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F
Rating: 3 out of 5
It does not have the umami I expected
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Customer reviews of JamónyPaletilla
Trust Attestation
8,6
/10
Overall rating: 8,6 out of 10
Based on 12 125 published reviews
Summary of reviews
JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.
Reviews 1, 3 and 5 stars
Reset filtersO
Rating: 5 out of 5
100% recommendable.
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Response from JamónyPaletilla
Hello Oscar!
Thank you very much for your 5-star rating and for recommending "JamónyPaletilla". We are glad to know that you had a good experience. We hope to see you again soon!
Best regards,
The JamónyPaletilla team.
Thank you very much for your 5-star rating and for recommending "JamónyPaletilla". We are glad to know that you had a good experience. We hope to see you again soon!
Best regards,
The JamónyPaletilla team.
F
Rating: 3 out of 5
First thing: they forgot my order, I had to call. The cebo ham on sale does NOT have great quality, it is a small ham for making sandwiches for workers. It has very little Iberico in it. The prices are good, the quality less so.
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L
Rating: 5 out of 5
The best ham
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Response from JamónyPaletilla
Hello Lucia! Thank you very much for your excellent review. We are glad to know that you think we have the best ham. Your satisfaction is our priority. We hope to see you again soon at Jamón y Paletilla!
P
Rating: 5 out of 5
Very good
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Response from JamónyPaletilla
Thank you very much for your comment and for the 5/5 rating! We are glad to know that you are satisfied with your experience at Jamón y Paletilla. We hope to see you again soon. Best regards!
V
Rating: 5 out of 5
1000 x 1000 We have been customers for many years and they are unmatched in service and quality
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Response from JamónyPaletilla
Dear Vanessa, we sincerely appreciate your valuable opinion and your loyalty over the years. We are pleased to know that you value our service and quality, and we will continue to strive to maintain those standards. We hope to continue serving you for many more years!
A
Rating: 5 out of 5
Good products and good service.
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Response from JamónyPaletilla
Dear Ana, we sincerely thank you for your kind comment and for giving us a 5-star rating. We are glad to know that you are satisfied with our products and service. We hope to have the pleasure of serving you again soon.
F
Rating: 5 out of 5
As always, both the delivery and the product were perfect and delicious. I am already preparing another order, thank you very much for everything
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Response from JamónyPaletilla
Dear Francisco,
We sincerely thank you for your excellent rating and for sharing your positive experience with us. We are glad to know that both the delivery and our products have met your expectations. We will be happy to serve you again on your next order. Thank you very much for trusting Jamón y Paletilla!
Sincerely,
The Jamón y Paletilla team
We sincerely thank you for your excellent rating and for sharing your positive experience with us. We are glad to know that both the delivery and our products have met your expectations. We will be happy to serve you again on your next order. Thank you very much for trusting Jamón y Paletilla!
Sincerely,
The Jamón y Paletilla team
F
Rating: 5 out of 5
The product corresponds to the offer
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Response from JamónyPaletilla
Dear Felipe,
We sincerely thank you for your comment and your 5/5 rating. We are glad to know that the product has met your expectations and corresponds to the offer. Your satisfaction is our priority and we greatly value your trust in Jamón y Paletilla.
Sincerely,
The Jamón y Paletilla team
We sincerely thank you for your comment and your 5/5 rating. We are glad to know that the product has met your expectations and corresponds to the offer. Your satisfaction is our priority and we greatly value your trust in Jamón y Paletilla.
Sincerely,
The Jamón y Paletilla team
M
Rating: 5 out of 5
Quality products, fast delivery and well prepared for fresh products
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Response from JamónyPaletilla
Dear Manuel,
We sincerely thank you for your excellent rating and for sharing your experience with us. We are pleased to know that you are satisfied with the quality of our products and the speed of delivery. Your support is essential for us to continue improving and offering the best to our customers. We hope to have your trust again very soon!
Sincerely,
The Jamón y Paletilla team
We sincerely thank you for your excellent rating and for sharing your experience with us. We are pleased to know that you are satisfied with the quality of our products and the speed of delivery. Your support is essential for us to continue improving and offering the best to our customers. We hope to have your trust again very soon!
