Customer reviews of JamónyPaletilla

Trust Attestation
8,6 /10
Overall rating: 8,6 out of 10
Based on 12 125 published reviews

Summary of reviews

JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.

Reviews 1, 3 and 5 stars

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A
Alberto Javier S.
Rating: 5 out of 5
following a purchase from 26/03/2025
In general, orders arrive quickly, and the products are of good quality. This last order, the shoulder was a bit more cured than usual, but good flavor
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Eloy M.
Rating: 5 out of 5
following a purchase from 26/03/2025
Everything fast, everything very well, very professional.
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Jordi C.
Rating: 3 out of 5
following a purchase from 18/03/2025
The ham is good but, for my taste, it is too dry.
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Miguel Angel P.
Rating: 5 out of 5
following a purchase from 26/03/2025
Speed and quality
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Eneko A.
Rating: 5 out of 5
following a purchase from 24/03/2025
Everything very well
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Manuel R.
Rating: 1 out of 5
following a purchase from 26/03/2025
I will say it comes dry and salty and they told me they would change it and I am still waiting for them to change it. Then I will give my opinion. Regards
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Lucia Ñ.
Rating: 5 out of 5
following a purchase from 19/03/2025
Excellent, I love it and so does my whole family
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Julian N.
Rating: 5 out of 5
following a purchase from 24/03/2025
Everything perfect. I had the product at home in 1 day. Very good offer and good quality. I will buy again in your store
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Carlos S.
Rating: 5 out of 5
following a purchase from 24/03/2025
everything fine
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Jesus Ignacio R.
Rating: 5 out of 5
following a purchase from 25/03/2025
Excellent
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Alejandro D.
Rating: 5 out of 5
following a purchase from 25/03/2025
The ham is very tasty, and the curing state is correct. The delivery service was very fast and without problems
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Juan Blas M.
Rating: 5 out of 5
following a purchase from 25/03/2025
The ham, to say something, is a bit tough
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Asepeyo Victor G.
Rating: 1 out of 5
following a purchase from 25/03/2025
100% Iberian shoulder black label, it arrived dry, I could only get ham from the leg, I had to remove it. It was dry to the eye, a shame that they serve hams like this
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Alfonso L.
Rating: 5 out of 5
following a purchase from 25/03/2025
Very good product quality and speed in shipping.
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Miguel M.
Rating: 1 out of 5
following a purchase from 25/03/2025
Very bad, the shoulder is very hard, I have sent two emails to customer service and they have ignored me
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Francisco R.
Rating: 5 out of 5
following a purchase from 21/03/2025
Everything is correct. Both in shipping and the ham, thank you
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Joana R.
Rating: 1 out of 5
following a purchase from 22/03/2025
The delivery was perfect. But today I opened the ham and it is super dry and rancid. The other 2 that my sisters kept are the same. The last 2 orders were legacy shoulder from El Pozo and very good. These cannot be eaten. I have requested a refund
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Jose Delfin G.
Rating: 5 out of 5
following a purchase from 24/03/2025
As always everything is fine, but this time the downside is that I bought a shoulder of 5/5.5 and they sent me a shoulder of 4.800
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Alex C.
Rating: 5 out of 5
following a purchase from 17/03/2025
I always buy here and it's always great
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Noelia R.
Rating: 5 out of 5
following a purchase from 15/03/2025
Great..very tasty
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Fanny M.
Rating: 5 out of 5
following a purchase from 16/03/2025
Excellent ham at an exceptional price! Excellent!
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David C.
Rating: 5 out of 5
following a purchase from 21/03/2025
Very good
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Matias R.
Rating: 5 out of 5
following a purchase from 24/03/2025
everything perfect, we will repeat.
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Isidro L.
Rating: 5 out of 5
following a purchase from 23/03/2025
Very good product, the purchase went very well.
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Antonio N.
Rating: 1 out of 5
following a purchase from 25/03/2025
Is this ham according to the advertisement 100% Iberian? Well, the pig it belonged to has never smelled an acorn, nor substitutes, not even close. I have bought hams of much higher quality for that price.
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Francisco D.
Rating: 5 out of 5
following a purchase from 25/03/2025
A spectacular 5J. The delivery service from the website was fast, good tracking. Highly recommended!
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Gonzalo G.
Rating: 3 out of 5
following a purchase from 24/03/2025
Unfortunately, it is not the quality I expected, I was surprised by the low price for an acorn ham. Seeing the expiration date (May 2025) I understood, the fat was somewhat yellowish and the good flavor it would have had in November 2024 (packaging date) has completely dissipated. I would not repeat the purchase. Best regards.
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Javier V.
Rating: 5 out of 5
following a purchase from 24/03/2025
I have made a couple of purchases, good offers in relation to quality, delivery on time. Everything is correct. Recommended, I will buy again, for sure.
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Francisco G.
Rating: 5 out of 5
following a purchase from 23/03/2025
Very good ham and super fast service. Price very good.
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Ana G.
Rating: 5 out of 5
following a purchase from 24/03/2025
Superior
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Jose Luis C.
Rating: 5 out of 5
following a purchase from 21/03/2025
Everything perfect as always, ham and shoulder do not disappoint in quality and product.
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Gabriel R.
Rating: 1 out of 5
following a purchase from 21/03/2025
A shame, they send me an unaged author ham, you can stick your finger in it. They don't answer my phone at any time, I left a message and they don't call me back. I opened a case with PayPal to get my money back
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María P.
Rating: 5 out of 5
following a purchase from 21/03/2025
It turned out very good at its salt point, we will definitely repeat and the size is also ideal.
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Luis Angel H.
Rating: 5 out of 5
following a purchase from 23/03/2025
Everything perfect
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Antonio A.
Rating: 1 out of 5
following a purchase from 23/03/2025
It was short on weight and curing, I had bought before and it was normal but this order was not - thanks - for your interest -
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Juan Pedro V.
Rating: 5 out of 5
following a purchase from 23/03/2025
Everything perfect; product and shipping treatment
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Jorge F.
Rating: 5 out of 5
following a purchase from 14/03/2025
The ham is good, good flavor but too cured
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Auguste P.
Rating: 5 out of 5
following a purchase from 23/03/2025
Hello excellent ham and delivered on time
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Stéphane R.
Rating: 5 out of 5
following a purchase from 17/03/2025
everything is compliant and of quality
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Olalla R.
Rating: 5 out of 5
following a purchase from 14/03/2025
Hams of great quality and price.
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