JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.
They come with 10 packets... The quality... is like when you buy ham in the supermarket in a blister, because this Iberian shoulder has little... I will not buy again even as a joke. I feel totally scammed!!
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Antonio G.
Rating: 3 out of 5
following a purchase from 06/03/2025
Shoulder with good flavor but high bacon content.
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Ana Esperanza E.
Rating: 3 out of 5
following a purchase from 14/03/2025
The purchasing process has been good. The ham lacks quite a bit of curing.
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Carolina C.
Rating: 3 out of 5
following a purchase from 06/03/2025
Precisely because of the ham. TOO MUCH BACON. It seems they were specifically chosen for me. Only TWO are saved that have a reasonable proportion of fat. I will use less than half of the weight. Regards.
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Jesus N.
Rating: 1 out of 5
following a purchase from 12/03/2025
I was not sent the order I placed, it is not right to send similar products without my prior consent (even if they are of equal or better quality)
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Rodrigo N.
Rating: 1 out of 5
following a purchase from 09/03/2025
The ham is very soft and does not correspond to the quality offered. It does not even come close to the curing months indicated. I am waiting for them to tell me how I can return it.
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Gonzalo M.
Rating: 1 out of 5
following a purchase from 08/03/2025
They sent me a shoulder weighing 3.6 kilos instead of the one I ordered weighing 4.5 to 5 kilos.
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Imanol Z.
Rating: 1 out of 5
following a purchase from 10/03/2025
Quite dry shoulder, I would not buy it again.
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Alfredo O.
Rating: 3 out of 5
following a purchase from 08/03/2025
Shoulder with excess fat, I have experience with shoulders and this one has about 30% more than average.
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Sergio R.
Rating: 3 out of 5
following a purchase from 06/03/2025
I have bought 3 times on the website and in 2 of the purchases, the pieces I bought had an obvious excess of bacon, which considering the weight of both, the amount that was wasted and therefore could not be consumed, was excessive. The flavor, in both cases, met the quality of the product.
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Pedro P.
Rating: 1 out of 5
following a purchase from 06/03/2025
The ham weighs 4 kg, the fat 2 kg, the bone 1.5 kg, in summary 80€ for half a kg of ham if you want to throw money away, perfect option...
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Atipico Conford Food Sl N.
Rating: 1 out of 5
following a purchase from 08/03/2025
It is poorly cured, very soft, I will not buy more
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Jose Carlos M.
Rating: 3 out of 5
following a purchase from 25/02/2025
The shipping was very fast but the carrier delivered it 2 days late.
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Rubén G.
Rating: 1 out of 5
following a purchase from 05/03/2025
I felt scammed when having ordered two shoulders of 4k to 4.5k, I received two female shoulders of 3.5k each, they literally stole my ham
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Juan Manuel L.
Rating: 3 out of 5
following a purchase from 27/02/2025
A little dry the shoulder.
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Eduardo G.
Rating: 1 out of 5
following a purchase from 20/01/2025
They sent me a vacuum-packed shoulder with the green tie from the year 2018, which makes no sense being in 2025. In the same order, I bought a shoulder with the red tie and I also had to return it because it had a lower weight than paid.
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Pilar M.
Rating: 3 out of 5
following a purchase from 21/02/2025
The ham excessively fatty and the cheeses with oil are half the weight of the Christmas ones and at the same price, how come and this with a 10% discount?. This is the second ham I have bought, both with excess fat.
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Manuel R.
Rating: 3 out of 5
following a purchase from 20/02/2025
The product is of good quality, but regarding the speed of shipping, it has been poor since I received it at my home more than 10 days after placing the order when the shipping information on the website indicates that the delivery time in the peninsula is 24-48 hours. Improve that delivery service or change the information on the deadlines so that customers know what to expect.
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Francisco M.
Rating: 1 out of 5
following a purchase from 28/02/2025
On this occasion, in the center of the ham, there was something black, large, that we had to remove and look at, it was big.
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Antonio P.
Rating: 1 out of 5
following a purchase from 27/02/2025
The order arrived incomplete and they do not respond to my calls or messages, lamentable post-sale management
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Iker G.
Rating: 1 out of 5
following a purchase from 23/02/2025
It has an excessive proportion of fat.
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Ignacio A.
Rating: 3 out of 5
following a purchase from 19/02/2025
The shoulder took 1 week and with the preferred consumption expired 2 months ago, very good in flavor, still worth buying it.
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Ivan A.