Sincerely,
The Jamón y Paletilla team
R
Rating: 5 out of 5
Good quality and service
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Response from JamónyPaletilla
Dear Rafel,
We sincerely thank you for your 5-star rating and your kind words about the quality of our products and service. We are glad to know that you have had a good experience with us. Your satisfaction is our greatest reward. We hope to serve you again soon at Jamón y Paletilla!
Sincerely,
The Jamón y Paletilla team
We sincerely thank you for your 5-star rating and your kind words about the quality of our products and service. We are glad to know that you have had a good experience with us. Your satisfaction is our greatest reward. We hope to serve you again soon at Jamón y Paletilla!
Sincerely,
The Jamón y Paletilla team
A
Rating: 5 out of 5
Very good quality/price ratio and very well presented and packaged.
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Response from JamónyPaletilla
Dear Alex,
We sincerely thank you for your comment and your 5/5 rating. We are pleased to know that you have found a good quality/price ratio in our products and that the presentation and packaging have been to your liking. Your satisfaction is our priority, and we hope to serve you again very soon.
Sincerely,
The Jamón y Paletilla team.
We sincerely thank you for your comment and your 5/5 rating. We are pleased to know that you have found a good quality/price ratio in our products and that the presentation and packaging have been to your liking. Your satisfaction is our priority, and we hope to serve you again very soon.
Sincerely,
The Jamón y Paletilla team.
H
Rating: 5 out of 5
Very good ham... recommended
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Response from JamónyPaletilla
Dear Héctor,
We sincerely thank you for your very positive comment. We are glad to know that you have enjoyed our ham and that you recommend it. Your satisfaction is our priority, and we hope to see you again soon at Jamón y Paletilla.
Best regards,
The Jamón y Paletilla team
We sincerely thank you for your very positive comment. We are glad to know that you have enjoyed our ham and that you recommend it. Your satisfaction is our priority, and we hope to see you again soon at Jamón y Paletilla.
Best regards,
The Jamón y Paletilla team
M
Rating: 3 out of 5
Bacon too cured, the streaks inedible due to hardness.
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J
Rating: 5 out of 5
Excellent as always! The delivery was a bit slow
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Response from JamónyPaletilla
Dear Jose Maria,
We sincerely thank you for your 5/5 rating and for your kind words about our quality. We regret that you experienced a bit of a slow delivery this time; we are working to improve our delivery times. Your satisfaction is our priority, and we hope to serve you again very soon.
Sincerely,
The Jamón y Paletilla team.
We sincerely thank you for your 5/5 rating and for your kind words about our quality. We regret that you experienced a bit of a slow delivery this time; we are working to improve our delivery times. Your satisfaction is our priority, and we hope to serve you again very soon.
Sincerely,
The Jamón y Paletilla team.
S
Rating: 5 out of 5
Everything perfect
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Response from JamónyPaletilla
Hello Salvador!
Thank you very much for your excellent rating. We are glad to know that everything has been perfect for you. We hope to see you again soon at Jamón y Paletilla.
Best regards!
Thank you very much for your excellent rating. We are glad to know that everything has been perfect for you. We hope to see you again soon at Jamón y Paletilla.
Best regards!
M
Rating: 3 out of 5
Although the delivery time was specified, they should shorten the service time.
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D
Rating: 5 out of 5
Very satisfied, exquisite ham of the highest quality
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Response from JamónyPaletilla
Dear David, we sincerely thank you for your excellent review. We are pleased to know that you enjoyed our hams and that our quality has exceeded your expectations. We hope to see you again soon at Jamón y Paletilla!
E
Rating: 3 out of 5
I think they make good offers, but last time, I had to claim the 10 packets of acorn ham that were missing. Also, the ham was too hard and dry in many packets.
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T
Rating: 5 out of 5
If you want quality, good service, and a good price, Jamón y Paletilla is undoubtedly the ideal place to buy. I recommend it 100%
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Response from JamónyPaletilla
Hello Trinidad!
