Customer reviews of JamónyPaletilla

Trust Attestation
8,6 /10
Overall rating: 8,6 out of 10
Based on 12 125 published reviews
5 8 381 69% 4 1 447 12% 3 786 6% 2 530 4% 1 981 8%

Summary of reviews

JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.

Reviews 1, 3 and 5 stars

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P
Pedro S.
Rating: 3 out of 5
following a purchase from 03/12/2025
Very good ham although with excess fat. But the shipping took 8 days when the website says 24-48h
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Juan H.
Rating: 5 out of 5
following a purchase from 16/11/2025
Everything perfect. The ham is very good.
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Fermín C.
Rating: 1 out of 5
following a purchase from 15/11/2025
The shoulder is very salty and has absolutely nothing Iberian, it seems like cheap supermarket meat, I ordered it in two vacuum-packed pieces paying more and they sent it whole, an absolute disappointment.
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José Manuel G.
Rating: 5 out of 5
following a purchase from 04/12/2025
THE HAM MEETS THE EXPECTATIONS I HAD. THE CARRIERS DO NOT, AT LEAST THE DELIVERY PERSON.
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Ángela C.
Rating: 5 out of 5
following a purchase from 04/12/2025
Very good ham, very tasty, good choice. Highly recommended.
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Michele G.
Rating: 5 out of 5
following a purchase from 04/12/2025
The products are very good. Impeccable service.
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Juan P.
Rating: 3 out of 5
following a purchase from 06/12/2025
The piece is very good, a bit low in weight
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Cesar L.
Rating: 5 out of 5
following a purchase from 04/12/2025
Good shoulder, as always.
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Miguel Angel G.
Rating: 5 out of 5
following a purchase from 30/11/2025
Very good. In the complicated dates we are in, it arrived very quickly. Perfect on your part and as always, as that person would say........ Delicious. Thank you very much.
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Salvador C.
Rating: 5 out of 5
following a purchase from 04/12/2025
Maximum quality, very good.
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Enric B.
Rating: 5 out of 5
following a purchase from 07/12/2025
Very good product.
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Oscar G.
Rating: 5 out of 5
following a purchase from 19/11/2025
Good prices and excellent quality. I have been buying Christmas baskets for clients for years and they have never disappointed. 100% recommendable.
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Elisabet G.
Rating: 5 out of 5
following a purchase from 30/11/2025
This is the second year I buy and as always the product is good price and good quality although this year it took a few more days to arrive home. The shoulder is very good. Thank you. I will continue buying every year.
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Jorge F.
Rating: 5 out of 5
following a purchase from 02/12/2025
Slow shipping but product as described.
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Silvia R.
Rating: 1 out of 5
following a purchase from 05/12/2025
I bought a shoulder and it is very raw and salty, it does not match what was offered.
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Antonio V.
Rating: 1 out of 5
following a purchase from 04/12/2025
I have not received one of the pieces I ordered more than a week ago. I try to contact them and it is impossible
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José Francisco G.
Rating: 1 out of 5
following a purchase from 18/11/2025
I BOUGHT A HAM SHOULDER OF 2.500 AND I RECEIVED 2.500 WITH THE PACKAGING INCLUDED IN THE WEIGHT. I THINK I AM MISSING HAM, BUT WELL WHAT ARE WE GOING TO DO AND THEY CHARGED ME 10 EUROS FOR THE MACHINE CUT.
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Cristóbal B.
Rating: 5 out of 5
following a purchase from 04/12/2025
Everything arrived correctly and the shoulders were delicious. A 10.
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Carmen C.
Rating: 5 out of 5
following a purchase from 04/12/2025
Everything is great. The ham is exquisite, as always, and the service from the staff for any issues is unbeatable. I am a customer, I will continue to be one and recommend it.
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Gonzalo M.
Rating: 1 out of 5
following a purchase from 04/12/2025
This is not the first time I have problems with this company. In a previous order, there were already delays and difficulties to contact. On this occasion, they sold me a ham advertised as 36 months cured that is raw and chewy. I received a response, but only to ask me for more information, without them giving me any solution so far. Currently, I am without ham, without money, and without a clear answer. Very disappointing experience.
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Jose Antonio A.
Rating: 5 out of 5
following a purchase from 04/12/2025
It arrived in very good condition
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Mateo L.
Rating: 5 out of 5
following a purchase from 17/11/2025
As always: the product, the shipping, and the price a 10.
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Sergio E.
Rating: 5 out of 5
following a purchase from 29/11/2025
Good seller, excellent product, no problems
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Rafael N.
Rating: 5 out of 5
following a purchase from 25/11/2025
Very good product received in perfect condition
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Filipe Ferreira M.
Rating: 5 out of 5
following a purchase from 05/12/2025
Good product delivered as described
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Carmelo M.
Rating: 5 out of 5
following a purchase from 04/12/2025
It turned out very good. Thank you
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Cristina R.
Rating: 5 out of 5
following a purchase from 28/11/2025
We ordered an Iberian ham and it meets our expectations. It is very good, a delight.
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Ruben R.
Rating: 5 out of 5
following a purchase from 29/11/2025
Quality price
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Manuel A.
Rating: 5 out of 5
following a purchase from 03/11/2025
A ten
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Macarena B.
Rating: 3 out of 5
following a purchase from 01/12/2025
I received a ham that expires in three months
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Loreto B.
Rating: 5 out of 5
following a purchase from 01/12/2025
Excellent value for money. It took a little longer than expected but these are complicated dates
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Oscar C.
Rating: 1 out of 5
following a purchase from 01/12/2025
Terrible, I have bought shoulders several times and the last two times there have been problems. First a green brida shoulder in bad condition, and the second wrong shoulder and the excuse is that they made a mistake with the vitola, but the shoulder is the one I paid more for, of course. Incredible excuse. Zero reliability. Thank you
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Anne H.
Rating: 3 out of 5
following a purchase from 02/12/2025
Product: I expected firm cheeses, but not dry. Cheese Pok in particular, from the magnificent batch. Shipping ok
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Almudena O.
Rating: 5 out of 5
following a purchase from 01/12/2025
It arrived on time, we haven't tried it yet
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Jose Gregorio J.
Rating: 5 out of 5
following a purchase from 30/11/2025
Unbeatable price quality
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Mario B.
Rating: 5 out of 5
following a purchase from 28/11/2025
very satisfied with the purchase I made with a very good product I recommend it and will repeat buying
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Tony T.
Rating: 1 out of 5
following a purchase from 30/11/2025
I certainly expected it to surpass a simple shoulder from Mercadona with a similar price, although this is not about prices but about quality. I do not recommend buying this shoulder at all, I don't even waste time on the return, it's already in the container.
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Agustin C.
Rating: 5 out of 5
following a purchase from 16/11/2025
Fast shipping. Good product
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Manuel B.
Rating: 3 out of 5
following a purchase from 01/12/2025
Without being an expert in hams, it is not of the quality they indicate 100% acorn and black label.
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Diego M.
Rating: 5 out of 5
following a purchase from 18/11/2025
Incredible product at an incredible price!
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