Rating: 3 out of 5
following a purchase from 10/02/2025
Being my first order, I cannot fully assess the quality of the product, as we have partially tried the products. Initially, everything seems to be of very good quality. But the order took a long time to be prepared and shipped and also one product received was not the one requested. I hope that in a future order, if there is one, we do not have these problems. Thank you.
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Francisco C.
Rating: 3 out of 5
following a purchase from 16/02/2025
It's fine, but not what I expected for its price.
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Carlo M.
Rating: 3 out of 5
following a purchase from 18/02/2025
This is the second time that the presumed arrives in the broken plastic bag. Or its wide needs better bags.
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Miguel A.
Rating: 1 out of 5
following a purchase from 19/02/2025
I have had problems returning a product that was not in good condition
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Paloma M.
Rating: 1 out of 5
following a purchase from 18/02/2025
I buy 'Iberian acorn' salami and chorizo and the label comes as Iberian, in addition to being of such poor quality that I doubt it is Iberian, I claim and their response is that it is labeled by the distributor, why do they sell it as Iberian acorn?? I request a refund because apart from the deception I do not like it and I am still waiting. Conclusion: poor customer service, misleading advertising, I will not buy again.
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Cruz C.
Rating: 3 out of 5
following a purchase from 17/02/2025
Too bad! poorly packaged order so broken, damaged or dented oil cans! sent email with photos for inconvenience but no response from them!
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Luz F.
Rating: 1 out of 5
following a purchase from 18/02/2025
This is rancid (yellow) unpleasant taste and very salty. Very disappointed
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Dolores A.
Rating: 3 out of 5
following a purchase from 16/02/2025
This time after many orders with you the shoulder came with several packets with a lot of fat, I wrote an email commenting on what happened and to this day I am still waiting for a response.
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Jose Cruz L.
Rating: 1 out of 5
following a purchase from 19/02/2025
They advertised Iberian shoulder black label, that is, maximum quality and what I received is of much lower quality. I feel deceived.
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Toni C.
Rating: 1 out of 5
following a purchase from 11/02/2025
I buy shoulder on promotion. I start it on Friday, February 21. The shoulder is excessively cured, and, in my opinion, salty. I dig through the shoulder to try to find a better area. Difficult. I call customer service, explain the problem, they ask for photographs. I send photographs. They respond today and tell me that I have consumed more than 10% and that the manufacturer does not accept the return. It is not true that I have enjoyed more than 10% since what I cut was dry and salty. I did not like the solution :(
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Ramon C.
Rating: 3 out of 5
following a purchase from 17/02/2025
My last order ham benito I don't like next time ham or iberian shoulder. benito ham is a cheap serrano ham.
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Miren P.
Rating: 1 out of 5
following a purchase from 15/02/2025
They changed the brand of the shoulder that I ordered
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Francisco Javier S.
Rating: 1 out of 5
following a purchase from 17/02/2025
The quality of the product is not as expected. I have known Jamones Benito for more than 40 years and the subsequent separation into Anselmo Benito and Ibéricos Benito. It has lost a lot.
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Martin L.
Rating: 1 out of 5
following a purchase from 17/02/2025
Honestly, it has been a huge disappointment. What should be gourmet Iberian is not even close, it is not even sure to be Iberian, and the gourmet slicing is machine-made and that's it. As I said, what a disappointment, obviously I will not repeat and I totally advise against it. The pity is that I ordered 20 packets of 100 grams, because it was supposed to be the boneless shoulder. And I have 17 left, which for what each one has cost me, seems like armed robbery. Anyway, I hope this review can help someone not to make the same mistake I did.
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Balbino Teofilo H.
Rating: 1 out of 5
following a purchase from 14/02/2025
MAX 50% OF THE HAM IS FAT, IF YOU TELL ME WHERE I CAN SEND A VIDEO, I WILL SEND IT, BUT IT TASTES VERY GOOD.
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Elena R.
Rating: 1 out of 5
following a purchase from 15/02/2025
It is a shoulder full of fat.
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Ramon S.
Rating: 1 out of 5
following a purchase from 16/02/2025
I placed orders on Friday and Saturday, the following Friday Nacex calls me to arrange a delivery for Monday, that delivery company has no seriousness or shame, it is the second time they have done this to me, I feel bad because Jamón and shoulder have good products but with that delivery company it is impossible to buy food products.
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Iban G.
Rating: 1 out of 5
following a purchase from 16/02/2025
The shoulder has very low quality. Tastes like serrano shoulder.
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