNDED OUR MONEY. WHEN WE BOUGHT IT, THERE WAS STOCK BUT WHEN SENDING IT IN MID-DECEMBER, THERE WAS NONE. THEY SHOULD TAKE CARE OF THESE DETAILS.