Customer reviews of JamónyPaletilla

Trust Attestation
8,6 /10
Overall rating: 8,6 out of 10
Based on 12 125 published reviews

Summary of reviews

JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.

Reviews 1, 3 and 5 stars

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J
Javier B.
Rating: 1 out of 5
following a purchase from 25/11/2025
Order placed on 25/11 and today, 12/12, it still hasn't arrived... Impossible to contact them or get a response by any means, let's see when they arrive and in what condition. I have been ordering for several years and they have always been 10, this year is being disastrous.
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Oscar M.
Rating: 5 out of 5
following a purchase from 30/11/2025
Everything very fast and many facilities in shipping but the ham a little dry but very tasty
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Yonathan D.
Rating: 5 out of 5
following a purchase from 30/11/2025
Everything excellent
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Alex R.
Rating: 5 out of 5
following a purchase from 01/12/2025
Everything perfect
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Patxi G.
Rating: 5 out of 5
following a purchase from 17/11/2025
ok
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Rafael E.
Rating: 3 out of 5
following a purchase from 17/11/2025
Shipping was delayed compared to the announced deadline. Impossible to contact by phone and they do not respond after leaving a message. The service is worsening compared to previous orders.
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Davide V.
Rating: 5 out of 5
following a purchase from 27/11/2025
Everything perfect.
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David I.
Rating: 5 out of 5
following a purchase from 29/11/2025
Very good
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Alexandru G.
Rating: 5 out of 5
following a purchase from 29/11/2025
Super good
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Luis M. G.
Rating: 5 out of 5
following a purchase from 29/11/2025
The Benito hams are a 10. !!Phenomenal!!
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Carlos C.
Rating: 5 out of 5
following a purchase from 01/12/2025
Everything perfect as always
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Javier M.
Rating: 5 out of 5
following a purchase from 01/12/2025
Excellent piece as usual. Proper curing and extraordinary flavor.
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Núria E.
Rating: 5 out of 5
following a purchase from 24/11/2025
very good
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Javier B.
Rating: 5 out of 5
following a purchase from 28/11/2025
Everything is very good
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Jérémie D.
Rating: 5 out of 5
following a purchase from 29/11/2025
everything is fine
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Manuel M.
Rating: 1 out of 5
following a purchase from 18/11/2025
The blisters are 100 grams and they said 150 grams. Only 10 packets of 100 grams come. A lot of delay in arriving at home and the flavor of the shoulder is nothing to write home about, very average.
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Manuel Luis F.
Rating: 5 out of 5
following a purchase from 28/11/2025
The Jamon Navidul is good but in the online store there were very few to choose from, almost everything was out of stock and it is also very difficult to contact by phone
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Miguel Angel D.
Rating: 1 out of 5
following a purchase from 01/12/2025
I have been looking for the order for several days, I received an email from the transport company and they indicate that when entering the order number, through an automated agent, that the order is at the delivery center where I requested they left it, it arrived and there is nothing, that was yesterday, I go back today and they tell me the same thing. I call Nacex, this time they do attend to me after 15 minutes and tell me that the order never arrived, when they automatically say that it did... in short, a situation I have never experienced. Please, I request that you fix it, thank you.
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Jose Antonio A.
Rating: 5 out of 5
following a purchase from 28/11/2025
The ham has an amazing flavor, you can tell it is very good quality
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Sara María F.
Rating: 5 out of 5
following a purchase from 16/11/2025
Due to the dates, the order was delayed a bit, but everything arrived well and with very good presentation. I recommend it
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Chy S.
Rating: 5 out of 5
following a purchase from 28/11/2025
Perfect
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Jorge H.
Rating: 5 out of 5
following a purchase from 10/11/2025
very good ham.
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Angelina W.
Rating: 1 out of 5
following a purchase from 17/11/2025
Hello, I am very disappointed. I order ham every year from different sites and this is a disaster. I know a shoulder is fatty, but this one is 90% fat. I sent a message and received no response. This is the first time in my life that I have a shoulder like this, and I was hesitating between this and the thigh.
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Sergio B.
Rating: 1 out of 5
following a purchase from 30/11/2025
This piece is quite hard and a little salty
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Jose Luis G.
Rating: 5 out of 5
following a purchase from 16/11/2025
All good
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Miguel Angel M.
Rating: 1 out of 5
following a purchase from 25/11/2025
I had ordered a brand of ham and they sent me another one and also one of them below the paid weight
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Jose Manuel A.
Rating: 1 out of 5
following a purchase from 28/11/2025
I am still waiting for confirmation of whether the quality I bought corresponds to what they sent me. The label of the ham is overlaid and it is not the product purchased
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Pedro C.
Rating: 5 out of 5
following a purchase from 30/11/2025
An excellent ham
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Diego Jesus T.
Rating: 1 out of 5
following a purchase from 30/11/2025
It is not the quality I expected from the product. The ham is very raw and tasteless.
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Noelia C.
Rating: 1 out of 5
following a purchase from 28/11/2025
We haven't received the shoulder we bought, another one arrived, we realized when trying the product upon opening it, that it was totally different in flavor from the one we bought in September and this last one was supposed to be a better piece. Let's see how they resolve the problem now and I can continue with my opinion.
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Monica C.
Rating: 5 out of 5
following a purchase from 30/11/2025
The ham and the shoulders I have given as gifts are great.
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Teresa G.
Rating: 5 out of 5
following a purchase from 21/11/2025
Everything perfect
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Ricardo G.
Rating: 5 out of 5
following a purchase from 26/11/2025
the order took eight days to arrive but the product is top quality, we will continue buying, regards.
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Jesús C.
Rating: 5 out of 5
following a purchase from 28/11/2025
I am very happy, thanks to Mr. Angel for the advice on the 100% Iberian shoulder and his quick shipping to Germany. THANK YOU VERY MUCH TEAM
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Lorenzo B.
Rating: 5 out of 5
following a purchase from 15/11/2025
Everything is fine although this time it seems to me that the shoulder lacked some curing. The service is very good as always.
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Pedro Pablo M.
Rating: 5 out of 5
following a purchase from 14/11/2025
Once again, delighted with the purchase. We liked the ham and the quality-price ratio is good. We haven't tried the Iberian salami and chorizo yet, just like the cheese, but I have no doubt that it is also good. I recommend it, thank you
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Tania B.
Rating: 1 out of 5
following a purchase from 22/11/2025
The two hams I bought are super salty, I contacted them and they haven't replied.
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E Fernando J.
Rating: 3 out of 5
following a purchase from 10/11/2025
They say it has a designation of origin and they do not send either the label or the identifying seal. It's not bad, but you don't know where it comes from. You also pay for the information.
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Pablo R.
Rating: 3 out of 5
following a purchase from 24/11/2025
The ham is very good so far but comes without a quality and origin label. The packaging in a Navidul box turned upside down seemed a bit shabby to me. We await your explanations.
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Aitor Carlos D.
Rating: 5 out of 5
following a purchase from 18/11/2025
As always, great
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