Customer reviews of JamónyPaletilla

Trust Attestation
8,6 /10
Overall rating: 8,6 out of 10
Based on 12 125 published reviews

Summary of reviews

JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.

Reviews 1 and 3 stars

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D
Delia F.
Rating: 3 out of 5
following a purchase from 09/02/2024
They took much longer than what they stated (1 month). They did not give me any compensation for it
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Juan Francisco G.
Rating: 1 out of 5
following a purchase from 04/03/2024
I still have not received the order.
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Amaya L.
Rating: 3 out of 5
following a purchase from 24/02/2024
I found the shoulder a bit greasy
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Jaume P.
Rating: 3 out of 5
following a purchase from 25/02/2024
the black label ham from Benito is not Iberian pork
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Francisco H.
Rating: 1 out of 5
following a purchase from 24/02/2024
Very poor quality of the product I bought!!! The shoulder packets are not at all 50% Iberian breed with a red label..!!! Very disappointed
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Joan S.
Rating: 1 out of 5
following a purchase from 19/02/2024
I received 2 packets of ham in poor condition. I reported it, they offered to refund me for the defective material, I opted for this option and they have not refunded me anything.
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M
Manuel S.
Rating: 3 out of 5
following a purchase from 23/02/2024
Well from a shoulder of 4 to 4 1/2 kilos. What only arrived were 13 packets, not reaching 150 grams each. I get a small amount of ham. That said, it is good, but 2 packages full of pieces, if it comes little and with pieces, it doesn't work, does it leave you???
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Cristobal M.
Rating: 3 out of 5
following a purchase from 23/02/2024
Everything perfect. Thank you
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Ramon S.
Rating: 1 out of 5
following a purchase from 23/02/2024
I think they should not deceive the customer, this is the fourth time I buy from them and next time I will not do it until they guarantee what they advertise, this time they advertised one thing and sent another different.
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Armando C.
Rating: 1 out of 5
following a purchase from 21/02/2024
Very good
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Jose Diego G.
Rating: 3 out of 5
following a purchase from 16/02/2024
Excellent price but it turned out a bit salty.
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David G.
Rating: 3 out of 5
following a purchase from 16/02/2024
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Fernando R.
Rating: 3 out of 5
following a purchase from 12/02/2024
The order arrived quickly but the quality was lower than I expected
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Carlos R.
Rating: 1 out of 5
following a purchase from 08/02/2024
They didn't notify me when they were delivering the order, if no one arrives ??? Order rejected by the delivery person, as happened with the previous order. Thank you.
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Frederic C.
Rating: 3 out of 5
following a purchase from 09/02/2024
The ham this time came out very raw
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David S.
Rating: 1 out of 5
following a purchase from 09/02/2024
The ham tacos have been sent salty for the third time and only valid for cooking, they only sent them correctly the first time, I won't buy here anymore, oh and I also bought some Jabugo sausages and they sent me others from a different brand.
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Elvira F.
Rating: 1 out of 5
following a purchase from 31/01/2024
Hello, I bought a first ham: Paleta De Cebo De Campo 100% Ibérica Solera Ibérica De DEHESAS REUNIDAS D.O. Los Pedroches - and I expected much more from the ham, it had little fat and the flavor wasn't very special either. So I thought of buying a better one, I bought a: Paleta de Bellota 100% Iberica DESEO IBÉRICO Pata Negra Certificada. I ordered it at the right point to consume and it arrived very raw, I can't eat it... So my joy is in a well. There it is, let's see if it ripens and I can eat it because I try every week but after the second slice it's raw... what a shame really
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Oscar T.
Rating: 1 out of 5
following a purchase from 04/02/2024
The Iberian acorn shoulder opened on one side lasts
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M.teresa C.
Rating: 3 out of 5
following a purchase from 06/02/2024
The shoulder more than cured and the ham dry. The raw one did not arrive. I bought it for a gift. In short...
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Francisco A.
Rating: 1 out of 5
following a purchase from 01/02/2024
Everything perfect
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Iker G.
Rating: 3 out of 5
following a purchase from 31/01/2024
A ham like I could have bought in any supermarket, I should have paid a little more attention
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Sergei K.
Rating: 1 out of 5
following a purchase from 29/01/2024
My order was missing several items that were paid for. The money has not yet been refunded.
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Jose Maria L.
Rating: 3 out of 5
following a purchase from 26/01/2024
As for JamonyPaletilla, everything is correct, the delivery time was less than expected! As for the author shoulder Benito, meh... it is not what I expected... a lot of fat and a bit salty... I will not repeat!
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La Beltraneja L.
Rating: 3 out of 5
following a purchase from 20/01/2024
It has no flavor, it seems plastic
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Ignacio E.
Rating: 1 out of 5
following a purchase from 26/01/2024
This time it took longer than expected and both the loin and the chorizo and the salchichón are of lesser weight than what is stated on the page
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José Antonio M.
Rating: 3 out of 5
following a purchase from 24/01/2024
Good ham, very salty
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María Teresa G.
Rating: 3 out of 5
following a purchase from 24/01/2024
The ham is very good... but I have requested on three occasions that they send me the invoice in the name of the company since it was a gift to a client and I am still waiting for it
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Alberto M.
Rating: 1 out of 5
following a purchase from 23/01/2024
It was my 3rd or 4th time ordering on this page and the truth is they have disappointed me. First, I ordered for delivery at home and it was delivered at a pickup point and then I tried to contact them with the phone provided during morning hours after 4 or 5 calls they don't even pick up. The truth is that it is a terrible service, I don't plan to repeat here.
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António C.
Rating: 3 out of 5
following a purchase from 21/01/2024
I still haven't tried it, I'm finishing the other one
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Gemma Maria T.
Rating: 1 out of 5
following a purchase from 20/01/2024
The ham arrived dry, and I am having many problems returning it
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Bárbara G.
Rating: 1 out of 5
following a purchase from 16/01/2024
The delivery was made on time and well. But regarding quality price we are not satisfied, the product is very dry and even a bit salty. For our taste, we bought it very expensive.
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Javier R.
Rating: 3 out of 5
following a purchase from 15/01/2024
It's good, but I expected more.
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Felipe C.
Rating: 1 out of 5
following a purchase from 17/01/2024
Everything is fine, the shipment, and the product
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Pepe S.
Rating: 3 out of 5
following a purchase from 14/01/2024
of acceptable flavor, but it is very dry
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Maria José A.
Rating: 3 out of 5
following a purchase from 13/12/2023
Good shoulder and cheese. Too bad about the logistics, very bad. It took a long time because it was sent to someone else it shouldn't have and was held for almost a week.
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Tomas M.
Rating: 1 out of 5
following a purchase from 16/01/2024
It's a bit mild, I thought the flavor was a bit more intense
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Cristiano P.
Rating: 3 out of 5
following a purchase from 12/01/2024
It has little fat
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Nieves F.
Rating: 1 out of 5
following a purchase from 13/01/2024
Great
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Ignacio L.
Rating: 3 out of 5
following a purchase from 11/01/2024
Good service, but I ordered a ham in slices and not all the slices are from the same ham, and the bones are a sample of the bones contained in a ham.
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Luis Jose F.
Rating: 1 out of 5
following a purchase from 27/12/2023
The order came with a week and a half delay. The ham is good and tasty
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