Thank you very much for your incredible rating and recommendation. We are glad to know that you had a satisfactory experience with us. We work with passion to offer the best quality and service. We hope to see you again soon at Jamón y Paletilla!
Best regards.
Thank you very much for your incredible rating and recommendation. We are glad to know that you had a satisfactory experience with us. We work with passion to offer the best quality and service. We hope to see you again soon at Jamón y Paletilla!
Best regards.
J
Rating: 5 out of 5
All good
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Response from JamónyPaletilla
Dear Josep Maria,
We sincerely appreciate your comment and are pleased to know that everything has been fine in your experience with us. Your satisfaction is our priority, and we hope to continue providing you with exceptional service in the future. See you soon!
Sincerely,
The Jamón y Paletilla team
We sincerely appreciate your comment and are pleased to know that everything has been fine in your experience with us. Your satisfaction is our priority, and we hope to continue providing you with exceptional service in the future. See you soon!
Sincerely,
The Jamón y Paletilla team
M
Rating: 5 out of 5
Good quality, good service, and good price!!!
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Response from JamónyPaletilla
Dear Mila, we sincerely thank you for your rating and your kind words. We are glad to know that you enjoyed the quality of our products, as well as the service and prices. We hope to serve you again very soon at Jamón y Paletilla.
X
Rating: 1 out of 5
Delivery was late even after contacting them the day after the order, no response from them for a week and as a result the package arrived late and after the weekend when I needed it, total lack of professionalism
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W
Rating: 5 out of 5
The ham received is very good.
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Response from JamónyPaletilla
Hello Willy! Thank you very much for your comment and your 5/5 rating. We are glad to know that the ham you received was to your liking. We hope to see you again soon at Jamón y Paletilla. Cheers!
J
Rating: 5 out of 5
Excellent quality
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Response from JamónyPaletilla
Dear Jose Antonio,
We thank you for your excellent rating and your kind words about the quality of our products at Jamón y Paletilla. Your satisfaction is our priority and motivates us to continue offering the best. We hope to have your visit again!
We thank you for your excellent rating and your kind words about the quality of our products at Jamón y Paletilla. Your satisfaction is our priority and motivates us to continue offering the best. We hope to have your visit again!
U
Rating: 5 out of 5
Very good
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Response from JamónyPaletilla
Dear Unai,
We sincerely thank you for your very positive comment. We are glad to know that your experience at Jamón y Paletilla has been satisfactory. If you have any suggestions or need assistance, please do not hesitate to contact us.
Sincerely,
The Jamón y Paletilla team
We sincerely thank you for your very positive comment. We are glad to know that your experience at Jamón y Paletilla has been satisfactory. If you have any suggestions or need assistance, please do not hesitate to contact us.
Sincerely,
The Jamón y Paletilla team
J
Rating: 3 out of 5
The shipping of the order was very slow: it took more than 20 days to arrive.
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S
Rating: 5 out of 5
Everything is fine with the order and the product as well. Transparent communication from the order to the home delivery abroad.
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Response from JamónyPaletilla
Hello, Sarah!
Thank you very much for your comment and for the 5-star rating. We are glad to know that your experience with the order and delivery was satisfactory. We appreciate your trust in "Jamón y Paletilla" and hope to see you again soon.
Cheers!
Thank you very much for your comment and for the 5-star rating. We are glad to know that your experience with the order and delivery was satisfactory. We appreciate your trust in "Jamón y Paletilla" and hope to see you again soon.
Cheers!
A
Rating: 5 out of 5
Fast payment via transfer. Delivery great. €10 Spain-Belgium Repeatable for the next order
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Response from JamónyPaletilla
Hello Alain!
Thank you very much for your comment and for the 5/5 rating. We are glad to know that you appreciated the ease of payment and delivery. We will be happy to assist you again on your next purchase.
See you soon!
Thank you very much for your comment and for the 5/5 rating. We are glad to know that you appreciated the ease of payment and delivery. We will be happy to assist you again on your next purchase.
See you soon!
M
Rating: 5 out of 5
Very good quality and arrives quickly in Germany.
