Customer reviews of JamónyPaletilla

Trust Attestation
8,6 /10
Overall rating: 8,6 out of 10
Based on 12 125 published reviews

Summary of reviews

JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.

Reviews 1, 3 and 5 stars

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T
Tania C.
Rating: 5 out of 5
following a purchase from 28/11/2021
Excellent experience. The website can be improved in terms of layout and options, but it is compensated by the service.
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José Angel P.
Rating: 5 out of 5
following a purchase from 07/12/2021
It is a ham that more than meets the quality for the price it cost, I will repeat to see if I get one like this
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Vanessa M.
Rating: 1 out of 5
following a purchase from 07/12/2021
Terrible.
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Nuno T.
Rating: 5 out of 5
following a purchase from 06/12/2021
Very good
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Martin C.
Rating: 1 out of 5
following a purchase from 28/11/2021
I bought two 100% Iberian hams from EL POZO. In the first cut, before the ham appeared, I removed 469 grams of fat and there was more fat than ham left. They haven't responded to my complaints. I will never buy ham or ham from El Pozo again.
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Nicolas G.
Rating: 5 out of 5
following a purchase from 29/11/2021
As always, very good.
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José Juan D.
Rating: 1 out of 5
following a purchase from 06/12/2021
Totally disappointed.
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Pedro E.
Rating: 5 out of 5
following a purchase from 06/12/2021
Great quality! As soon as possible I will buy another!
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Davide V.
Rating: 5 out of 5
following a purchase from 30/11/2021
Perfect
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Jie W.
Rating: 5 out of 5
following a purchase from 21/11/2021
I have made several orders and everything is perfect, the hams and shoulders are delicious
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Joaquin M.
Rating: 5 out of 5
following a purchase from 22/11/2021
Simply exquisite
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Hector Ricardo F.
Rating: 5 out of 5
following a purchase from 02/12/2021
Hello, I have already bought several shoulders, some from Joselito and others from 5 Jotas, and all of them excellent, I will continue buying since I love the speed with which the shipping comes
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Lucia T.
Rating: 5 out of 5
following a purchase from 21/11/2021
excellent quality and service
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Raúl S.
Rating: 1 out of 5
following a purchase from 29/11/2021
The ham is quite dry and the meat is hard.
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Joan Eugeni B.
Rating: 5 out of 5
following a purchase from 29/11/2021
An excellent product. First we bought a shoulder, now a ham. Very good, very tasty.
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Francisco V.
Rating: 1 out of 5
following a purchase from 02/12/2021
I made a complaint because it came out very tender. I still haven't received a response.
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Manuel G.
Rating: 5 out of 5
following a purchase from 02/12/2021
Everything perfect, the order arrived in just 3 days.
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Manuel Francisco C.
Rating: 5 out of 5
following a purchase from 29/11/2021
Everything perfect. The order arrived on time and the ham was very good.
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Manuela A.
Rating: 5 out of 5
following a purchase from 28/11/2021
The ham was excellent and the service overall was a 10.
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Juan Javier R.
Rating: 5 out of 5
following a purchase from 02/12/2021
Very good service.
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Agustín Guillermo H.
Rating: 1 out of 5
following a purchase from 30/11/2021
Disappointed.
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Isa D.
Rating: 1 out of 5
following a purchase from 05/12/2021
The ham is very tender, I don't like it at all, it looks like meat.
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Vicente P.
Rating: 3 out of 5
following a purchase from 29/11/2021
It tastes fine, but it has too much bacon.
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Alberto P.
Rating: 1 out of 5
following a purchase from 26/11/2021
Terrible service, 17 days to receive ham, bad manners.
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Xavier B.
Rating: 5 out of 5
following a purchase from 05/12/2021
Service is always perfect.
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Fernando C.
Rating: 1 out of 5
following a purchase from 05/12/2021
I have requested a return of the product. And I still have no news that they are paying attention to me. And this evaluation message does not give me much confidence.
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Roman O.
Rating: 3 out of 5
following a purchase from 05/12/2021
The purchase, I mean service, delivery, and everything else was fine, but the cheese is more aged than I am, and I am already of a certain age, so I won't buy cheese from you again, that's for sure. As for the ham, well, for that price, it's not bad. Cheers.
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Paul S.
Rating: 5 out of 5
following a purchase from 05/12/2021
Easy, quick purchase at a good price.
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David M.
Rating: 1 out of 5
following a purchase from 23/11/2021
Never again!!!, the ham we bought was all fat. They do not respond to complaints and if you call they answer rudely and tell you to go to hell. Pray not to have any problems because they don't want to know anything....
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Abel Z.
Rating: 5 out of 5
following a purchase from 01/12/2021
Excellent service, very good product.
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José Luis G.
Rating: 5 out of 5
following a purchase from 30/11/2021
Everything perfect, fast shipping and the ham was a 10.
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Eva Mónica P.
Rating: 5 out of 5
following a purchase from 28/11/2021
I was skeptical because it didn't have the DO but I would definitely buy the shoulder again. The cheese is excellent.
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Victor F.
Rating: 5 out of 5
following a purchase from 30/11/2021
Good ham, this is the third time my family buys, very attentive and professional. Fast delivery. This time we got the JABUGO 10 layers. I think we made a mistake, it was too dry for our taste and doesn't have layers (it's fine, but we thought it would be better).
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Jose Luis M.
Rating: 5 out of 5
following a purchase from 03/12/2021
Everything perfect. As always, thank you.
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Daniel C.
Rating: 1 out of 5
following a purchase from 25/11/2021
very disappointed with the 5J Iberian ham shoulder bought during the Black Friday 2021 campaign. It does not have the expected flavor for the price it costs.
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Jose Antonio L.
Rating: 5 out of 5
following a purchase from 29/11/2021
A perfect ham, just the right curing and enough fat. Recommended.
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Enric G.
Rating: 5 out of 5
following a purchase from 29/11/2021
We will definitely buy again, everything perfect, a bit slow shipping but we have to be consistent with the dates we are in, a success, thank you and until next time which will surely be...
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David S.
Rating: 5 out of 5
following a purchase from 29/11/2021
The order arrived quickly and the ham was very good value for money.
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Marco F.
Rating: 5 out of 5
following a purchase from 29/11/2021
Very good product, I will buy again.
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Fernando S.
Rating: 5 out of 5
following a purchase from 28/11/2021
So far an excellent product that I will definitely buy again.
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