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J
Rating: 1 out of 5
I received a product that does not correspond to what I ordered... after claiming, they have not yet responded to me about it.
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Customer reviews of JamónyPaletilla
Trust Attestation
8,6
/10
Overall rating: 8,6 out of 10
Based on 12 125 published reviews
Summary of reviews
JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.
Reviews 1 and 3 stars
Reset filtersF
Rating: 3 out of 5
Quality price is good, the weight of some sausages is not as offered.
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F
Rating: 3 out of 5
The ham is good, but... The slicing is not adequate, as there is no way to take slices one by one. You can only eat by cutting with a knife, as it compacts so much that it becomes a fused piece. Next time I would buy it as a whole ham.
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A
Rating: 3 out of 5
It is very salty.
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A
Rating: 1 out of 5
They sent me a shoulder of lower weight than the offer and what is worse, they do not pay attention or provide any solution.
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A
Rating: 3 out of 5
The delivery company did not notify me of the delivery, when they called me I was 5 minutes away by car and the delivery person refused to wait for me, after 2 days of waiting I had to go in person to pick up the order.
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N
Rating: 1 out of 5
The ham has no taste, a great disappointment, I give it one star because I can't give it less.
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R
Rating: 1 out of 5
I understand that you are not inside the packages.... but calling a piece of raw meat in a vacuum pack a shoulder is shameless. And the Iberian bacon at 12 euros per kilo (in the neighborhood I buy it 6 euros cheaper) tastes like old! I don't know how you can market a product like this. I ordered to try (thank goodness I ordered little). It is clear that I will never buy again.
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D
Rating: 3 out of 5
Shipping was more or less fast. Good prices. But in this case, the shoulder is dry and a bit bland.
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J
Rating: 3 out of 5
The ham is a bit hard but it is good.
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A
Rating: 3 out of 5
I expected the shoulder to be of better quality, with the 40% discount it was a price that even so I would not buy it again, without that discount it would be extremely exaggerated. "100% acorn-fed Iberian...???"-- without more. I brought several colleagues to compare with some cebo, others 100 acorn-fed.... and we saw it on par with the 50% Iberian cebo.
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J
Rating: 1 out of 5
Incomplete order. With a review pending what is missing. And I no longer know what is missing and it is paid for. If they couldn't serve it, return the corresponding part.
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M
Rating: 3 out of 5
The shoulder is not bad but it is very dry.
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E
Rating: 3 out of 5
Hello, well the first time very good, the other not so much, there are packages that only have fat and do not taste very good to be honest.
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S
Rating: 3 out of 5
The salchichón arrived without vacuum and the order took 1 week to arrive, it had not been like this on other occasions.
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C
Rating: 1 out of 5
excellent quality. fast delivery
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J
Rating: 1 out of 5
The Navidul ham is very salty. I will never order from them again. I request to unsubscribe as a customer.
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J
Rating: 1 out of 5
I still haven't received anything!!! They used to provide good service but lately it leaves much to be desired!!
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V
Rating: 1 out of 5
You have lost a customer thanks to MRW, but you also don't put in much effort.
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V
Rating: 1 out of 5
Some shameless people, I bought 15 packets of 100g and they sent me 10 and did not respond to my subsequent emails, last purchase every time I buy something something happens.
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F
Rating: 1 out of 5
Very bad, bad shoulder, they were supposed to pick it up and so far nothing, I do not recommend it.
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J
Rating: 3 out of 5
They took a little longer than expected since it is not the first time I buy but I must say that the product is perfect.
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J
Rating: 1 out of 5
The service was correct, the presentation good, but the quality of the product is improvable.
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M
Rating: 1 out of 5
terrible after seven days I still haven't received it, the delivery system is pathetic, I still don't know about the content of the order, I am still waiting.
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J
Rating: 3 out of 5
Few cubes, few bones and the preserves are very expensive (my mistake), the ham packages are good.
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M
Rating: 3 out of 5
The shipping was very good, the ham is tasty, but a bit mild in flavor, otherwise, everything is correct.
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M
Rating: 1 out of 5
I bought an acorn-fed ham according to you and the acorn doesn't appear at all.
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A
Rating: 3 out of 5
I received a shoulder in bad condition, how can they contact me? 679792741 The packages are very good.
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J
Rating: 3 out of 5
The labeling and origin of the ham do not match.
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L
Rating: 1 out of 5
a scam
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N
Rating: 1 out of 5
I haven't received it
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L
Rating: 1 out of 5
We couldn't try it, it stayed in the garage on Tuesday and we are from Alfafar.
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F
Rating: 1 out of 5
A fraud. Of the 5 kilos of piece, 4 are covering fat, so you almost throw the whole thing in the trash. A true disaster. I mean, to repeat.
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R
Rating: 1 out of 5
The last purchase I made was a total disappointment. The ham is dry, very cured, but very. As I said, a total disappointment for the family and we will consider whether to continue being customers.
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R
Rating: 3 out of 5
I had to claim the order twice... but they attended to me very well each time I called by phone... in the end, everything was fine.
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P
Rating: 3 out of 5
Although the taste is good, it is so full of nerves that it doesn't let you enjoy it as it should. It becomes difficult, very difficult, to swallow it... so much that you have to deposit it outside your mouth.
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A
Rating: 1 out of 5
I bought a shoulder and I didn't like it and I mentioned it and they don't even bother to respond, they probably won't publish or read this message. They are shameless.
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M
Rating: 1 out of 5
Contact with you is bad
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F
Rating: 3 out of 5
Acceptable quality/price ratio.
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V
Rating: 1 out of 5
Poor flavor, poor quantity in the shoulder. Not satisfied
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