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Response from JamónyPaletilla
Dear Marlies, we sincerely appreciate your kind comment and are pleased to know that you are satisfied with the quality of our products and the speed of delivery in Germany. Your satisfaction is our priority and we hope to serve you again in the future. Best regards!
J
Rating: 3 out of 5
It takes a long time from purchase to receipt
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J
Rating: 5 out of 5
I have ordered several times and very well. But this last time the ham I ordered is barely edible, it tastes rancid.
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J
Rating: 5 out of 5
Good service and delivery in good condition. This is the second time I have placed an order and I will continue to place orders. Good product quality
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Response from JamónyPaletilla
Hello Joan!
Thank you very much for your comment and for trusting Jamón y Paletilla once again. We are glad to know that you are satisfied with our service and the quality of our products. We hope to continue serving you in the future!
Best regards,
The Jamón y Paletilla team
Thank you very much for your comment and for trusting Jamón y Paletilla once again. We are glad to know that you are satisfied with our service and the quality of our products. We hope to continue serving you in the future!
Best regards,
The Jamón y Paletilla team
L
Rating: 5 out of 5
Arrived well and is very good.
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Response from JamónyPaletilla
Dear Lluís, thank you very much for your excellent rating. We are glad to know that your order arrived in perfect condition and that you enjoyed our products. We hope to see you again at Jamón y Paletilla.
S
Rating: 5 out of 5
Everything is correct.
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Response from JamónyPaletilla
Dear Santiago, we sincerely thank you for your comment and the rating of 5/5. We are glad to know that your experience with JamónyPaletilla has been satisfactory. If you have any suggestions or need assistance, please do not hesitate to contact us.
P
Rating: 5 out of 5
very good and juicy
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Response from JamónyPaletilla
Thank you very much, Patxi! We are glad to know that you enjoyed our ham and shoulder. We appreciate your comment and hope to see you again soon. Cheers!
A
Rating: 5 out of 5
Very kind. They made the shipping super fast. Thank you
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Response from JamónyPaletilla
Dear Alicia,
We sincerely thank you for your evaluation and your kind words. We are glad to know that the shipping was fast and that we were able to help you. We are at your disposal for anything you need in the future. Best regards!
We sincerely thank you for your evaluation and your kind words. We are glad to know that the shipping was fast and that we were able to help you. We are at your disposal for anything you need in the future. Best regards!
A
Rating: 5 out of 5
Attentive and diligent in the sales service. Good product.
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Response from JamónyPaletilla
Dear Alberto,
We sincerely thank you for your excellent evaluation and for sharing your experience with us. We are glad to know that you are satisfied with our service and products. Your opinion is very valuable to us and motivates us to continue offering the best. We hope to see you again at JamónyPaletilla!
Sincerely,
The JamónyPaletilla team
We sincerely thank you for your excellent evaluation and for sharing your experience with us. We are glad to know that you are satisfied with our service and products. Your opinion is very valuable to us and motivates us to continue offering the best. We hope to see you again at JamónyPaletilla!
Sincerely,
The JamónyPaletilla team
D
Rating: 5 out of 5
Everything very good as always very good quality I repeat the purchase every two months and they even have gift details I recommend it
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Response from JamónyPaletilla
Hello Dawid!
Thank you very much for your excellent review and for your loyalty to JamónyPaletilla. We are glad to know that you enjoy the quality of our products and the special details we offer. Your recommendation means a lot to us. We hope to see you again soon!
Best regards,
The JamónyPaletilla team
Thank you very much for your excellent review and for your loyalty to JamónyPaletilla. We are glad to know that you enjoy the quality of our products and the special details we offer. Your recommendation means a lot to us. We hope to see you again soon!
Best regards,
The JamónyPaletilla team
F
Rating: 5 out of 5
First order, everything correct
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Response from JamónyPaletilla
Dear Francisco,
We sincerely thank you for your comment and for trusting JamónyPaletilla. We are pleased to know that your first order has been satisfactory. We hope to serve you again very soon!
We sincerely thank you for your comment and for trusting JamónyPaletilla. We are pleased to know that your first order has been satisfactory. We hope to serve you again very soon!